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Ohio
1 review
0 helpful votes
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Dispite a flaw I love it
February 13, 2021

Looks better than the image on the website and got it quickly. It does however have a scratch at the top I'm not too thrilled with.

Date of experience: February 12, 2021
GB
1 review
6 helpful votes
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Spam merchant
September 11, 2018

Made mistake of giving this company my email address. Now get 5 spam emails aday. Unsubscribe does not work and no response from my emailed request

Date of experience: September 11, 2018
Oklahoma
3 reviews
11 helpful votes
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I absolutely cannot say enough about the canvas artwork I received. After waiting over 4 months (yes, 4 months) with another online vendor, I jumped at the chance to try their services when Art.com initially introduced the option to create one-of-a-kind canvases from one's photos. First let me say, I placed my order on Monday evening. ALL 7 canvases were at my front door by Friday. A turnaround of approximately 4 (yes 4) DAYS! I was so relieved to actually receive the product I had paid for...

After the other recent experience, I must admit my expectations were not very high. Needless to say, Art.com blew those expectations out of the water and into the next county. The canvases were very well packed within a box almost created to be a custom fit, heavyweight, cardboard envelope. None had even a single corner that was dented. I could tell this was a company that valued it's customers & their products.

Lastly, the vibrancy and clarity of the canvases is beyond anything I would ever have expected from an online service taking everyday photos and transforming them into lasting quality memories captured on canvas. And I love the option of the frame edging as black. Compared to other ordered canvases with a mirror-edged finish, the black option gives the artwork a very distinctive look that only makes the canvas picture's color tones, gradients, and contrast pop. Too bad I couldn't post pictures here to show the packaging and product, but you can check out my review on Google for the photos!

Art.com has one VERY satisfied customer here! I will DEFINITELY be using this option in the future to create additional personalized canvas artwork. Highly recommended and Greatly appreciated. LR

Date of experience: October 27, 2016
Illinois
3 reviews
6 helpful votes
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Three Ansel Adams prints
November 7, 2017

Delivered way ahead of schedule... I was just a bit shocked at postage... but other than that is was a great buy.

Date of experience: November 5, 2017
Netherlands
1 review
1 helpful vote
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Construction
September 5, 2020

We must learn from other people so that we can no more and be strong let's do this now and we can no longer safer any more.

Date of experience: September 5, 2020
New Jersey
1 review
1 helpful vote
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Simply outstanding. Even better than I thought it would be and I knew it would be fantastic. Glad I got it!

Date of experience: July 2, 2020
California
2 reviews
12 helpful votes
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Great art
July 14, 2021

We have purchased many pieces of custom art from this company and they turn out quality artwork! Great customer service as well!

Date of experience: July 13, 2021
Illinois
45 reviews
109 helpful votes
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Incredible Sales and Beautiful Art pieces. I like the option to make your art canvas and that you can choose any border you want. :)

Date of experience: August 20, 2012
Florida
1 review
0 helpful votes
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Very pleased@
December 7, 2020

Great canvas print, vibrant color, good quality, reasonably priced and arrived early! Highly
Reccomend!

Date of experience: December 5, 2020
Washington
1 review
2 helpful votes
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Limbo
October 7, 2017

I ordered a canvas of a particular size to cover up a window in my RV. I didn't want to put up curtains and the picture would of been a good look. I received the order on time and was very excited about it cause it looked really good, perfect colors that match the decor. I hung up the picture but notice that it was too short for the window. I had measured the window several times cause I knew it would be hard to find something that long. I ordered a print that was advertised at 30"/40" what I got was 30"/36" the bottom of the window showed through, so I email Art.com to return the item. I thought it would be no problem and packaged it back up and hauled it to the car while I wait for the return label. Well. Milo from the service dept wanted me to take a picture of the picture before they accept the return, I was puzzled, and wrote back that I had already repackaged and the huge package is already in my car, I was not about to open it back up to snap a picture!(and what would be the reason for that?)
I told him that it's the same picture that they send and the reason is the measurements are wrong on their website. Long story short. I refuse to take a picture and wanted a free return label. They wanted me to jump through hoops and gave me the run around again after severalemails. I told Milo I wanted to speak to the manager and that I will file a complaint with Amazon.the last email I receive today was that he will refund half the money and the other half when they receive the return package. What a joke. All that back and forth, and I'm still waiting for the return label, cause I'm not about to pay for the shipping back.

Date of experience: October 6, 2017
Connecticut
5 reviews
17 helpful votes
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They consider my gift certificate as a discount. A gift certificate is a form of payment. Not a discount!
Do NOT USE THEM!

Date of experience: May 25, 2022
Michigan
3 reviews
4 helpful votes
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Ripped off!
November 6, 2020

Ordered 12 items. Returned 11. Refunded for 9. Paperwork to prove everything. Art.com wouldn't refund my money.

Date of experience: November 6, 2020

Overview

Art.com has a rating of 1.4 stars from 174 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Art.com most frequently mention customer service, delivery date and business days. Art.com ranks 830th among Home Decor sites.

service
51
value
47
shipping
45
returns
29
quality
40