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AlibrisReviews 101,837

4.7

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
794
value
8,769
shipping
8,759
quality
8,753
This company responds to reviews on average within 1 day
Ohio
1 review
0 helpful votes
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Found my book very quickly!
July 9, 2021

Found my book very quickly! We will see how fast it ships!

Date of experience: July 9, 2021
Texas
1 review
0 helpful votes
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Good, although some of my books that I have ordered have come slightly damaged, but overall I am very satisfied!

Date of experience: July 9, 2021
Washington
1 review
0 helpful votes
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How long book takes to shop would be valuable information.

Date of experience: July 9, 2021
Illinois
1 review
0 helpful votes
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Everything went smooth and checkout was excellent.

Date of experience: July 9, 2021
New York
1 review
0 helpful votes
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Found what I wanted in minutes; great price, ordered and shipped

Date of experience: July 9, 2021
New Hampshire
1 review
0 helpful votes
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Have had to repeatedly enter my order all day. The cart kept dumping my list before I could get it checked out.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 9, 2021
Kentucky
1 review
0 helpful votes
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I emailed the dealer of book to make sure has CD. Using their supplied ISBN, I found several more books than when using a search with the name (which added edition numbers to an unnumbered edition request). But the Dealer, More Than Words, quickly responded to my email request and did have what I needed.

Date of experience: July 9, 2021
Arizona
1 review
0 helpful votes
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Alibris is the best place for me to find the books I love.

Date of experience: July 9, 2021
Virginia
1 review
0 helpful votes
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The price was very good and check out was easy. I will use them again.

Date of experience: July 9, 2021
Alabama
1 review
0 helpful votes
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I love being able to filter by edition, pub date, price, etc...
One thing I was longing for was the ability to find a book from a particular seller, so as to consolidate shipments - though I did not find an easy way to do that on my own, I was pleasantly surprised that the cart did that for me in suggesting a way to save and offering the option to check out with my current cart or with the "optomized" cart - great feature! Thank you!

Date of experience: July 9, 2021
France
1 review
0 helpful votes
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This was a quick and easy shopping experience to help me with a used book purchase.

Date of experience: July 9, 2021
France
2 reviews
0 helpful votes
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Found what I was looking for, quickly, without any irrelevant items in the list.

Date of experience: July 9, 2021
Texas
1 review
0 helpful votes
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I had trouble last year I ordered books and never received them.

Date of experience: July 9, 2021
Ohio
1 review
0 helpful votes
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Super fast and easy to find what I wanted. Great price, too!

Date of experience: July 8, 2021
North Dakota
1 review
0 helpful votes
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These are the two books I have been looking for. Please send them asap although I did not state express shipping. I am very ill and need a good read while I am able.

Date of experience: July 8, 2021
Florida
2 reviews
0 helpful votes
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Just ordered
July 9, 2021

Just ordered. Pleased so far. Will see when received. Thanks!

Date of experience: July 8, 2021
Texas
1 review
0 helpful votes
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It Was Great!
July 9, 2021

It Was Great! Easy And Fast! WOW! And You Had Just What I Needed. It Was If The Holy Spirt Himself Leading Me. So Far So Good! Just Waiting On Merchandise To Be Shipped.

Date of experience: July 8, 2021
Georgia
2 reviews
0 helpful votes
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I love the ranges in price; they are very realistic for my budget. There was also a very fast, convenient checkout system, and my order was reviewed carefully before I was charged.

Date of experience: July 8, 2021
Tennessee
1 review
0 helpful votes
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Your shipping and tax is more than any other book store or website I've bought from.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 8, 2021
California
1 review
0 helpful votes
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I do like Alibris greatly
July 8, 2021

I do like Alibris greatly. My new alternative to the Tech Behemoths. My main area I would like to see Alibris improve upon is on having better descriptions (and possibly pics of the products) of each items. When I say pics, I mean pictures of the specific items I am purchasing, not just a generic picture of the Book. But I will be a returning customer.

Date of experience: July 8, 2021