Alibaba

The machine we ordered came damaged, we did everything we would have if dealing with a US company, taking pics and videos,etc but Alibaba keeps stringing us out with further documentation now we are close to 3 months out with no resolution, a broken crappy machine taking up space in our warehouse. This is the 1st and last order our firm with do with Alibaba. I'm learning what I should have known - there is a reason they are cheap. I would advise staying away from Alibaba.

Perfect work, friendly staff, quick response to the inquiries. This is first time to order pouches and i do not know the exact sizes but the customer service was so patient with me and was helpful understanding my need. Thank you.

With being new I had many apprehensions about ordering. How the process has been simple and better than expected. I kick myself for not doing this earlier. I even received a call to remind me to check my resale information. They were not asking for my personal information just a reminder to go to the site and review. Excellent customer service and easy to work with companies. I have made a few orders from different companies and look forward to reordering and finding new possibilities.

I live in France. I am happy to have worked with Estella. She is competent, fair, professional, efficient, respectful and trustworthy.
I was very afraid of ordering from China and having a problem with transport. Estella convinced me and I don't regret it.
She took care of everything, including customs clearance in France and payment of all taxes (and even payment of French VAT).
I had no problems, no steps to take, everything went smoothly.
When I order from China again, Estella will always be my freight order, as I now have great confidence in her based on my experience.
Thank you for your attentiveness, your help and your availability. You are a fair person and I would recommend you to anyone I know. See you soon

Alibaba, from my point of view, is the best platform in this world which is helping users to start an e-commerce business. The system of payment is really safe, and in case of issues, you'll get the best assistance and your case will be resolve in the good way. I have already recommended this website in my country to more than 1000 people. Alibaba is my best and only platform I'm using for my own business. I met good persons with whom I'm collaborating for more than 5 yeas now

Ordered a replacement cell phone screen. Was sent a broken screen. The packaging was terrible. I had to pay for return shipping. Seller said he didn't get it back, and after 6 months "dispute process" they gave the seller the money.

I had pictures, proof, everything. Doesn't matter. They're there to rip you off.

Alibaba is truly an innovative marketplace that has revolutionized e-commerce on a global scale. With its wide range of products, seamless shopping experience, and reliable sellers, Alibaba has set a high standard for online shopping platforms. It continues to connect businesses and consumers in a way that is both efficient and convenient. Cheers to Alibaba for creating a marketplace that is both impactful and inspiring.

I gave 5 stars in the delivery very quickly. It took 7 days to send, including the whole trip until I arrived at the house where I was at the doorstep in Thailand.
The service answers very well. I ordered from Thailand When talking in English I use google translate. Can communicate with each other

There will probably be a chance to buy products from Alibaba again, because it includes tax and shipping costs and is cheaper than buying from other dollars.

I ordered from Thailand

I have invested in electronics for many years, trying all the portals, eBay, bang good, aliexpress and so on... Using Alibaba is the perfect solution for me (and the seller), here you get full security on your investment and you can relax and know that things will work. My recommendation to you as a customer is to take your time and read about the company, check that they use the "Trade Assurance" here on Alibaba, if possible use the company chat, mail, phone to talk to them before putting your orders, I have learned that they often have a wast knowledge about there products and in the field they are working. I have more than once ended up getting better deals than my own planning would have given me.

This website is as today with more than 2 million daily user, for any commercial trades you are able to source from alibaba. Usually their sales representative are responsive to any questions. I would say they are also easy to communicate with. I would recommend this because of its reliable, fast service and variety of products.