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AlibrisReviews 101,829

4.7

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
794
value
8,765
shipping
8,755
quality
8,749
This company responds to reviews on average within 1 day
Colorado
1 review
0 helpful votes
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I really enjoy the deals from this site, but I wish they didn't request info for email as frequently, I don't like spam mail.

Date of experience: May 27, 2021
Canada
1 review
0 helpful votes
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It is difficult to find proper info about shipping costs.

Date of experience: May 27, 2021
California
1 review
0 helpful votes
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Alibris is my go to place for all the books. And it has been that for last 5 plus years.

Date of experience: May 27, 2021
New Mexico
2 reviews
0 helpful votes
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Very user friendly site
May 27, 2021

Very user friendly site. Very good savings on desired products!

Date of experience: May 27, 2021
California
1 review
0 helpful votes
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Hoping it arrives in a timely manner and in good shape.

Date of experience: May 27, 2021
West Virginia
1 review
0 helpful votes
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I entered the code "THANKS" to my order but did not receive the $5 discount, after signing up at your site. I placed the order *******-1, but you owe me $5, not to mention the time and trouble I went through.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 27, 2021
California
1 review
0 helpful votes
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The items I wanted at good prices and not too much for shipping.

Date of experience: May 27, 2021
California
1 review
0 helpful votes
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The total price comes up as two different figures as a result of the shipping address (Australia as opposed to US) - one is $19.55 and the other more (I have lost the screen on which it was written). It would be easier for the shopper to have a consistent price - once Australian delivery address has been written in, not to default back to the assumption that it is US.

Date of experience: May 27, 2021
North Dakota
3 reviews
0 helpful votes
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I think the shipping is too high. You can get the book cheaper than the shipping. Even though USPS does charge more it still doesn't come to $3.99 each and I think when one purchases from the same dealer, you should get them for a cheaper rate.

Date of experience: May 27, 2021
North Dakota
1 review
0 helpful votes
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Easy to search and like the different options: used, new, hardcover, soft, etc.

Date of experience: May 27, 2021
Michigan
1 review
0 helpful votes
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I would rate it 4 stars
May 27, 2021

I would rate it 4 stars. It has great rates and many of the same item to compare. But I don't like that the shipping is separate from the cost. I'd rather have the total cost already calculated to filter the search list from least expensive to most. But I can easily click the item details and look each item over quickly.

Date of experience: May 27, 2021
Colorado
2 reviews
0 helpful votes
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Found what I wanted, ordered, paid, and received a fair shipping price and delivery date.

Date of experience: May 27, 2021
New York
1 review
0 helpful votes
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I was able to find the books that I wanted at a very good price

Date of experience: May 27, 2021
Louisiana
1 review
0 helpful votes
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Would have liked to have had a 'gift' option so that receiver did not get a copy of the receipt.

Date of experience: May 27, 2021
Michigan
1 review
0 helpful votes
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Easy and simple
May 27, 2021

Easy and simple - I can find what I'm looking for at great prices.

Date of experience: May 27, 2021
Canada
2 reviews
0 helpful votes
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Easy enough
May 27, 2021

Easy enough. But shipping is far too expensive. See thrift books.

Date of experience: May 27, 2021
Washington
1 review
0 helpful votes
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It was real easy to order this item. Only took a few minutes. Thank you. Will recommend to others.

Date of experience: May 27, 2021
New York
1 review
0 helpful votes
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Perhaps I'm spoiled by Amazon, but your policy of dropping items from my basket after 12 hrs is irritating, and when changes occur to my basket the change isn't identified beyond "A change occurred..." - would be nice to know what had been removed.
But thank you for your service.

Date of experience: May 26, 2021
Virginia
1 review
0 helpful votes
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It was good
May 27, 2021

It was good. The experience would be even better... if the S&H did not cost MORE than some of the books ordered.

Date of experience: May 26, 2021
California
1 review
0 helpful votes
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This website had everything at amazing prices and it was easy to find the books I wanted :)

Date of experience: May 26, 2021