BecexTech.com

Order was late, incomplete and defective with poor *******@becextech.co.nz.
For a month now I have been trying to get either the phone I ordered repaired, a replacement or a refund. I have sent the phone back at substantial additional cost to me. At no stage has Becextech ever initiated contact to inform of delays, I have had to contact them. There customer service phone line is disconnected so all contact is via email. The answer is always..." a few more days". That day never comes. I personally think it is a scam. Do not believe anything they say either on their flashy website about delivery times, customer service or there refund terms. Their website says 3 to 5 days, I asked for the postage to be refunded nearly three weeks ago...still haven't said they will.
I hope no-one else makes the decision to buy off them and gets ripped off like me.

Absolutely hopeless company. No contact details to talk to a real business and their response through emails is hopeless anyway. When ordering they say that shipment leaves within 1-3 business days and charge you a fat shipment fees but shipment never takes place as promised nor do they respond. Be careful, I will never deal with them again. Frustrated, I am looking to cancelling the order and seeking full refund.

They do not have anything in stock. I had ordered something last week and it was supposed to ship out on Thursday or Friday the latest. However, when I spoke to them today, which is Monday, they told me that it was processed and in order to refund it that they needed to charge me to $35, I'm filing a complaint with PayPal because the order has not been processed and they still have yet to ship it. I found out today that they usually dropship all of their products. That's why they have so much stuff on their site.

I ordered the new Black Shark 5 Pro a week or so ago and it arrived today. New in box, no flaws with all things purchased. The communication is a bit slow but they had shipped the device two days before the shipping email.

If possible I would give a 4.5 stars. Received the phone in pretty good condition was slightly dirty and there was a slight mark on the metal frame. One thing that I did notice was that the battery health was quite a bit lower than expected for a phone that came out in 2021, upon receiving it was 92%. Other than that works very well, am quite content with the purchase.

The best site to buy everything. I discovered all I sought on this site. Each page has several goods and categories, making it easier to find what you need. This shopping experience was easy and enjoyable.

I had ordered one plus 8 pro from Becextex and raised a return request within a day as I was facing issues with transferring data from my Samsung phone despite trying all possible options 20 times. The network of one plus 8 pro kept dropping when I was trying to switch. I requested a return the next day and after exchanging a few emails I was told it will a 15% restocking fee and no refund of postage. I paid $1200 for the phone and $73 postage and they only refunded me $1019. 15 after deducting the restocking fee, Thus a loss of $1273-1019. 15=$254 had incurred which is quite substantial I believe.

I purchased a new phone and received a second hand one, the package was not sealed properly, BecexTech had their tickers to seal it when I opened the box, the phone had fingerprints as well as there was no cover that protect the screen.
Also, order phone cover and screen protector that never received.

I bought an UNLOCKED New Samsung Galaxy note 20 Ultra 256GB 12GB RAM 5G LTE Smartphone Mystic Bronze on 11/29/2020. Today, I am on the phone with ATT trying to get this phone registered with their network. Since I bought it, I have been unable to register my IMEI number with ATT, neither one. However, the phone is working on their network. It's 5G capable. Since the 22nd of February, they claim, their network no longer supports 3G, so we must have 4G or 5G capable phones. My phone should have stopped working on their network. They are claiming that this phone is not compatible with the 5G network. It's working. I am still unsure if I am able to upload my files and photos to their ATT cloud. That is an issue. So, be aware of owning an overseas phone. Make sure it's compatible with your network.