AscendTechReviews 144

They have great customer service, and shipped the product very quickly, arrived packaged professionally, would gladly do business with them again!

Flawless transaction with Ascendtech through eBay+Paypal purchase for item #*******838. Board was a great price, arrived within the expected delivery time, and appeared to be in new condition as advertised.

I ordered three separate items from Ascendtech after another vendor had failed to ship two identical items in a timely manner. When I requested a refund from the slow vendor they responded by shipping the items anyway. When I contacted Ascendtech and advised them of the circumstances they pleasantly advised me they would stop shipment on the duplicate items and ship the remaining item. It arrived quickly and has my server functioning like new. I'll continue to buy from Ascendtech whenever they have in stock an item I'm in need of.

Well for buying a extremely a lot of items on ebay I would have to ascendtech was one of the most pleasnt and quick responces ever in any of my dealing with ebay, it was I would have to say the best transaction that I have ever had on ebay. I would what I like best bout it was, when I had a? And emailed and I got a response unlike I have ever had which a simple answer and fast it was great, would buy for them many times over! Well y'all have a great day

Pleasantly surprised with the PC Chips MoBo and how easy the setup was and it's operation, I also wasn't expecting the I/O back plate and Driver Disk which came with the purchase. Don't hesitate buying this Item from this Seller, it's working better than I expected, the Item was securely packaged and delivered in a timely manner, I will be looking at this Sellers web site for my future purchases and not be afraid to buy with confidence.

Ascendtech.us did a really great job of getting the part I needed delivered to me very quickly, the transaction process was smooth and worry free. When next I need a similar item I will going to them first. Their product worked as expected, they have a reasonable return policy and are one of the few to offer a warranty on a used product. Kudos everyone, keep up the great job!

Bought a motherboard and CPU from these Ascendtech.com.

According to the website, both were new, retail items, not listed as used or OEM.
When I got the order in, the motherboard was opened, nothing but the motherboard in the box, no driver CD, no manual, no cables or adapters, and it was in a Foxconn box without any description or part number about what was inside, not even a bar code from the manufacturer was present. (took pic's of this) I had ordered a new INTEL motherboard, they didn't send me one.
I checked the CPU, it was not new and was not retail, but OEM type which is packed in a simple plastic holder/case. According to their website it should have been new retail product, but instead was scratched and used, with dried, caked on dielectric grease stuck in the CPU still.
I called them up, talked to Steve. He quickly got defensive, started making all kinds of crazy stuff up about the brand and socketing and refused to accept that the website stated "Manufacturer: Intel"... and hung up on me when I refused to accept his bum rush lies. I don't take to getting bullied like that, I have been building computers on my own for 14 years.
I called right back, talked to supervisor "Val"... who actually admitted over the phone that they don't have the CPU in stock, or the Intel motherboard they accepted my money for, and he offered to send me a return label. These folks knew that they were sending me bogus parts before they even accepted my PayPal payment. Did further research on the company, turns out they have a habit of doing this if they can't bluff the consumer into keeping their junk.
Filed Dispute with Paypal. It took Paypal less than 24 hours to find in my favor. Now it's up to me to return this stuff at my expense to Ascendtech before I can get my money back ("stuff" I never ordered to begin with). They never filled my order, attempted to deceive me by sending me bogus, used parts, and now stick me with shipping charges to return the junk they sent me back to them. They defrauded me by advertising a new, name brand product, even to the point that they admitted they cannot send me the Intel Retail products that they advertise on their web site.
I have screen shots of their site saved just in case they try to deny my claims that show what I said is true. The behavior this company demonstrated is not uncommon. After I got their shipment 18 Oct, 2013, I did further research. They have multiple claims on this type of problem, charging consumers for one thing, sending them another, and if the consumer doesn't keep it, they make them pay shipping to return the product which the consumer never ordered, which is an injury to the consumer for the bad conduct of this company in Ohio.
Also reported this company to both Florida and Ohio AG. Reported on several consumer websites like fatwallet.com and consumeraffairs.com.

"I purchased a new motherboard that was used aqnd the company wanted me to pay to return a used motherboard that was suppost to be new and then if they issued a refund they were going to deduct the original shipping from that. Now I did fight this through PayPal but found out that I would still have to pay the return shipping so I just keep the board and took the loss, I will never buy from this company again and will warn all the people I can."

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The biggest Rip Off I have ever seen! Do not buy anything from them.
I made the mistake to purchase a computer from them. Apparently they have put the cheapest parts in it and of course a refurbished disk, even though I purchased new parts for everything. But that is nearly all. A few months after the purchase at ascendtech.us the big problems with this computer began. For 2 months I have been in hell because of this computer. I thought I can rely on this machine as I use it for work and time is more valuable to me than anything. I could simply not afford to waste any more time with it. Except for the refurbished disk they sold me, the power supply burned, then the power cable would not make good contact, the computer would start crashing for a reason nobody could find out. I had 7 different experts looking at it and I kept wasting my time and money to figure out what the problem is. When one of the experts opened the computer and checked all the parts it turned out that the processor was glued, no, no, no, it was cemented to the heatsink with some kind of strong material that the entire PC repair office gathered around to look at and said they have never seen anything like that. Even after using professional tools and special liquids nobody could remove that heavy material from processor. The result- I bought a completely new computer as the one from ascendtech.us is a TOTAL RIP OFF.
Please do not review if you are affiliated or have a conflict of interest with this website.

This company should be investigated. Stay away or at least look around for other reviews on different sites.

$220 monitor ordered online with no obvious mention that it was refurbished, and I am sure I looked for this info. Only worked for half a day and cannot be replaced since it was (surprise) the last unit. No other similar product and they agreed for a refund, but: I have to pay to ship the $20lbs back.

Since I argued that they should incur the cost of their mistake, I was told that they kindly waved the 20% restocking fee (for a dead product), and that they would put it back since I was (sic) childish and vindictive to think about filing complaints and posting reviews, although they are not affiliated with the BBB, which in itself says a lot. I now read that they also ship for free, but add this charge back if you return the equipment. In my case, I would lose $178 for nothing and they get the monitor back to rob someone else. Save yourself the stress and the hassle. Pay $20-$50 more and get something new from a reliable and honorable source that will arrive on time and work.