BecexTech.com has a rating of 3.3 stars from 143 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BecexTech.com most frequently mention good condition and great price. BecexTech.com ranks 30th among Electronics sites.
The company is brilliant. They have great passion for their social mission starting investing and becoming more empowered and free avastmarkets dot com have a great platform with helpful and motivating advice for investment. Really recommend
I purchases a lens from them. Firstly, I realized I purchased the wrong lens for my husband as a gift. So I literally emailed them and cancelled the same exact day. Ofcourse they dont have a direct phone. These scammers. So it took two days to respond and they said they will request to cancel and if it has been processed there will be fees incurred. I responded and told them nothing has been processed please cancel. Then 48 hours later I get an email your order has been processed. I then immediately get an email from this same woman stating it has been processed there will be a admin fee and she will REQUEST A CANCELLATION. On top of that I have been charged 70.00 usd for foreign exchange fee plus they haven't refund me the 2900. 00 for the lens or even confirmed the cancellation. This is q scam tactic and I would stay clear of this company!
Ordered due to the 1-3 day despatch. After a week it was clear they didn't have the product, after weak excuses like "the warehouse is looking for it…it was a $4k lens. Wanted a refund, on a Sunday they contacted me to say they had received more stock but still didn't manage to despatch anything - did they have it or just an excuse to delay the refund? Finally a refund after 3 weeks. So disappointed with the whole experience.
This company sells stock they don't have. Warehouse dispatch time is NOT 1 - 3 days. It takes weeks. The customer support is VERY patronizing. I was told I would be refunded but may incur a cost of AU$55 admin fee for their mistakes. After arguing the point They said they would refund me without charging fees so I purchased a phone elsewhere. When I inquired as to when I would be refunded they stated the phone is now dispatched. This is NOT the refund I was promised and now I have 2 phones coming. The warehouse is NOT in Australia and Becextech has NO communication with it. I am also worried the phone will be a refurbed second hand phone or a Chinese knock off but classed as new.
BUYER BEWARE!
Ordered and paid for a new phone on their website, only to be emailed later claiming it wasn't in stock and offered a more expensive phone (classic bait and switch). I said I would wait for the phone to be back in stock.
Fast forward 5 weeks and I contacted BecexTech to get an update on the order. They told me that the item was "perhaps discontinued" and I should buy a different and (you guessed it) more expensive phone, despite the phone in all it's variations still being listed as available on the BecexTech website!
Bait and switch me once, shame on you. Bait and Switch me twice... shame on me for believing your lies.
Bait and Switch are deliciously illegal tactics. Will file a complaint with ACCC.
I found the delivery information, delayed, however, once the order began to proceed, I found the information process to improve. I would be happy to use your service again and would recommend BecexTech to others.
It was a pleasure doing business with BecexTech. I ordered an refurbished item and was a little nervous, but the product was in great condition at a great price. I fought a bit with Auspost on the signature required for delivery bit, but that's not really BecexTech fault, but worth bearing in mind if your work hours and Auspost delivery hours happen to coincide.
Purchased Iphone SE 3RD GEN 28/4 they send wrong phone a GEN 2 (suspiciously) to see if i knew the difference...hey mistakes happen...they wouldnt send me the right phone until they received wrong phone they sent and inspected it,after receiving they still didnt send original order after daily emails to them as their phone number never picks up finally refunded me on the 18/5... 3 weeks of nightmares customer service is pathetic wont be spending a cent there again!
Below is an email I got from them when I asked about tracking number for the item I purchased: Not sure what this means. It has been more than three days since I purchased this phone. On their website, they indicated that it will leave warehouse within 1-3 days. It has already been more than three days and below is what they said when I asked about tracking#. Weird... This is not going to be my final review as I am still waiting for the item they took my money for.
"Hi Gutema,
Thank you for your e-mail.
We are sorry to inform you that your case manager, Ratna, is not working on this weekend.
Our Warehouse also closed on the weekend.
We will inform her about your e-mail and she will get back to follow up this case again with you as soon as she is in, either in Mon or Tue.
Please kindly wait for her.
Thank you"
I ordered a Sony RX10 iv from this site around the the first of December at a very attractive price and the website showed the camera as " in stock". About a week later the website showed my order as backordered. The site continues to list the item at a higher price and says it is in stock. To their credit, they have answered every email within 48 hours, but it shows no ETA for shipping. Meanwhile my money is being held hostage. I think they just realized they didn't want to sell the camera at the price I bought it for…$838. It is now listed at over $1200. I finally gave up and asked them to cancel and refund. I am just praying they are reputable enough to refund my money.
I was told my order wouldn't ship before the Chinese New Year by Customer Service so I asked to cancel my order. The CS rep didn't process my cancellation so the warehouse shipped it. I spoke with them about return as I was clearly given misinformation regarding shipping and they want to charge me $150 as a restocking fee. Guess money is more important than service... especially due to the fact that it was their mistake.
When I said they were ripping me off their response was..."Should we wish to rip you off, we could have taken your money from the first place and not bother sending your order" ARE YOU KIDDING ME
I know they're cheap but find another place to buy your goods!
I'm actually a true shopaholic and I believe that people have to go shopping because it brings plenty of dopamine to their organisms. Of course, it's also a kind of addiction, however I can't reject this addiction and basically I'm not going to do it. I found this website when I was searching for various marketplaces in order to buy some clothes and various things. It seemed to me that this platforms offers good assortment of goods and I made couple of orders. The main thing which I liked a lot is the velocity of shipping. It was super fast and I guess I will certainly make here couple of orders.
SCAM WARNING. 1) They company took my money and 10 days later did not send the phone 2) they gave me a FAKE TRACKING number 3) they operate under multiple companies names to avoid you finding them 4) they do not have any way of contact, no phone, no address, nothing. Do not gamble with your money! This is as dodgy as it gets
This company and the A holes that run it with a constant suppy of 1/2 turths, BS and failure to deliver the agree apon product. Right from the start the money was taken with a 3 4 day dilivery promised. 14 days later still no phone. We cant get a straight reply or even a reply.
They have taken my sons hard earned money for his first phone and given nothing in return.
We have contacted fair go so other people will not get ripped off from these A holes
I never received the $339 unlocked, "A" quality, Samsung Galaxy Note 9 I paid for. I received a Sprint locked, "B" quality chipped phone, with a receipt for a $270 phone. More than five weeks and 25 email later I have not been able to get a full refund. I ordered from BecexTech, was billed by Julian Technology PTY LTD, the return shipping label they sent with the phone was to YY shipping in Iowa. ( I was only able to upload one pic to this review)
Don't buy anything from BexecTech their item are coming from Hong Kong and you'll be waiting for about a month later to receive your order and customer service is sucks they don't want to do anything to help to out all they do is to ask you to wait or give you a bull$#*! excuses and they took too long to post your order out for delivery. Don't waste your money and time on BexecTech
I bought a Oneplus 8 Pro it's been a week item has not shipped and now that I want to cancel they said there charging me a $35 admin fee... THIS COMPANY IS A SCAM and they rip people off in the US by never shipping products
Product as per description. Good tracking of delivery
I got Asus Rog 3 and the screen cracked from the inside was in my car all good put it in my side pocket got out of the car and next thing I see the phone screen went blank too off the screen protector and there is a crack underneath it, did my online research and there are issues with the phone all over the internet but somehow this Company is trying to blame me for it and trying to prove the customer is lying. Well I personally do not know how this Company got all these awards because they have the worst possible customer service team.
Have lodged a complaint about them with ACCC really have not seen a Company who is too busy trying to prove there customers are liars rather than try to resolve the issue.
Answer: Sheer exhaustion from looking at too many phones on ebay and amazon. Should have stuck with ebay... more accountability
Answer: DO NOT BUY FROM THIS COMPANY. DEVICES ARE FROM HONG KONG AND COMPANY TRIES TO AVOID AUSTRALIAN CONSUMER LAW AT ALL COST. I had my MacBook Pro that I purchased less than two years ago. This company did not respond until I threatened to contact ACCC and Fair Trading. They made me wait 15 full days to tell me that their compliance officer says they will cover my device under ACL if it is not physical damage. The 15 day wait period to tell me I was covered was a joke - especially how it is legislation in Australia. I went to the Apple store near my city to ensure my MacBook Pro was up to standard without any issues. They told me the device exhibited 'minor wear and tear' and that the issue would not be covered under ACL because it was an International Model (grey model) - I had to go through BecexTech to get it repaired. BecexTech wanted me to pay for shipping and send the device to their Melbourne store. It took a total of 32 days for my product to get assessed by BecexTech. BecexTech refused ACL coverage because the device exhibited 'extreme impact marks' and they wanted me to pay $760 for a repair. I contacted Apple who previously assessed my device and they stated the device was not assessed by BecexTech internally. BecexTech made the assumption without even opening the device or committing to a hardware test. BecexTech reregistered my MacBook into a Chinese name and took full control over my device and its serial number. I was dealing with Ryan for almost 2 months - he was pathetic and I am sure many of you have dealt with this ignoramus. He would refuse Apples official word that the device was not assessed properly and would force me to pay for the repair + shipping back to me. I provided him evidence that this issue was widespread and not caused by the 'minor damage' which was deemed at my local Apple Store which I was present to. BecexTech is a Chinese company - all of their names are aliases to fool you into thinking you are talking to an Australian. BecexTech continued to refuse me to a fair assessment under ACL and would not get the device assessed at their own local Apple Store. It was either me paying for the repair or paying for the return. I spent more than two months requesting BecexTech to reassess with Apple. They did not comply and continued to send repeated emails saying "I reject your notion" Australian consumer law legislation states that the damage must 'cause' the problem. They did not state how the damage 'caused' the issue. This company has been in trouble with ACCC before - you can look at the full report online. It is best that you do not deal with BecexTech. If I can convince at least one of you to not purchase their products I would be satisfied. There is simply a lot more that I can talk about but all I can say is DO NOT BUY from BECEXTECH. At least Apple offered to cover it because I took it to my store and actually explained the issue to them. They did a hardware check and spoke to the manager and covered it despite it was a Hong Kong model. It was that simple and you people couldn't even commit to that. Ryan and Zlatan - if you are reading this, stop copy and pasting your premade templates of "I reject your notion" and actually get a life. Your company is trading illegally.
Answer: Only by email and only one email per day so very delayed response