BB Wheels has a rating of 4.6 stars from 1,053 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BB Wheels most frequently mention customer service, next day and great price. BB Wheels ranks 2nd among Tires sites.
I bought quite a few things from them in the last few months and everything is being shipped quickly and arrive quickly and as described only thing I would like to see is they would send me a free T-shirt after everything I bought 2xxl would be great thank you 😁
Joseph,
Thank you so much for your kind words and for being such a loyal customer! We're thrilled to hear that you've been happy with our shipping speed and the quality of the items.
Thank you,
BB Wheels
Fast and easy to work with no problems at all they stay on point with everything on the website would recommend to all friends and family
Cristian,
Thank you very much for sharing your review. We love hearing from our customers.
Thank you,
BB Wheels
Awesome simple process, always a pleasure to deal with, website just gets better and better
Nathan,
Thank you for your kind words! We're delighted to hear that you find our process simple and enjoyable. It's great to know that you're appreciating the improvements to our website – we’re always working to make your experience even better. We look forward to serving you again!
Thank you,
BB Wheels
I very rarely leave a review and a 5-star review at that. The reason is that Customer Service is almost nonexistent in this country. Times have changed! I recently bought my second set of wheels from Nate. And will continue to buy from your company because Nate is employed there! He is 100% about the customer and you are lucky to have him on your team. A True Rock Star! It's the little things that make a big impression. So thank Nate, and I am glad there are still people who are not in the money business but in the people business out there.
Rob,
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Nate receives the recognition they deserve.
Thank you,
BB Wheels
Shopped around all over the internet bought these tires last year from a different supplier try to buy them again in their $500 more found them on b&b for the same price I originally paid
Steven,
Thank you for sharing your experience! We're glad we could offer you the same great price you found originally. Providing competitive pricing is important to us, and we're happy we could help you save. We appreciate your business and look forward to serving you again!
Thank you,
BB Wheels
Amazing customer service. I called with a couple questions and was treated with professionalism and genuine support from Troy as he helped me throughout the process of making decisions and recommendations while saving me money at the same time. Awesome job team.
Steven,
We will share this with Troy to let him know how he is doing such a great job! Thanks for the great review.
Thank you,
BB Wheels
I've purchased tires from BB Wheels before always a good experience, and fast delivery usually two days and my tires are delivered. I placed my order on a Wednesday and it's at my door step on a Friday I can't ask for more, and they finance.
Brian,
We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!
Thank you,
BB Wheels
Ordered online, on the weekend, and the tires were delivered in two days! Impressed! Haven't tried the Bridgestone brand tire before. Love 'em! Quiet and smooth ride! Replaced the very poor performing Nitto Recon Grappler tires. Hopefully the Bridgestone Dueler A/T tires continue to be a great tire. If so, I'll definitely buy again!
Guy,
Thank you so much for this kind review! It absolutely makes our day to hear that you had such a good experience with us.
Thank you,
BB Wheels
My call was answered quickly, and the order was placed right away by a courteous gentleman. The website gave me a link to check on the progress, and I received an email the next day indicating that the item had been shipped. It was very pleasing to deal with a company that responded to my needs. I have one of those newer vehicles that does not come with a spare, and I decided that I needed to remedy that problem. The pump and material that seals small holes is not a great solution, expecially when the sealant causes the tire sensor to need replacement if not dealt with soon after the problem.
Clinton,
Your feedback means a lot to our team. Thank you for taking the time to leave us this review!
Thank you,
BB Wheels
I have a truck and will be pulling a light 5th wheel camper and the manufacturing process and load rating has changed so much over years it seemd to blur the lines if I needed 10 ply or just a tire rated for the load I would be hauling, the information provided at BB wheels was sound and reasuring, They had a tire they recommended at a great price point, and I received them fast.
Allen,
Thank you so much for sharing your experience! We’re thrilled to hear that the information we provided was helpful and reassuring as you navigated your tire options. It’s great to know that our recommendation met your needs at a competitive price and that your order arrived quickly. If you have any further questions or need assistance in the future, we’re here to help. Safe travels with your 5th wheel camper!
Thank you,
BB Wheels
It was very easy and simple and great prices! I would recommend to everyone
Kathlene,
Thank you so much for your kind words! We're thrilled to hear you found the process easy and simple, and that our prices met your expectations. Your recommendation means the world to us! If there's anything we can do for you in the future, don't hesitate to reach out.
Thank you,
BB Wheels
I ordered a set of the vision inferno and they shipped quickly, were very well packaged and were at a great price.
Matthew,
Seeing that you had a 5-Star experience is the best thing we could hope for!
Thank you,
BB Wheels
Good selection & price. Free shipping was a plus as well as the time frame to expect delivery
Doug,
Thank you for your kind review! We're glad you enjoyed our selection, pricing, and free shipping. Providing a clear delivery time frame is just one way we aim to make your experience even better. We look forward to serving you again!
Thank you,
BB Wheels
Nice content the price is in my range. I can't complain on how you supplied my needs thank you
Ricky,
Thank you for your kind words! We're so glad we could provide what you needed at a price that works for you. Your satisfaction means a lot to us, and we appreciate your support!
Thank you,
BB Wheels
My brand new tire split within a months time bit admittedly ATL roads are crap! But, these guys did a great job working with my original purchasing company! Great job thanks! I have 4 stars only because the tire hasn't come yet.
Jamal,
We take pride in knowing our customers are happy with their store experience.
Thank you,
BB Wheels
BBWheels is my favorite place to buy wheels! Very competitive prices and great customer service! I've bought from them a few times and will continue to do so! BBWheels has the best deals!
Jose,
Thank you so much for your loyalty and kind words! We're thrilled to be your go-to place for wheels and are glad you've had great experiences with our prices and customer service. We truly appreciate your continued support and look forward to serving you again!
Thank you,
BB Wheels
Easy way to purchase, waiting for shipping information I also like that there are financing options
Allison,
Thank you for your feedback! We're glad you found the purchasing process easy and appreciate our financing options. Your shipping information will be on its way soon, and we’re here if you have any questions in the meantime. Thanks for choosing BB Wheels!
Web site was easy to navigate,found the rim I needed
Jody,
Thank you for your review! We're glad you found our website easy to navigate and were able to find the rim you needed. Let us know if we can assist you further!
Thank you,
BB Wheels
Easy to find and ordering was simple. I would buy from here again.
Derek,
Thank you for your feedback! We're glad you found the process easy and straightforward. We look forward to serving you again in the future!
Thank you,
BB Wheels
Answer: They are the REAL DEAL! Actually bought a set of tires for my Hummer from BB to replace Goodyear Duratracs 10plys that failed in the first month. The replacement tires that I bought were made in America (Federal 10plys) and they hv survived punishment that the Duratracs at 250.00 each couldn't handle. I still have the tires on today and they preform incredibly. Its been 2.5 years.
Answer: Very easy to get in touch with. I've called twice and got someone quick each time. Not only did they answer my questions but was quick to fix the issue. And you get to talk to a real person that can speak English. Very pleased with the experience I had.
Answer: The tires I got are the real deal. Fuel A/T off road 10 ply Can't wait to get them put on. Just got them today (5-21-21). Will send photos of my ride when I get the wheels and tires on
Chris,
Thank you for your awesome review! We're thrilled to hear that you had an easy and enjoyable experience shopping with us online. Our team is always here to make it happen, and we truly appreciate your support! Looking forward to serving you again soon!
Thank you,
BB Wheels