Asurion has a rating of 4.7 stars from 11,762 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone and next day. Asurion ranks 2nd among Tech Support sites.
Filing the claim was simple and the issue was resolved the next day at my home. The technician was professional, friendly, and fixed it faster than I expected.
The representative was very polite and helpful, and she also handled my claim very well. She understood what my issue was and she also gave me the information I needed to go and get my phone fixed
Everything was super easy and convenient for me, i made a claim and my device was repaired the same day! They did a excellent job and i'm very pleased with the repairs..
All the employees on airport blvd are very nice and have great customer service care tell my favorite Selena I love her even tho she was off today
Good overall, but my phone still has issues!
Battery is holding a charge and the back of my screen never got fixed, and I thought it was to be fixed as well!
Have been in before as I have a knack for dropping my cell phone.
As always, I could not ask for more friendly employees, extremely helpful and my phone was fixed in less than the time frame given
What more could I ask for.
Very fast and easy process. This is the 3rd replacement phone for my son. He is on the water most his days and all phones have been lost at "sea". I was surprised with the price increase on a refurbished IPhone 13. Grateful for the replacement but shocked at the increase from $100 -$250.
Went to AT&T they were so helpful and so nice they helped me file my claim found a store to replace my screen that day went to You Break we fix there was friendly nice and polite and had my phone back in two and a half hours great job great experience thank you
Give my guy a raise he had great customer service and had my phone fixed in no time. Make sure he see this to everyone deserves to know when they do a good job
As everyone knows it's horrible to have your cell phone stolen. As bad as it is the agent at Asurion made replacing my wife's phone as painless as possible. We received a replacement phone the following day. Thank you As
My sensors on my phone stopped working. Took my phone to Youbreakifix(Asurion) just before closing. My phone was ready the next morning. Since I had insurance, the repair was totally free. Thanks Asurion!
I had an excellent experience with Asurion while filing an insurance claim for my iPad. The process was straightforward, fast, and hassle-free. The team communicated clearly at every step, and my issue was resolved much quicker than I anticipated. I truly appreciate the efficiency and professionalism—highly recommend their service!
I accidentally cracked my phone screen. Filing a claim online was very easy and straightforward. I opted for the 'come to you' option. Kevin, my remote tech, arrived promptly at my preferred time window. He repaired my phone in under an hour. He was very knowledgeable and polite. The 'come to you' option was extremely convenient for me. Overall, I had a great experience and I would recommend to anyone.
I would highly recommend Asurion coverage with your phone purchase. As the mom of two teenagers, having the coverage is great. We have had to file two claims in the past 3 months and both have been extremely easy. The claim process is simple and easy. The company they use to do the repairs in the Reno market, UbreakIfix, did a great job and made the whole process seamless.
My phone was broken and I was so annoyed. Everything was fixed fast and easy the technician was really professional and fast. This was a great experience.
I have been cautious with my phone until I accidentally dropped it. Asurion made it easy to get my screen fixed. They were super friendly and cordial. Thank you to Stefanie, the technician, for fixing my phone.
Super. UBreakiFix worked really good! Hopefully, Caesars corporate can keep they grubby hands off this location for a minute-hour. XO
The Tech. Came over to my house. Fixed the phone in 15 minutes! Scheduling was super easy through the AT&T app. No Added Costs.
This definitely adds value to paying for the insurance.
Went in and dropped my phone off to be fixed they gave me an approximate time. I went back in that amount of time and my phone was done. Had them put a screen protector on my phone as well. No bubbles or anything.
I dropped ny phone on a concrete slab and cracked my screen pretty bad. I was worried about the cost to fix it at a repair place when I remembered I had insurance on it. I filed a claim and it said they would come to me. I was surprised and they would come in just a few days. The technical called when they were 30 minutes out and then got my phone and brought it back after a short amount of time. They told me what all was replaced and to make sure everything was working correctly.
Answer: Asurion insurance is who: Cricket Wireless, Verizon, & most remaining cell phone companies are with now! Just be careful b/c they are IMO SCAMMERS that will get you at one time or another!
Answer: Well, when that happened to me they sent me their IMO SPYWARE phone by the next day. I think it was like twenty-five days for my phone! I hope you kept your charger, case, & took the cards out of your phone first!