99designsReviews 412

They recommend you the "guaranteed" add-on which apparently gets you more designers, but it only gets you more slackers which want a lottery ticket for the prize without putting in any effort.

You're way better off to look for a local designer and work with them on a design. It will cost you even less and you'll end with what you want and not the $#*! those so-called designers on that page will produce in their 5 minutes of contribution.

You have no control over their "designers" efforts and can't do anything about it. Not a place to look for quality.

You'll end up with $#*!.

The entire experience was easy to manage, professionally run and, in the end, completely successful. I couldn't be happier. I'll certainly do this again and will recommend this site to friends and colleagues looking for an affordable design or logo treatment.

I am seeing some really negative reviews here and I can only think that someone has a personal grievance or maybe the person just couldn't figure out how to do it properly. Our design requirements were well thought out and refined before I posted the request. I've only had one experience but I believe that's the key to a successful outcome. Also, I opted for the guaranteed payment which, I can only guess, appealed to the more professional designers. I received dozens of submissions which were all professionally presented and showed effort, imagination and skill. In the end, my only difficulty was picking a final design from the top contenders. There were several terrific choices.

Bottom line: my experience was 100% satisfying.

For the first time customer, there is no option to create a "blind" contest. All designers can see what other designers are submitting. Then they will wait until the last minute and flood you with similar submissions in the hopes that you irrationally pick theirs. I was also told by a designer to delete certain designs based on rule violations.

Customer service didn't read my emails thoroughly and kept suggesting things that I already disputed. Then once the contest completed (I used guaranteed payout) I've still not heard back from any of them... sad

The designer we ended up choosing was polite and easy to work with. But, we had 200 submissions of very similar logo's.

When we start a new company or concept, 99designs is the only place we go for design work. We can put our concept out to hundreds of designers at once and whittle down to what we like. Many of these designers have incredibly original and inventive designs. We like being able to "tweak" designs as we narrow down, and always are more than satisfied with the end results. The timeframe is perfect for us - giving us time to make a decision while not feeling the process becomes "stale". And, customer support with 99designs, in my opinion, is TOP-NOTCH. Contacting me when needed but not pushing anything. If I have questions, I get answers quickly and professionally. Highly recommend!

I was recommended the site by a neighbor and liked the concept, the process seemed simple. I was a little hesitant committing money for a logo that I didn't know how it would turn out, but within 24 hours had some great designs and after 48 hours had my 3 favorite designs.

After that during the initial phase I did get a few entry level designers pumping out design and design that did not hit the mark ad just kept submitting, but still there was no harm in seeing alternatives.

The final stage was a little confusing as I thought I was choosing the final designer not the final design, but the designer was very understanding and we hashed out the final design with a couple of text fonts, different colors and different layouts. All provided in 5 different file formats including layered Photoshop files so as a photographer I am able to make various selections of various parts of the logo as needed.

With a time difference of 8 hours between me and the designer did slow down the communication somewhat but we got there in the end. Happy to have a pool of design skills to select from as opposed to one designer with a narrower design scope.

I had been encouraged to try 99designs, and as the need was urgent, I did. The initial minutes showed an immediate response, and what a response. There was such a variety of designs, responses to feedback, approaches from a different direction, such that I was torn between excellent answers to my question. I never realised there could be such competition. I have already begun another competition, and I will be using 99designs again, and - I think - using them often. This has completely convinced me of the value of the site.

Staff use racist and homophobic insults when dealing with disputes. Truly a disgraceful business

Upon doing a one to one project, the work was so bad it could have been done by a child. Had to laugh it was so bad otherwise the only option is to cry.

There is no way out then, even if the work is bad. You have to pay those disgusting sums of money for work that a toddler could do better.

A scam of a company with a disgusting attitude