They promised a nice dress they delivered! There are many stores on the internet that you cannot speak well about, except this one! Everything is perfect. Size, color, very fast delivery. No customer could ask for more. Thanks!
This page has sales of shoes that serve larger feet at good prices Most other retail sites only serve standard sizes. Always of excellent quality, although sometimes waiting for delivery may be slower than you would lik.
I received the wrong color of shoes that I ordered online here, your response could not have been better. Full refund, sent me a return label so there are no shipping charges in any way. They were very polite, knowledgeable, and helpful. Nothing to improve in this online boutique.
Good online store for all fashion needs, I love the outfit classifier and choose clothes for body shape. Beautiful clothes, fast delivery. Easy to use website, precious things maybe a little expensive but with excellent discounts.
Amazing clothing designs and flyers on the internet. Uncommon range that includes spectacular clothing. The staff are very knowledgeable about current fashion. Would you have another option to give it more than 5 stars?
Gorgeous quality product. This scarf is wonderful as it complements my spring outfits very well! Shipping was also extremely quick, which I did not expect. I will most definitely repurchase in the future!
This boutique has the most professional and fastest service of all time, customer service people must be promoted. Finally my order arrived, the dress is as I dreamed Thank you so much for everything.
I don't put so much hope on an average website, but this online boutique is great, I bought 2 shirts 1 dress and a pair of shorts and they gave me a small gift (earrings), also the clothes were well made!
This website has an excellent selection of clothing and the prices are much more competitive than any other website you have visited. Shipping was normal, no problems. I bought many clothes and they were all very well packed. Overall, a very positive shopping experience.
Simple online shopping with good size availability. Super fast delivery. My two teenage daughters are very happy with their new pants. I hope to see how they wash up, but I am pretty sure I will be a regular in the very near future.
Ordered cyber Monday Dec 2, as of January 12 only received 1 of 4 items and they quit responding to my emails! Also the one shirt I did receive looks so cheap! I could've bought something better at Walmart! It looks like it's made of felt! The pics they advertise look like the clothing is high end quality! Not at all! Don't bother with this company!
I think the review by Candace J isn't real. It's worded kind of weird which is a sure giveaway for me. Other red flags are no phone #, no email address, no physical address. Another is the long shipping time. These things spell "overseas" to me and most likely China. Everything I've ordered from China has been JUNK!
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
The written return policy does NOT state returns must be mailed to a Chinese factory, which means it is expensive, requires customs paperwork and cannot be tracked. I emailed the customer service. They did respond and said they were sorry for that oversight. But they obviously have no intention of providing a better way to return items. Bottom line I am out $60.00
Their clothes are junk. The fabrics are very thin and not stitched well... it's just cheap junk. The photos don't look anything like what you REALLY get and the sizing isn't even close to US sizes. Also failed to send all the stuff I ordered, so I don't know how I'll get refunded for that. The following is from their email trying to talk me out of a refund: "Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue. We would like to offer you 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth." How the heck do you alter knitted garments to make them bigger? So they are offering me a refund of just 15% of my original purchase. In my book that's stealing.
See my order below. If it looks too good to be true, it undoubtedly IS. I'll post refund results.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
The clothing looks nothing like the pictures and in fact are ugly. The terms of returns (i. E. Guangzhou, China) should have been disclosed prior to allowing a customer to finalize a sale. In order to avoid a return they offer a discount and threaten that other related return charges (including possible custom fees) will have to be born by the buyer. I received sizes not ordered. Very unhappy with overall experience. Buy at your own risk.
Zero Stars! Horrible. Received my sweater today. It doesn't look anything like the picture. Wrong color of green, different buttons, cheap ribbing. Buyer beware. It comes from China and you have to pay shipping to return the low quality cheap junk. Simply terrible! I don't mind paying the shipping if it is my error, but, when it is because the product was misrepresented, it makes me very unhappy! See for yourself.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
The sweater and top I ordered from this company looked nothing like the pictures and were made out of some cheap material! The sweater was particularly horrible and stiff! Just plain ugly. They replied that I would be responsible for all shipping back to China and any custom and other charges that occurred. They recommended a 15% refund to get alterations to the clothing rather than a refund BUT that doesn't fix cheap and ugly! My purchase will go in the trash because I don't even feel good about donating it anywhere! See photo!
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
So I spent 300 on 20 items, 2 items completely do not fit.$66.00 they cost me. Wanted to return them, however I would have to pay for shipping and custom fees, as their warehouse is in China. They offered 15% back, on items I will never be able to wear. So that was a 56.00 mistake I made. DO NOT ORDER unless you know your exact size. RETURNS are impossible.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.It will help if you can provide us your order number.
If you have questions about your order, please contact us by email at service@Anniecloth.com or by 24/7 chat online.
Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
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I ordered items 9/2019 for a trip in October. Items trickled in until January. This item had nonsensical writing-not what was advertised, so I attempted to return it. Was told it was past 30 days of purchase so no refunds or exchanges were possible...-and that took 4 emails over 4 weeks to get them to respond. DO NOT BUY! Bad sizing, delivery may or may not happen, and products are defective!
Sorry for all inconvenience.
Online purchase (except lingerie, swimwear, bags&accessories and final sale) made through anniecloth.com can be returned or exchanged within 15 days from the delivered date.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
After 2 months am still dealing with the purchase I made. Returns are slow almost impossible, No phone number publish, shipping is on you (from China) is costly. Clothing and material cheap. Too much of a hassle to deal with them not to mention 2 months of emails.
Overview
Anniecloth has a rating of 3.4 stars from 5,201 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Anniecloth most frequently mention online boutique, customer service and good quality. Anniecloth ranks 19th among Women's Clothing sites.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth