I purchased an "Unlimited License" approximately 9 years ago and this program has worked wonderfully on my last three computers, up until now...
I am no longer allowed to use this program, on my new computer without purchasing a new license. When I purchased this program it was "In good faith" and I was led to believe that I could use this program for "Life". I spent quite a bit of money to have a "lifetime" license to be able to use these products.
Please do not support this company as they should now be considered to have a bad reputation and seem to have become greedy as well. They will not stand behind the customers that they have had for almost a decade and they are refusing to honor their commitment to the customers.
After numerous attempts to resolve this issue with AVS, I give up and will go to another program for my needs. There are free programs that are more useful anyways... cough cough "Handbrake" cough cough!
There is easier and better software to use. I downloaded this software and paid for it on a recommendation but could not use it. I tried to return it and they actually fought with me over it. I put in a paypal claim "item is not as described" because it didn't work properly. PayPal actually decided the case against me. Anyhow because of this software and the decision I am now going to my bank, getting them to refund my money, and I am now deleting my PayPal account and I will NEVER use them again. Their return policy is lies as far as I am concerned.
It is quite sad that you have changed! There used to be an answer in support when you needed to move your license to a new computer because the old one died... now you force people to buy a new license? WTF happened to "Lifetime" upgrades...? If its only on 1 computer at a time what difference does it make? I think I will be reporting you to the FTC, and BBB
If you upgrade if your computer fails if you do anything kiss your money goodbye, you will have to buy the product again and gain and again. The software is ok, if you want to use it once and you are willing to pay for the one time use. If not find another product. Remember you have been warned
Damn you AVSholes4you!
I purchased your software once. After a couple of years I reinstalled the software and you told me I had to pay again. I think the software is OK so I upgraded to the "Unlimited"... Now it's a couple of years and again I need to reinstall my PC... What? You're asking me to pay again?! ANGERED
I didn't install it on MULTIPLE COMPUTERS - It's the same damned computer.
If you made your software a bit cleverer it would know that. Hmpf!
I will use YouCut Pro on my android device. It's better and they don't give me ball ache everytime I reinstall my phone.
I'm a long time user of this perfect multimedia tools pack and want to say that since I acquired it I install no additional softwares. It covers almost all aspects of PC life: from image conversion up to registry cleaning. No other words are necessary - a set of reliable programs from trusted company which cares of its users.
Before purchasing a lifetime subscription, I visited quite a number of forums to gauge user opinion of Avs4you & other similar packages. I decide on Avs4you because it had everything I needed. After continually using every app is the package for many years now I am happy to recommend the software to anyone, amateur or professional. Avs4you support & help system is excellent & has helped me on a number of occasions, especially with re-installs after windows upgrades and registration details for re-activation.
I think AVS is vital for students. No matter what difficulties or faults I meet they always respond in easy-to-do instructions so even the computer illiterate may perform. I really appreciate the service.
I have a happily used the software suite for several years. After a major hard drive crash, I lost the software and licensing key, and no longer had the associated account email. After sending a request along with a copy of my original receipt, they sent me another key.
While the one-computer rule seems harsh, it is clearly stated in the agreement. 5-stars if they could clean this up to account for routine system/hard drive events.
The back up team fixed my problem of a failure to update my AVS Software to the latest versions. It was sorted promptly and I am now back using this really useful software. Why do people complain about the license per one computer? You buy an unlimited license for ONE computer! I think that's fair, too many people think they are owed a free lunch every day of the week! You think Microsoft will give you Windows 10 for free because you bought Windows XP 10 years ago? Please be realistic...
I've been using AVS products for several years. The applications perform as designed and as promised. They are extremely reliable and stable with regular updates and new versions.
It is such a pleasure to deal with an informed and responsive support team, that on the few occasions when it has been necessary, I've almost looked forward to having a problem.
It is a great program and it is easy to use. These facts alone make it a worthwhile purchase. However, when you add in the excellent customer service you discover the true value of the company.
I purchased the program several years ago and I have had to contact them three times due to problems with my computer and not the software. Each time they responded quickly and professionally.
If you need this software, buy t!
I bought the unlimited forever license years ago - and it really has been great value! Service is great, software only gets better and better.
No, it's not Photoshop - and it doesn't pretend to be. But for for quick repairs and edits - it's great. Ditto video editing.
The audio editing is also excellent.
As is their document conversion, etc.etc.
Very good. Highly recommended!
I Googled for video editing a long time ago, found AVS, and they had more than I needed but offered a great deal (and still do) on all of it bundled. They keep their products up to date, definitely worth the purchase.
Great video editing... Easy - fast - smooth and precise... Support staff are excellent and will endeavour to resolve any issues to a final conclusion... I am more than satisfied with AVS - Great products - Great Company.
I have been registered and using AVS programs since 2010 and very pleased and extremely happy with the quality programs they produced.
Excellent support team who have always replied quickly when I have need help or assistance with any queries that I've had.
It was well worth registering for the Unlimited Subscription.
This product has so much to offer and covers every option you need for your audio and video. The best thing is how great there customer service is staying with you all the way until the problem is solved. I give this company and its products a A++
I upgraded to the latest package level from a version purchased in 2007. They recognized my past loyalty and provided a discount to an already very competitively priced product. The packaged 11 tools are just outstanding and well worth price. It installs smoothly without a glitch. The user interfaces are wonderful and easy. The functions are powerful but not too complex. It doe not contain any bloatware or viruses. It does the job! Their web-site only support mechanism is the best. It's correct, that you can not call or email them, but instead they've instituted a procedure where you sign into your own account and obtain all the assistance you would likely ever need via an electronic form that is answered promptly. I highly recommend the product and their team of true professionals. Well Done!
Great programs but beyond that, the Staff is excellent. Fast responses to requests for support. I wouldn't be without their entire line of programs. I purchased the unlimited license several years ago and it was a great investment. All their programs are very intuitive, if you can find the on switch on your computer you'll have no problem using them... Totally satisfied... Don
Excellent product for a very cost effective price with excellent service. Highly recommended!
One comment: please add some more backgrounds to the text app (There are only five types and it would be very useful if you could add at least 5 more).
Josef Hatsor
Answer: Hello, Thank you for the message. Please note, according to our License Agreement AVS4YOU Software is licensed on a per-computer basis: http://www.avs4you.com/license-agreement.aspx However, we invite you to contact our Support Team to get more detailed information: http://support.avs4you.com/Support.aspx They are always ready to assist. Thank you in advance.
Answer: Hello Denny, please contact AVS support team at https://support.avs4you.com/Support.aspx
Answer: Hello Freddy, it is necessary to download AVS programs. Please follow this link http://www.avs4you.com/downloads.aspx.
Answer: Hi Michal, please contact AVS support team at http://support.avs4you.com/StartWith.aspx.
Answer: Hello John, unfortunately AVS software does not let you convert video directly from the Internet. You have to download it first.
Answer: Hello, thank you for your question. In order to edit sounds please use filters and audio effects of AVS Audio Editor. You can find the detail instructions here: http://onlinehelp.avs4you.com/AVS-Audio-Editor/Working/EffectsFilters/overview.aspx If you have any other questions please contact us in our Support System. Best regards.
Answer: Hello, please specify both your emails and we will try to find you in our Support System. Best regards.
Answer: Hello, Thank you for your question. Please find the instructions how to record audio in AVS Video Editor http://onlinehelp.avs4you.com/AVS-Video-Editor/Features/EditingVideos/Audio/RecordingVoice.aspx. Please let us know if we could be of any further assistance
Answer: Dear David, Thank you for your question! We'd recommend you to contact our Support Team to get the detailed information and resolve the issue: http://support.avs4you.com/Support.aspx Kind regards
Answer: Dear Kegang, Thank you for the message. AVS4YOU Software is licensed on a per computer basis. Here is the EULA: http://www.avs4you.com/license-agreement.aspx Best regards
AVS4YOU has a rating of 2.6 stars from 198 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AVS4YOU most frequently mention new computer, unlimited license and hard drive. AVS4YOU ranks 2nd among Audio Converter sites.
Dear Alan, thank you for your opinion!