Overview
Adore Me has a rating of 3.5 stars from 13,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Adore Me most frequently mention great quality, fast delivery and timely manner. Adore Me ranks 1st among Lingerie sites.
Liked some of the outfits sent others back. Some were duplicates
I received my order after a slight delay and had misunderstood how one of the sale items and customer service was very helpful in resolving my issue right away. I love the products and appreciate that they were so quick to help me.
Don't buy from here. They charged me for a VIP I never signed up for. They also tried to charge me for item they didn't have in stock then gave me "store" credit. When I reached out to them and they told me I had contacted the wrong department. In a good business they would have forwarded my email to the correct department. When I emailed the right department they didn't contact me until I disputed the transaction with my bank. I ordered in July and contacted them with my issues in August. Then Sept 1st all the sudden I'm getting texts that I'm a VIP and next thing I know I see $40 charges to my card. POS company. DO NOT BUY FROM THEM!
Love the way it fit me they are really true to size love it
Great quality of products - I mostly get bras and underwear from them. They always come on time or sooner than expected! Highly recommend you shop at Adore Me for your lingerie needs.
When I ordered the wrong size it was 100% pain free to exchange my items.
Great stuff! Love everything I ordered. Size was perfect and the quality as well
Excellent quality products, fit well. Fast shipping
Good, I didnt have any problem. The quality of the products is just amazing. Love it!
I've lost count to how many orders I have made from Adore Me, but have been FULLY SATISFIED with each and every one of them!
I like the experience and the product! Good job:)
That's all I have to say.
Experience was good shipping was a little longer than I thought it would be
Happy with the product. Unhappy that I got signed up for a subscription that I didn't want. It took a long time on the website to find how to cancel it. Be careful when checking out..
Hi Ryan,
We are very sorry for any confusion the VIP membership may have caused.
We do describe this program during checkout, with email correspondence after your first purchase and at the beginning of each month.
This ensures you have all the necessary information to fully understand the VIP program. The details can also be found below at 'how it works': http://www.adoreme.com/how_it_works If you do not skip or make a purchase between the 1st and the 5th, you will see a **$39.95** refundable store credit charge on your card.
This store credit is available for your use at any time. Moreover, you have no obligation to make a purchase every month.
Also, please note that VIP members have the option to process a refund directly from their account if they forgot to skip or shop, by going directly to this [link](https://www.adoreme.com/customer/account/) and selecting the "Request a refund" option.
Please let us know if there is anything further we may do to help. Our customer service is available to answer any questions you may have.
Best regards,
Adore Me
help@adoreme.com
When I ordered the products I thought they would be in time for new years. They were not.
Hi,
Thank you for reviewing us!
We are very sorry that your order took longer than expected to be delivered. We do understand your inconvenience and we apologize for this issue.
Please note that we provide 1-2 business days of processing time and 5-7 business days of delivery for FREE Standard Shipping orders.
To have your orders expedited, you can select the faster options at checkout.
Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.
Kind regards,
Adore Me
help@adoreme.com
One of the three bras I ordered fit properly even though they are all the same size. The other two bras don't fit and dig in on the side. The designs are beautiful and the matching sets are great. I just wish they were more comfortable/fit better.
I really love all three set I ordered. I love how sexy they look
I wore the bra and panties set to surprise my husband with date night. He was pleased
Fast service, quality seems ok, would possibly buy again.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com
www.adoreme.com
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- New York, NY, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reviewing us! We are very sorry that you felt this way about the VIP membership program. We do describe this program during checkout, with email correspondence after your first purchase and at the beginning of each month. I see you were assisted about this, via email.
Also, please note that VIP members have the option to process a refund directly from their account if they forgot to skip or shop, by going directly to this [link](https://www.adoreme.com/customer/account/) and selecting the "Request a refund" option. Please let us know if there is anything further we may do to help. Our customer service is available to answer any questions you may have.