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AlibrisReviews 101,962

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
797
value
8,824
shipping
8,814
quality
8,808
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Overall good experience, could be more mobile friendly.

Date of experience: May 19, 2021
California
1 review
0 helpful votes
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Good, well-organized, new and used, and shows individual seller ratings.

Date of experience: May 19, 2021
District of Columbia
1 review
0 helpful votes
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I always find what I am looking for, and the prices are great.

Date of experience: May 19, 2021
Australia
1 review
0 helpful votes
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It was quick and easy to find what l wanted. I like the change of currency button very helpful

Date of experience: May 19, 2021
Massachusetts
1 review
0 helpful votes
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Excellent service, quick response, and received in a timely manner

Date of experience: May 19, 2021
Texas
1 review
0 helpful votes
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Every time I want a book you seem to have it, thanks.

Date of experience: May 18, 2021
California
4 reviews
1 helpful vote
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Its mostly excellent, but it hurts to pay so much for shipping. Ouch!

Date of experience: May 18, 2021
Canada
1 review
0 helpful votes
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Customer Service is good
May 19, 2021

Customer Service is good. Prices are pretty reasonable.

Date of experience: May 18, 2021
Florida
2 reviews
0 helpful votes
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It is great, other than the problems that arise when ordering items from the UK. Some never ever arrive, and I don't get word for months on what is going on with the order.

Date of experience: May 18, 2021
Alaska
1 review
0 helpful votes
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Very quick, easy, and my item was in stock when Amazon did not

Date of experience: May 18, 2021
Tennessee
1 review
0 helpful votes
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I love it
May 19, 2021

I love it. Will def order more book in the future!

Date of experience: May 18, 2021
Nebraska
1 review
0 helpful votes
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Overall I appreciate your service. Is there a way to try to buy books from a single supplier to try to combine and reduce shipping charges as well as receive everything in a single shipment?

Date of experience: May 18, 2021
Texas
1 review
0 helpful votes
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Easy to navigate and pay
May 19, 2021

Easy to navigate and pay. I was offered things, but they were not pushed on me.

Date of experience: May 18, 2021
Utah
2 reviews
1 helpful vote
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Wouldn't let me type Utah, had to be UT only.
Otherwise good but deferring evaluation until I receive
Product in mail.

Date of experience: May 18, 2021
New Jersey
1 review
0 helpful votes
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Website is easy to use and orders arrive promptly... price competitive

Date of experience: May 18, 2021
Virginia
1 review
0 helpful votes
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Easy to find and buy the book I was looking for. Very pleased with the price discount on the book and inexpensive shipping option. Thank you!

Date of experience: May 18, 2021
Virginia
2 reviews
0 helpful votes
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Easily found the title I was looking for, and was able to find a copy at a very good price.

Date of experience: May 18, 2021
Australia
2 reviews
0 helpful votes
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I am reordering this book because the last order got lost in the mail. Your offer today was to have $20 off but I could not work out how to access it. I wouldn't mind so much except that this second order is more expensive than my first! Jenny Kaye

Date of experience: May 18, 2021
Washington
1 review
0 helpful votes
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Good overall
May 18, 2021

Good overall. I was confused my May promo code promotion. $20 off was a bit misleading to show at the top if it aligned only with the higher dollar purchase.

Date of experience: May 18, 2021
Idaho
1 review
0 helpful votes
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Best price I have found and was easy to check out item. Thank you

Date of experience: May 18, 2021