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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy to order. I hope the book is in good condition and comes in a timely manner.
I'll keep alibris web site for future book purchases. Thank you
Delighted to find this book! Easy to order and reasonable price.
Delighted to find this book! Easy to order and reasonable price.
Love doing business with Alibris. I have never had a problem with shipping, timeliness, or quality of purchase.
Looking forward to receiving my book. Checkout was a breeze. Thank you.
Love you guys! Everything I have ordered comes (eventually --- because of postal delays!). Everything has been in condition as described!
The amount of shopping required for a coupon is too high
The shipping rate charged for this order ($3.99 per book) does match Alibris's stated shipping rate of $3.99 for first book, $2.99 for each additional book. I hope and expect Alibris to refund the difference.
There should be a Google account link option.
Condition info should be more visible.
Coupons should be displayed prominently and available at all steps of searching, adding, and buying items.
Email lists should be opt-in, not opt-out.
I hope the quality of the books are as stated as far as their overall condition.
Quick easy. Found a book that Amazon does not have!
The shopping was quick and easy and the prices are affordable
I would like to know shipping cost when selecting books
I don Not want my name or email shown on any site but I agree to good recommendation
I think the website is easy to use... except when you want to continue shopping after brousing
Everything I've been looking for I've been able to find easily and for a great price!
Good pricing and selection but clunky electronic process via iPhone
Quick shipping with previous purchase! Came in great condition!
Very nice. Found on a search and like the alternative for buying books.
Very nice. Found on a search and like the alternative for buying books.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.