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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Charged me in correctly, need to change billing info.
Would appreciate making it easier to return to 'the list' (by author) that I had generated without having to go all the way back to the beginning and re-inputting the author's name each time. I'd also like to see the shipping costs with each book price rather than waiting until the end.
Always easy to buy books here. Nice, simple checkout experience.
Found a good seller at a good price and placed my order easily.
Easy to find titles and order. However, when the blurb says free shipping and I get charged for it I am a little concerned.
So far I've ordered 4 books at 4 different times. Totally satisfied with my purchases and my books arrived in an acceptable amount of time.
It feels like humans made this website -- there is a user-friendly, personal quality to it.
LOVE LOVE THIS STORE. I always find books i can give to people and read for myself and don't break the bank.
You may find my detailed feedback in my communications with "Client Services."
I had items in the checkout from a previous search as a guest, once I changed my password and logged in they disappeared. I might have wanted these items, but have no recollection of my choices.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.