Asus

Asus aftersale service is one of the worst in India for laptops as is the quality of laptops. I purchased asus zenbook 13 which is one of there premium laptops. The built quality is extremely bad and it started troubling from day 1. The display becomes non responsive again and again after charging. Also there are very severe hanging issues. So I approached service center. They told me to leave my laptop. I didn't get a reply from them even after one month of deposit. So I reproached them and they told me that parts will come from outside and will take more time. Overall experience was pathetic and I will no recommend it to anybody. Go for mac or Dell or HP. Never take asus. Hope you find it useful

I was told to send in my defective motherboard, they replied that it has physical damage the warranty didnt cover. The picture they sent showed damaged pins. I started a dispute over it and sent them a picture i took of the board in the box i sent them without damage. They claim that they cant prove that the board in my pic and the one they have are the same. I ask for everything back so i can simply return it, but when i recaived it, it was missing components and was in a different box. So now i cant return it. I called them and they replied "sorry but theres nothing we can do". They are thieves and liars

I needed a laptop fast. The store I went to was sold out of the HP I wanted to purchase so I ended up going with ASUS as I remembered a computer tech telling me ASUS was good, he said not ACER. But ASUS! It's been over 6 months I've been working with mine and I felt the need to post a review on how great my experience has been, way better than HP, for sure. Super satisfied and will definitely return to ASUS for future needs.

I have an Asus x541UA laptop. After an upgrade of windows 10 the touchpad stopped working. I informed Asus of this and their reply was to reset to factory settings, this I did which took me back to windows 8.1.
After again installing Win 10 the touchpad stopped working. When posting online I found that lots of people had the same issue which could not be resolved. I again informed Asus and their reply this time as the warranty had expired was to send it to them for repair at an Exorbitant price, this I declined. The drivers on their site do not work and it seems they do not seem want to produce a driver that will resolve this issue.
I am now in the process of finding a laptop from a good manufacturer and this on is going in the bin. My advice STAY AWAY FROM ASUS.
A shame sitejabber don't let you do a minue rating.

ASUS laptop broke, was still in warranty, I did absolutely nothing to damage the laptop, took great care of it was 100% down to the manufacturing.

My laptop broke only a few days before I was travelling to Peru and I needed my laptop, as I had read how slow the ASUS warranty was to repair I took it somewhere else in Newcastle first to see if they could fix it before I left. They told me it would be around £100 but they couldn't for 2 weeks so I sent it to ASUS as I still had a warranty.

I sent it off as it was part of the warranty. They then told me that they would charge me £250 to fix it, if wanted it sent back unrepaired they would charge me £50!
Terrible never again

One thing, yes its 16gb i7 etc but other thing the case, screen holders etc goes so quick out of order, i am very regret that i purchased this laptop
Can you imagine a new computer, after 3 4 month, you can not open or flip the screen because it stuck? Then you unintentioanly open and it breaks from where it holds the screen...

Ok i try to fint the translation, where it breaks

A movable joint or mechanism on which a door, gate, or lid swings as it opens and closes, or that connects linked objects, thats where it break and very unquality but such big Money before year ago...

Never again i buy your product

12 months ago I bought their ASUS TUF Gaming A15 laptop with 16 GB of RAM and a RTX 3050 graphics card, and after a year of use I can say that this is a truly excellent device. Let's start with its advantages:

- Firstly, the performance of this laptop allows you to play modern games at medium-high settings. Although this laptop is marketed as a gaming laptop, you need to keep in mind that it is quite budget-friendly in the gaming department and if you want to play 2024 games on ultra settings, you will have to shell out two to three times more money for the laptop.
- I do a lot of video editing, so it was important that the laptop was suitable for such tasks. In my experience, it is good enough for comfortable editing of FullHD videos. However, I have not tested it with 4K content.
- Battery life is about 3 hours, but by minimizing the screen brightness, the notebook can work for 5 hours on battery power

I will only mention one point as a disadvantage:

- Under high loads (for example, heavy gaming), the laptop gets very hot and the fan makes a hum. You can use it, but it definitely causes discomfort.

Overall, the laptop is very decent and so far copes with the tasks for which it was purchased. I don't regret my purchase, despite the shortcomings.

I have purchased the asus G72gx 17.3 screen, windows 7 64, with a nvidia 260m video card and 8gb memory.

The Good the price and performance for the price cannot be beat. I have owned it now for 2 years never having had any issue other that cracking a screen at work.
I regularly play games with it, everquest warcraft etc. and it handles them flawlessly.
As a laptop designed to be a desktop replacement it doesn the job and more.

The bad

Its heavy as ou would expect, and on occasion a wire to the screen comes loose although its an easy fix not requiring much more than trim to be popped off. Batterly life can be short if you are gaming but heck with me it stays plugged in.

In short if you want a gameing laptop for a good price and are willing to allow a few minor quirks, this is the laptop for you

Here I bought my first computer to college. More than 3 years it is working ok. I had only once fixed some details but the company made it for my guarantee.

Bought a new Asus laptop. Screen cracked simply by adjusting the screen to adjust glare and screen cracks. Normal useage this computer had to have been manufactured with a defect that manifested itself during the warranty period Asus refuses to honor their warranty by their own admission they said it was internal damage. IF I CAN SAVE ONE PERSON FROM THEIR POOR SERVICE BY AVOIDING PURCHASING THEIR PRODUCTS IN THE FIRST PLACE MY TIME HAS NOT BEEN WASTED