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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It was a bit confusing at first (being new to the site) but then it got easy and enjoyable looking for what I wanted to read. Thanks!
It was a bit confusing at first (being new to the site) but then it got easy and enjoyable looking for what I wanted to read. Thanks!
I always pay with paypal. However, today Alibris wouldn't accept my paypal payment, so I had to use a credit card.
The coupon that was supposed to work did not work.
Very easy to find what I was looking for and complete purchase
Very easy to find what I was looking for and complete purchase
Website simple and quick. Refreshing to access one with no lag time. Book and shipping price reasonable.
Just ordered for first time, so far it's been great.
I was purchasing a book that was in my cart and by the time I paid for it someone else purchased it. Once it is in a cart you should give someone more time before you release it for someone else to purchase.
This is my first stop for hard to find books! They've never let me down!
Quick and easy. Good communication before books delivery.
Always Quick and easy ordering. My only complaint would be that that you don't stock all the authors that I like or you only have a few of their books and not all that I would want so I usually have to go to Amazon to get them.
Good search engine - easy to get around- good pictures- good description
It would be better if the shipping fees were lower for books sold by the same seller—I imagine the shipping cost for them is lower as well since they only need to pay for it once for all the books.
It would be better if the shipping fees were lower for books sold by the same seller—I imagine the shipping cost for them is lower as well since they only need to pay for it once for all the books.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.