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AlibrisReviews 101,964

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
798
value
8,826
shipping
8,816
quality
8,810
This company responds to reviews on average within 1 day

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Idaho
1 review
0 helpful votes
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Best price I have found and was easy to check out item. Thank you

Date of experience: May 18, 2021
Texas
1 review
0 helpful votes
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Charged me in correctly, need to change billing info.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 18, 2021
California
1 review
0 helpful votes
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Would appreciate making it easier to return to 'the list' (by author) that I had generated without having to go all the way back to the beginning and re-inputting the author's name each time. I'd also like to see the shipping costs with each book price rather than waiting until the end.

Date of experience: May 18, 2021
Texas
1 review
1 helpful vote
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Even though 2 items were from the same seller shipping did not go down.

Date of experience: May 18, 2021
Ohio
1 review
0 helpful votes
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Always easy to buy books here
May 18, 2021

Always easy to buy books here. Nice, simple checkout experience.

Date of experience: May 18, 2021
Illinois
1 review
0 helpful votes
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Found a good seller at a good price and placed my order easily.

Date of experience: May 18, 2021
Texas
1 review
0 helpful votes
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I love your website and have used it to buy books for years. Anytime I can't find something anywhere else, I know I can always find it here!

Date of experience: May 18, 2021
Oregon
2 reviews
0 helpful votes
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Easy to find titles and order
May 18, 2021

Easy to find titles and order. However, when the blurb says free shipping and I get charged for it I am a little concerned.

Date of experience: May 18, 2021
Florida
1 review
0 helpful votes
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When I peruse a book the number of books I order increases and it is hard to 'update' the order to just one copy.

Date of experience: May 18, 2021
California
2 reviews
0 helpful votes
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So far I've ordered 4 books at 4 different times. Totally satisfied with my purchases and my books arrived in an acceptable amount of time.

Date of experience: May 18, 2021
Illinois
1 review
0 helpful votes
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Easy, fast, like that they have recommended copies

Date of experience: May 18, 2021
California
1 review
0 helpful votes
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It feels like humans made this website -- there is a user-friendly, personal quality to it.

Date of experience: May 18, 2021
Georgia
1 review
0 helpful votes
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LOVE LOVE THIS STORE
May 18, 2021

LOVE LOVE THIS STORE. I always find books i can give to people and read for myself and don't break the bank.

Date of experience: May 18, 2021
Oregon
1 review
0 helpful votes
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Books arrive to destination within a reasonable time frame in good condition

Date of experience: May 18, 2021
South Carolina
1 review
0 helpful votes
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Having to order the item that I should have been sent in the first place.

Date of experience: May 18, 2021
Texas
1 review
0 helpful votes
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You may find my detailed feedback in my communications with "Client Services."

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 18, 2021
North Carolina
1 review
0 helpful votes
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Shipping prices are high would be nice if you had ways to lower or combine shipping for lower cost

Date of experience: May 18, 2021
New Mexico
1 review
0 helpful votes
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I would like there to be a way to combine orders from the same vendor so that the shipping is only charged once

Date of experience: May 18, 2021
Virginia
1 review
0 helpful votes
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I had items in the checkout from a previous search as a guest, once I changed my password and logged in they disappeared. I might have wanted these items, but have no recollection of my choices.

Date of experience: May 18, 2021
Maryland
1 review
0 helpful votes
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The seller misquoted shipping charges for standard shipping.

Date of experience: May 18, 2021