BB Wheels has a rating of 4.6 stars from 1,053 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BB Wheels most frequently mention customer service, next day and great price. BB Wheels ranks 2nd among Tires sites.
I orderd rims,lug nuts and centric rings as soon as they found out they were out of stock instead of making me pay extra for custom ones they found a and sent me a link for centric ring that would work with my car even tho there a different brand. They definitely went above and beyond by finding a way to fix the problem.
On Tuesday I spoke to Troy who was very helpful and knowledgeable. BBWheels shipped my tires out the same day I ordered with FREE shipping and they are scheduled to arrive at my house (in Maryland) on Friday. That is excellent customer service!
Jeff,
Thank you for your fantastic review! We're thrilled to hear that Troy was helpful and that you had such a smooth and speedy experience with us. We appreciate your support and look forward to serving you again!
Thank you,
BB Wheels
This is the secound truck I have built and Thanks to the folks from BBWheels for getting me hooked up on my rolling stock... Fantastic prices and Amazing Customer Service
Scott,
Wow, thank you! We're honored to be part of your second truck build—there’s nothing better than helping passionate builders like you bring their vision to life. We truly appreciate your kind words about our team, prices, and service. Can’t wait to help you out on the next one!
Thank you,
BB Wheels
Great product and price. They were very easy to install and the shipping was super-fast (under 48 hours)!
John,
Thank you so much for the great feedback! We're thrilled to hear you found the product easy to install and that it arrived so quickly. We truly appreciate your support and hope to serve you again soon!
Thank you,
BB Wheels
I have to say it was 1 of the best phone calls I've had in a long time. Thank you for that and also bc of that I'm recommending you to my friends
Matt,
Thank you so much for your kind words! We're thrilled to hear you had such a great experience. Your recommendation means the world to us, and we look forward to serving you and your friends in the future!
Thank you,
BB Wheels
Imperfections with a warped rim. Because the tire company mounted them and did not see the imperfection. I am stuck with a warped looking rim.
Roger,
Thank you for your feedback. We're sorry to hear about the issue with the rim. Unfortunately, once items are mounted, we are unable to address imperfections that were not identified during the initial inspection. We appreciate your understanding and hope you can still enjoy the rest of your purchase.
Thank you,
BB Wheels
None like BB& Wheels 1 stop. Great to work with. Will fix are get you anything or color you need. Staff is very professional and very knowledgeable.
Rodney,
Thank you so much for the fantastic review! We're proud to be your one-stop shop and are glad to hear you had such a positive experience with our team. Our staff works hard to provide the right products, colors, and solutions—and it's great to know that came through. We truly appreciate your support and look forward to helping you again!
Thank you,
BB Wheels
Flawless purchase of a wheel. I appreciate that I am able to purchase one wheel vs four wheels. I've bent a couple wheels and this is the company that I am able to order from.
Ohiyesa,
Thank you for your review! We're glad we could provide exactly what you needed and make the process seamless. We appreciate your support and are always here to help whenever you need a replacement!
Thank you,
BB Wheels
First time buyer here and ez helpful site to navigate. Payment options for all very pleased so far! Will shop again 👍
James,
Thank you for your support! We're glad you had a smooth shopping experience and found the site easy to use. We look forward to serving you again—happy shopping!
Thank you,
BB Wheels
Andy had a question before finalized order and was pleasant to talk to. Excited to get my new rims for my tires.
Yvonne,
Thank you for the kind words! We're glad Andy was able to assist you and make the process smooth. We’re just as excited for you to get your new rims—thanks for choosing us!
Thank you,
BB Wheels
Kurt and Shannon were very helpful. Did have one flawed wheel, hoping to have that resolved soon
Jeff,
Thank you for your feedback! We're glad to hear Kurt and Shannon were helpful. We apologize for the flawed wheel and understand your concern. We’re committed to resolving this as soon as possible and appreciate your patience.
Thank you,
BB Wheels
Wow. I purchased this product yesterday and was at my front door the next day. Everything came out nice without scratches
Luis,
Wow, thank you for the awesome review! We're glad to hear your order arrived so quickly and in perfect condition. We take pride in fast shipping and careful handling—glad it showed! Enjoy your new product, and let us know if you need anything else.
Thank you,
BB Wheels
Allways an easy transaction will continue buying from for all my cars and trucks great to deal with for all my car tire and rim needs
Paul,
Thank you for the great review! We're thrilled to hear that every transaction has been smooth and that we’ve earned your continued business. It's always a pleasure to help with your car and truck tire and rim needs—we truly appreciate your loyalty!
Thank you,
BB Wheels
Very easy to navigate and get to what you need. A lot of different payment options.
Richard,
Thank you for your review! We're glad you found our site easy to navigate and appreciate the variety of payment options. We look forward to serving you again!
Thank you,
BB Wheels
Great prices, fast service. It was shipped before I could change my mind on the shipping ins.great service!
George,
Thank you for your kind words! We're glad you enjoyed our great prices and fast service. We appreciate your support and look forward to serving you again!
Thank you,
BB Wheels
Great experience at a good price. Very helpful and knowledgeable staff personnel.
Shawn,
Thank you for your wonderful review! We're glad to hear you had a great experience and found our staff helpful and knowledgeable. We appreciate your business and look forward to assisting you again.
Thank you,
BB Wheels
Always on time good prices hands down ty from my personal car to my tow truck I recomend bbwheels
Jorge,
Thank you for your awesome review! We’re thrilled to hear that you trust us for both your personal car and tow truck. We appreciate your recommendation and look forward to serving you again!
Thank you,
BB Wheels
Order process was very easy. Tires arrived within 3-4 days and look great. Haven't mounted them yet, but all looks good. I am happy with this purchase and will be using BB Wheels again.
Warren,
Thank you for your feedback! We're glad to hear that you had a smooth ordering experience and that your tires arrived quickly. We appreciate your support and look forward to serving you again. Let us know if you need anything once you get them mounted—happy driving!
Thank you,
BB Wheels
Called and verified the availability of a product. The mfr was shut-down for several years due to large corp buyouts. Poison Spyder has a very reputable name in the Jeep/wheeling world. Their products didn't stumble once bought out, but what did stop was the production. ARB recently purchased name and rights through bankruptcy activity of Hooligan, who did same with Wheel Pros, who bought through Polaris/4Wheel Parts agreement. BB Wheels had some product that was difficult to find and was in stock for reasonable pricing and free shipping!
Michael,
Thank you for sharing your experience and for the detailed insight into the industry's changes! We're glad we could provide the hard-to-find product at a great price with free shipping. We appreciate your support and look forward to helping you again in the future!
Thank you,
BB Wheels
Great prices! Easy site to navigate and find the correct size/fit. Simple order process with regular updates on status. Their customer service is very helpful also, if you should have any questions. Can't beat it so I will definitely do business with them again.
Shellie,
Thank you for such an incredible review! We're thrilled to hear you enjoyed our great prices, easy-to-navigate website, and seamless order process with updates. It's wonderful to know our customer service team was helpful too! We truly appreciate your support and look forward to serving you again in the future!
Thank you,
BB Wheels
Answer: They are the REAL DEAL! Actually bought a set of tires for my Hummer from BB to replace Goodyear Duratracs 10plys that failed in the first month. The replacement tires that I bought were made in America (Federal 10plys) and they hv survived punishment that the Duratracs at 250.00 each couldn't handle. I still have the tires on today and they preform incredibly. Its been 2.5 years.
Answer: Very easy to get in touch with. I've called twice and got someone quick each time. Not only did they answer my questions but was quick to fix the issue. And you get to talk to a real person that can speak English. Very pleased with the experience I had.
Answer: The tires I got are the real deal. Fuel A/T off road 10 ply Can't wait to get them put on. Just got them today (5-21-21). Will send photos of my ride when I get the wheels and tires on
Roman,
Thank you for your kind words! We're all about finding the best solutions for our customers, and we're glad we could help you get the right fit for your car. We appreciate your support and look forward to serving you again.
Thank you,
BB Wheels