APPRECIATE CONCIERGE PROGRAM TO HELP WITH ANY PROBLEMS OR QUESTIONS. DELIVERY OF SONY LENS WAS QUICK AND WAS KEPT UPDATED WITH STATUS OF DELIVERY
Amazing, makes us sometime feel that we are not living in the world of impermanence
I had a very good experience with these guys. Thanks
I was amazed by the work of their customer service. Well done!
My family bought camera here. Good service, quick delivery. Now we have great photos!
Thank you SO much for leaving your great feedback, Migdalia! We always appreciate when our happy Adorama customers can spare the time to let us know that we got it 100% right. BTW if you ever need advice or after-sales support with any order from Adorama Camera, you are always most welcome to email me directly: Helen@adorama.com
Lo positivo. El envío fue rápido y me sentí podía confiar en ellos a pesar de ser mi primera compra en Adorama. Cada cierto tiempo recibía un correo dándome información de mi paquete. El producto llego el día indicado. Aun estoy en proceso de prueba del monitor BenQ PD2700Q 27" por lo que no puedo dar una critica al respecto, pero las primeras evaluaciones me han dejado bastante satisfecho, tiene muy buena calidad de imagen y cumple todos los requisitos que deseaba para un monitor (en especial el precio). Los 10 bit me servirá para una mejor visualización a la hora de la edición de videos y fotografía.
Lo negativo. Y solo por esto no le doy 5 estrellas. Debido a lo frágil que puede ser un monitor considero q debería estar mejor empaquetado. Por lo menos ponerlo dentro de una segunda caja porque vamos a estar claro, los servicios de envíos no son precisamente cuidadosos con los paquetes. En el momento de la entrega en señor de UPS lanzo la caja hasta mis pies antes de avisarle que tuviera cuidado, estos detalles pudieran ocasionar danos serios a los equipos.
Answer: Hi Laurie It sounds as though Polly was not able to open the file and may not even have realised you sent it. Can I ask you to send the pictures directly to me - I have a capacity for receiving larger files - also your order number. And I will look after you from here. Please accept my apologies for the inconvenience and disappointment caused and I look forward to hearing from you. Best wishes Helen Oster Adorama Camera Customer Service Ambassador Helen@adorama.com
Answer: Please can you email me with your order number so I can help? Helen@adorama.com
Answer: Never deal with them, slow and shady. Price may be changed instantly
Answer: You can`t be even sure that it is in stock. They attract traffic with low prices. I was recently put on hold for a sweet deal on cinema camera (that is why I am here) and finally they cancelled my order. Price was too good to be true.
Answer: Dear Laurie I have not received any emails at all from you - I have checked my spam and my trash. Please send ONLY your order number to me: Helen@adorama.com. Do not attach or include pictures. Helen Oster Adorama Camera Helen@adorama.com
Answer: I was sorry to see this and would like to help, but am unable to ID your order without more information. Can you please email me with your order number: Helen@adorama.com. Helen Oster Adorama Camera
Answer: I'm sorry, but any returns need to be discussed directly with the manufacturer, as per our website: http://www.adorama.com/help/returnPolicy "Following items cannot be returned once opened Software, Film, Paper, DVDs, Bulbs, flash tubes, Batteries, Ink cartridges, Notebooks, Netbooks, Tablets, iPads and Computers". If you have any additional queries you are most welcome to email me directly: Helen@adorama.com
Adorama has a rating of 2.8 stars from 481 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Adorama most frequently mention customer service, business days and credit card. Adorama ranks 8th among Photography Equipment sites.
We really appreciate that you took the time to post here on SiteJabber, Brian, and I already copied your kind comments to our Customer Service Manager to share with all of his team. For sure it will make everyone happy!
I wanted to take the opportunity to let you know that if you ever need additional advice or support with any order from Adorama Camera, you are most welcome to drop me an email: Helen@adorama.com
Thanks again for the great feedback.
Helen Oster
Adorama Camera Customer Service Ambassador
Helen@adorama.com