website thubmnail of BecexTech.com

BecexTech.com

Overview

BecexTech.com has a rating of 3.3 stars from 143 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BecexTech.com most frequently mention good condition and great price. BecexTech.com ranks 30th among Electronics sites.

service
49
value
44
shipping
44
returns
37
quality
39
This company does not typically respond to reviews
+17
How would you rate BecexTech.com?
grey star
grey star
grey star
grey star
grey star
Finland
6 reviews
3 helpful votes
Follow Alex D.
Unfollow Alex D.
Send Message
Share Review
Report Review

Wealth
October 27, 2022

The company is brilliant. They have great passion for their social mission starting investing and becoming more empowered and free avastmarkets dot com have a great platform with helpful and motivating advice for investment. Really recommend

Date of experience: October 26, 2022
Florida
1 review
3 helpful votes
Follow Yasmin R.
Unfollow Yasmin R.
Send Message
Share Review
Report Review

I purchases a lens from them. Firstly, I realized I purchased the wrong lens for my husband as a gift. So I literally emailed them and cancelled the same exact day. Ofcourse they dont have a direct phone. These scammers. So it took two days to respond and they said they will request to cancel and if it has been processed there will be fees incurred. I responded and told them nothing has been processed please cancel. Then 48 hours later I get an email your order has been processed. I then immediately get an email from this same woman stating it has been processed there will be a admin fee and she will REQUEST A CANCELLATION. On top of that I have been charged 70.00 usd for foreign exchange fee plus they haven't refund me the 2900. 00 for the lens or even confirmed the cancellation. This is q scam tactic and I would stay clear of this company!

Date of experience: March 7, 2022
Australia
2 reviews
0 helpful votes
Follow Cheryl I.
Unfollow Cheryl I.
Send Message
Share Review
Report Review

Ordered due to the 1-3 day despatch. After a week it was clear they didn't have the product, after weak excuses like "the warehouse is looking for it…it was a $4k lens. Wanted a refund, on a Sunday they contacted me to say they had received more stock but still didn't manage to despatch anything - did they have it or just an excuse to delay the refund? Finally a refund after 3 weeks. So disappointed with the whole experience.

Date of experience: March 9, 2023
Australia
1 review
18 helpful votes
Follow Drew K.
Unfollow Drew K.
Send Message
Share Review
Report Review

This company sells stock they don't have. Warehouse dispatch time is NOT 1 - 3 days. It takes weeks. The customer support is VERY patronizing. I was told I would be refunded but may incur a cost of AU$55 admin fee for their mistakes. After arguing the point They said they would refund me without charging fees so I purchased a phone elsewhere. When I inquired as to when I would be refunded they stated the phone is now dispatched. This is NOT the refund I was promised and now I have 2 phones coming. The warehouse is NOT in Australia and Becextech has NO communication with it. I am also worried the phone will be a refurbed second hand phone or a Chinese knock off but classed as new.

BUYER BEWARE!

Date of experience: October 7, 2019
Vanuatu
1 review
2 helpful votes
Follow Kieren D.
Unfollow Kieren D.
Send Message
Share Review
Report Review

The 'ol Bait and Switcheroo
March 11, 2021

Ordered and paid for a new phone on their website, only to be emailed later claiming it wasn't in stock and offered a more expensive phone (classic bait and switch). I said I would wait for the phone to be back in stock.

Fast forward 5 weeks and I contacted BecexTech to get an update on the order. They told me that the item was "perhaps discontinued" and I should buy a different and (you guessed it) more expensive phone, despite the phone in all it's variations still being listed as available on the BecexTech website!

Bait and switch me once, shame on you. Bait and Switch me twice... shame on me for believing your lies.

Bait and Switch are deliciously illegal tactics. Will file a complaint with ACCC.

Date of experience: March 10, 2021
Australia
1 review
0 helpful votes
Follow Bill H.
Unfollow Bill H.
Send Message
Share Review
Report Review

Bill Kuiper
March 20, 2023

I found the delivery information, delayed, however, once the order began to proceed, I found the information process to improve. I would be happy to use your service again and would recommend BecexTech to others.

Date of experience: March 19, 2023
Australia
1 review
1 helpful vote
Follow Daniel L.
Unfollow Daniel L.
Send Message
Share Review
Report Review

It was a pleasure doing business with BecexTech. I ordered an refurbished item and was a little nervous, but the product was in great condition at a great price. I fought a bit with Auspost on the signature required for delivery bit, but that's not really BecexTech fault, but worth bearing in mind if your work hours and Auspost delivery hours happen to coincide.

Date of experience: February 2, 2023
Australia
1 review
1 helpful vote
Follow dean A.
Unfollow dean A.
Send Message
Share Review
Report Review

Crap service
May 17, 2023

Purchased Iphone SE 3RD GEN 28/4 they send wrong phone a GEN 2 (suspiciously) to see if i knew the difference...hey mistakes happen...they wouldnt send me the right phone until they received wrong phone they sent and inspected it,after receiving they still didnt send original order after daily emails to them as their phone number never picks up finally refunded me on the 18/5... 3 weeks of nightmares customer service is pathetic wont be spending a cent there again!

Date of experience: May 17, 2023
Minnesota
1 review
0 helpful votes
Follow Gutema D.
Unfollow Gutema D.
Send Message
Share Review
Report Review

Below is an email I got from them when I asked about tracking number for the item I purchased: Not sure what this means. It has been more than three days since I purchased this phone. On their website, they indicated that it will leave warehouse within 1-3 days. It has already been more than three days and below is what they said when I asked about tracking#. Weird... This is not going to be my final review as I am still waiting for the item they took my money for.

"Hi Gutema,

Thank you for your e-mail.

We are sorry to inform you that your case manager, Ratna, is not working on this weekend.

Our Warehouse also closed on the weekend.

We will inform her about your e-mail and she will get back to follow up this case again with you as soon as she is in, either in Mon or Tue.
Please kindly wait for her.
Thank you"

Date of experience: May 1, 2020
West Virginia
1 review
0 helpful votes
Follow Celia V.
Unfollow Celia V.
Send Message
Share Review
Report Review

I ordered a Sony RX10 iv from this site around the the first of December at a very attractive price and the website showed the camera as " in stock". About a week later the website showed my order as backordered. The site continues to list the item at a higher price and says it is in stock. To their credit, they have answered every email within 48 hours, but it shows no ETA for shipping. Meanwhile my money is being held hostage. I think they just realized they didn't want to sell the camera at the price I bought it for…$838. It is now listed at over $1200. I finally gave up and asked them to cancel and refund. I am just praying they are reputable enough to refund my money.

Date of experience: January 12, 2024
Montana
1 review
13 helpful votes
Follow Jason S.
Unfollow Jason S.
Send Message
Share Review
Report Review

I was told my order wouldn't ship before the Chinese New Year by Customer Service so I asked to cancel my order. The CS rep didn't process my cancellation so the warehouse shipped it. I spoke with them about return as I was clearly given misinformation regarding shipping and they want to charge me $150 as a restocking fee. Guess money is more important than service... especially due to the fact that it was their mistake.

When I said they were ripping me off their response was..."Should we wish to rip you off, we could have taken your money from the first place and not bother sending your order" ARE YOU KIDDING ME

I know they're cheap but find another place to buy your goods!

Date of experience: February 13, 2019
Australia
1 review
0 helpful votes
Follow Howel W.
Unfollow Howel W.
Send Message
Share Review
Report Review

Great
October 27, 2024

Thanks but I think I would look at getting another follow up service and this is an annoying

Date of experience: October 27, 2024
RU
6 reviews
0 helpful votes
Follow Marten G.
Unfollow Marten G.
Send Message
Share Review
Report Review

Rapid shipping
February 6, 2022

I'm actually a true shopaholic and I believe that people have to go shopping because it brings plenty of dopamine to their organisms. Of course, it's also a kind of addiction, however I can't reject this addiction and basically I'm not going to do it. I found this website when I was searching for various marketplaces in order to buy some clothes and various things. It seemed to me that this platforms offers good assortment of goods and I made couple of orders. The main thing which I liked a lot is the velocity of shipping. It was super fast and I guess I will certainly make here couple of orders.

Date of experience: February 5, 2022
New Zealand
1 review
1 helpful vote
Follow Saif S.
Unfollow Saif S.
Send Message
Share Review
Report Review

SCAM WARNING
December 22, 2022

SCAM WARNING. 1) They company took my money and 10 days later did not send the phone 2) they gave me a FAKE TRACKING number 3) they operate under multiple companies names to avoid you finding them 4) they do not have any way of contact, no phone, no address, nothing. Do not gamble with your money! This is as dodgy as it gets

Date of experience: December 21, 2022
New Zealand
1 review
1 helpful vote
Follow Brenda H.
Unfollow Brenda H.
Send Message
Share Review
Report Review

Rip off merchants
November 20, 2019

This company and the A holes that run it with a constant suppy of 1/2 turths, BS and failure to deliver the agree apon product. Right from the start the money was taken with a 3 4 day dilivery promised. 14 days later still no phone. We cant get a straight reply or even a reply.
They have taken my sons hard earned money for his first phone and given nothing in return.
We have contacted fair go so other people will not get ripped off from these A holes

Date of experience: November 20, 2019
Washington
1 review
21 helpful votes
Follow Liza B.
Unfollow Liza B.
Send Message
Share Review
Report Review

I never received the $339 unlocked, "A" quality, Samsung Galaxy Note 9 I paid for. I received a Sprint locked, "B" quality chipped phone, with a receipt for a $270 phone. More than five weeks and 25 email later I have not been able to get a full refund. I ordered from BecexTech, was billed by Julian Technology PTY LTD, the return shipping label they sent with the phone was to YY shipping in Iowa. ( I was only able to upload one pic to this review)

Date of experience: April 23, 2020
Australia
1 review
0 helpful votes
Follow Thi T.
Unfollow Thi T.
Send Message
Share Review
Report Review

Don't buy anything from BexecTech their item are coming from Hong Kong and you'll be waiting for about a month later to receive your order and customer service is sucks they don't want to do anything to help to out all they do is to ask you to wait or give you a bull$#*! excuses and they took too long to post your order out for delivery. Don't waste your money and time on BexecTech

Date of experience: July 20, 2021
Georgia
1 review
0 helpful votes
Follow Kenisha H.
Unfollow Kenisha H.
Send Message
Share Review
Report Review

Rip Off
July 6, 2020

I bought a Oneplus 8 Pro it's been a week item has not shipped and now that I want to cancel they said there charging me a $35 admin fee... THIS COMPANY IS A SCAM and they rip people off in the US by never shipping products

Date of experience: July 6, 2020
Australia
1 review
0 helpful votes
Follow Phillip H.
Unfollow Phillip H.
Send Message
Share Review
Report Review

Satisfied and Impressed
November 2, 2024

Product as per description. Good tracking of delivery

Date of experience: November 2, 2024
Australia
1 review
1 helpful vote
Follow Rashid F.
Unfollow Rashid F.
Send Message
Share Review
Report Review

I got Asus Rog 3 and the screen cracked from the inside was in my car all good put it in my side pocket got out of the car and next thing I see the phone screen went blank too off the screen protector and there is a crack underneath it, did my online research and there are issues with the phone all over the internet but somehow this Company is trying to blame me for it and trying to prove the customer is lying. Well I personally do not know how this Company got all these awards because they have the worst possible customer service team.

Have lodged a complaint about them with ACCC really have not seen a Company who is too busy trying to prove there customers are liars rather than try to resolve the issue.

Date of experience: May 22, 2021