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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Information on product, price and condition are clear. The website is easy to navigate
Found all three books I wanted at a great price! Thank you!
Easy to find the product, convenient format to buy.
Easy site to navigate. Easy to use and understand. Had the book that I wanted.
HAD PLANNED TO ORDER MORE BOOKS BUT THE SHIPPING AND HANDLING WAS TOO HIGH. YOU SHOULD GIVE DISCOUNTS TO CHURCH BOOK CLUBS AND HONOR TAX EXEMPT. I DID NOT SEE THIS ON YOUR SITE.
I can count on Alibris for supply of whatever obscure or common title I'm looking for!
Got great info on movie selection with movie stars involved.
I would like to see more books that i am interested in that have free shipping.
If you had free shipping on all books i would have ordered 4 or 5 more books today.
I do understand though, that many of the books are sent fro different locations and different addresses. So that may not be possible at this time.
Having saaid that i would prefer a free shipping policy on all books.
Thank You
Great prices, but the shipping is ridiculously high. Not happy about that.
Very easy to use. Had some minor confusion on changing my shipping and billing address. All is fine now.
I have never been disappointed and I love the selections and fast service.
I was unable to find this DVD anywhere. Great price!
Easy to search and to sort for the specific edition or publishing year that I want.
Found the item I was looking for at a great price.
Very easy to find what I'm looking for, and I'm stoked that your store offers items that are banned elsewhere.
I had trouble logging in because my email has changed. But I've dealt with Alibris before and always received my books exactly as I expected. Thank you!
Just ordered a 16 volume book collection. Ordering went smoothly. Will give a report once it has arrived.
Fast and easy, but should have been able find out earlier in the process that I would be able to use PayPal.
The shipping is what is rough. You offer free shipping on certain items but you don't know if you get that shipping until your final checkout. You offer a savings optimizer, but when I click on it it, that's not what ends up in my cart. Basically, I have no idea how much I will pay until the final shipping page. And then it's very time consuming to go back and try to find cheaper shipping items, but again, I have no idea how much I will pay in shipping until the very final "click to order" page. It's quite frustrating. I even reached out to customer service about the shipping and optimizer frustrations and even the response was confusing with a lot of information that had nothing to do with my questions.
It was quick and easy. I found exactly what I was looking for.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members