Alibris UK

Always reliable.
Can usually find what I am looking for. Reasonable prices.

Very impressed that Alibris returned with a book I had been searching for years ago; Thank you so much; it's a rare find and delighted to bits to have it.

Easy to navigate: I had to change my bank details to make it work.

You rejected my card twice so my bank put a block on it and I had to spend an hour sorting it. Why?

Credit/debit card handling is inflexible and error reporting is limited when a card cannot be processed.
Use of dark patterns means that I got signed up for the newsletter because I forgot to explicitly uncheck the box for signing up.

I have had a lot of trouble with this purchase. I've spent over three hours on it, with MUCH AGGRO! Your payment screen would not accept my "Card Details". Eventually, I discovered that my own bank had blocked use of my debit card on the grounds that there was something insecure about your bank account, which I believe to be stupid, and I told them so. This problem would have been averted if the wording on your payment screen to cover this kind of event were to be changed to something like "Your bank is refusing payment". This would be true. To say that my card details were not acceptable is completely misleading, as the details that I put in were entirely correct. So I was led to believe that I was making a mistake in putting these details in, which in reality was not the case. As things were, I wrote to your Helpline, but received a completely irrelevant response, and when I wrote again, I received no reply. I also wrote to the Seller, and THEY did not reply either. So, altogether, I have felt very hot under the collar. I think that I have now just about managed to buy this book. So here's hoping that I'm right.

Yours Sincerely, Andrew White

I learnt during this purchase process that Alibris add $7 to the seller's price (in this case $13) as a charge for the shipping method used. I consider this to be deceitful to both seller and buyer. By all means charge for your administration, but it is part of the shipping cost, not the product.

Easy to access & order - have needed to chase up a couple of suppliers in the past but always received ny order in good shape

The alibris shopping experience is always very good. However, there seem to be occasional delivery problems caused by the fact that the UK is no longer in the EU.
My last order from the UK in 2024 did not arrive.

Easy website to navigate.thank you. The book was written by my late cousin and I wished to get a copy for a lady who cared for him in his late life.

You have books I cannot find elsewhere. I am so pleased I shall be sharing your website with family and friends who, like me, love to read.

Found the books i wanted. Hurray. Glad to be told I didn't have an account rather than be left in the dark. Have now registered.

I am very pleased with the reasonable price charged for the item, and the reasonable postage cost. Thank you.

Today I bought a book for €12,18 + postage. AS I was shopping, I noticed a banner saying "Enter your e-mail address get £3 off your purchase". However, when I did it, I received a voucher/code for £3 off purchases of £30 or more. I am a little annoyed (which I was not before!) and think that the banner was misleading!

Maybe computer system changed since I last ordered, but I had great difficulty logging in, with my password not accepted.

Easy to use website: easy search, great range of books and suppliers, good prices.

The site is very user friendly. I am also able to find books that I can't find anywhere else.