Asus is the best ever company I been their customer for more than 20 years. Quality of their products is incredible. And always helpful customer support!
Only 3 months old laptop.repeatedly stopped booting.it is a bad machine.requested for refund of this machine.see what happens
Shame on ASUS for capitulating to MS by insisting their new computer can only be initialized the first time by MS forcing the new computer user to HAVE TO USE/CREATE a MS mail box.
Seems there is no way [at the moment anyway] to circumvent this MS nonsense
R E A L L Y ASUS, as an organizational entity you should be ashamed of yourselves...
Asus is top company for the laptops! I have bought my first asus six years ago and my kids are still playing some games on it. I must say it is durable :D
I had an issue with 2 of my keys on my keyboard (having fallen off) and the ONLY option I was given was to mail in my laptop to be fixed. I advised chat rep (Akeem F) that I am not able to do that at this time because I take online classes and I use my laptop for work.
I find it COMPLETELY unacceptable that this is the ONLY option you have for customers.
I will NEVER shop with ASUS and people that rely on their computer will understand how inappropriate this is!
They could simply mail me another keyboard and it would be just fine. I will be sure to shop elsewhere due to the lack of concern and promptness of ASUS
Never used Asus notebooks tbh, but theit pc components are one of the best to me. And concerning the site - I do use it only to get drivers wherever I am ;)
I bought my Asus PC to surf the net, blog, watch movies and a bit more. I debated to give it a 2 vs 3 stars. Because, it's been months but now I'm finally used to it, even now I miss my HP... So it's not all that. I do recall, when I first got it, I had serious issues and had to take it back to Best Buy technical station to have it looked at. Turns out the PC was rather complicated when it comes to simple functions, if you ask me. And that Windows 10/Corona installed was nothing but a Corona nightmare, let's not even mention the webcam and how to cut it on... And the fogginess of the cam.
It's been a very uncomfortable journey with this Asus PC. I never dreamed I'd miss my HP as much as I have. I debated whether to buy this one or stick with the HP's. My first choice was the Apple but for the screen size I insisted on having, was too expensive for my budget. Thought I'd try a different brand. The next time I will buy another HP. Let's just say, when it comes to Asus, "Simplification n Ease"... Are definitely not the right passwords.
I got a tablet type laptop from them. It works reasonably well. It's a bit small and slow - more like a tablet with a keyboard. Build quality is ok but I wish I had got something faster. Oh well!
Friends of mine called me up and asked me to come over and take a look at their new laptops. Their son and daughter both bought laptops, one was an HP and the other was a Asus, The Asus was not working and when I talked with them they said that this is the second one. The first one was not working so they brought it back to Best Buy and they were given another one in replacement, they took that one back to the house and plugged it in and that one did not work either and I looked it over and the head crashed. Well, I went back with them to Best Buy and spoke with repair and they said it went bad because they did not use a surge protector, I said you must be kidding me, they said to use a different outlet, I said are you kidding me. I have never used a surge protector on my 2 laptops and 1 desktop and they are still running all these years. Well, you won't believe this but their were 2 other customers ahead of us and would you believe that they had the same Asus laptop and they had worse problems with it, 1 said he was watching a movie and it started to smoke and burned out. The other customer had the same problem as ours and they took them all back. We took an HP and for the others I don't know. I have encountered Asus computers some time ago and I didn't like them then. I have a Dell and an Acer Windows 8. Love them, and for my desktop still running. They don't make them like that any more. Well, all turned out well. Well, Bye Bye for now. Stuart S.
The pc parts made by Asus are just something. I had never changed any of the parts because of their wear or breakdown, just to update. Reliability and durability are just 10/10. I recommend!
Strix components - fun and graphic work, they make the experience a lot better. I`m using asus motherboards and graph cards at my every pc - and they are just the top performance.
I have purchase asus laptop, but laptop is defective, and company denay to change my laptop, its brand new laptop.
Solid and inexpensive products. Friendly customer care. I prefer to buy stuff manufactured by them over other suppliers - never had any problems with the warranty or product shipping.
They Bricked my laptop, they sent me a replacement(admission of liability), it died TOO.
CRAPPY PRODUCT/CRAPPIER CUSTOMER SERVICE.
Now they are trying to shift the blame to me and also SELL me a new laptop.
Incompetence and lying is institutional.
This review is for notebook site only, I have nothing against the ASUS PC components, primarily motherboards are very very on the edge.
ASUS's notebooks are abundant and model line ups seem to be limited by the letters of the alphabet. Thats probably the biggest grief I have with them, as well as several others:
1. Their model naming doesn't make sense
2. Their affinity to laptop multiplication is alike hoarding
3. Their specs and market-speak feature sections are written "under mandate" - seems like somebody got paid per word of non-sense
4. Their site is JavaScript heavy, and menus are hard to navigate when trying to look at computers one after another.
In the positives:
Their Republic Of Gamers laptops are on par with AlienWare, but typically more affordable. Design of the computers is actually very progressive, aside from Apple, I think those are the best looking laptops (HP Envy doesn't count - it's a ripped off Apple design)
But unfortunately ASUS computers are not very abundant in Canada, and it would definitely be a good idea for them to take after Dell and offer computers direct, customizable and shipping fast.
The battery drains so fast even if you don't use it. Asus should really work on their battery life. Total disappointment. Would not recommend at all.
Asus has very good parts for pc, they are excellent I recommend if you want your pc to be powerful and efficient
Never had any sort of problems with Asus.com. All the gaming technology you need. The tech is always on point
I am very much happy with my asus laptop. I prefer you choose this brand and will not be disappointed
Love my ROG laptop from Asus. Amazing quality for the money I paid. Recommend this brand to all of the people asking me for advice.
Answer: Never have I ever had a positive experience with Asus. Stay far away. DO NOT BUY
Answer: Asus is a legit Taiwanese company but their customer service is very bad
Answer: Though it is easy to connect to them they do next to nothing to help
Asus has a rating of 2.2 stars from 103 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Asus most frequently mention and customer service. Asus ranks 164th among Laptops sites.