99designs Reviews Summary
The company has garnered a mixed reputation, with many customers praising the platform for its ability to connect them with a diverse pool of talented designers and for facilitating a creative contest process that often yields satisfactory results. However, significant concerns have been raised regarding the quality of designs, with accusations of reliance on stock imagery and lack of originality. Additionally, customer service appears inconsistent, with reports of inadequate support and difficulty in resolving issues, including refunds and communication problems. Overall, while the platform offers valuable opportunities, the execution and support may require improvement to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I had a great experience with 99designs! I chose the cheapest logo package, so didn't get a ton of submissions, but expected that. However, there were 2 that were great, and the one I ended up choosing, I'm super happy with. I felt like the user experience was easy, especially all the prompts for the creative brief. I am looking into working with my designer on another project.
Great to be able to pick from designs and work with the designers. The process gives time to test out the designs with a survey before selecting a winner which is very helpful. It is well thought through. The results were very professional
We used 99d for 2 back-to-back logo redesigns. After the 1st was so impressive, we immediately started a 2nd contest. We knew we wanted complimentary logos for sister companies and the designer really picked out the elements that were specific to each company. We received many more choices than we expected and found it to be well worth the money spent. We will use the site again.
This is the second time I've had a highly successful, business-critical project done via 99designs. I'm super happy with the output. My only knock this time versus last time is that there weren't as many designers competing for my business this time. Not sure if that was an anomaly or what, but overall I'm really happy.
I was ready to complete my second book's cover, but in the end didn't have enough faith that it was good enough and asked for feedback. I was told it and the first book would not stand up in the crowd, and for a little bit more, I could have paid for a 99 designs cover. I went with that advice and am blown away at the improvement I received by the winning designer. Now I have someone I plan to use going forward and I hope sales on my book will rebound once I release this sparkling new beauty on top.
We had a great experience with 99designs. I am not at all graphically inclined, but I wrote a detailed brief, was diligent about giving feedback to designers, and we ended up with a design even better than we could have imagined. Designers were efficient, polite, and all in all great to work with. We are extremely happy with our design and with our 99designs website experience.
Wanting to write and deciding to publish is a daunting experience for any new author. When it came time to choose a cover I realised this might be a show stopper, being on a tight budget. I opened a competition and in came 99 designs! When you have this picture in your head and then you see it in colour in front of you down right to the smallest detail, it is a relief. Thank you 99 designs.
I bought the silver package and ended up purchasing 5 different designs to be used overtime. I had over 200 submissions of designs. A lot of good idea and please.
I would recommend 99 Designs for anyone embarking on a logo or design project. The site is easy to use and the designers were all helpful
Piggy back designers off other off another. Do not use them. I found a designer on my own who was actually superb and he told me his application to go after jobs on there was rejected, just goes to sho 99 doesn't know what they are doing.
I was on this site some years ago as a designer and I immediately noticed that the "best" (or highest voted) designs by the person running the contest would IMMEDIATELY start getting copied to the point that it looked like it was just one designer creating most the designs.
Also, if you are not seen as "good enough" which on 99designs seems to mean if you refuse to simply work off of the designs that are being highly votes, then you are not a good designer and you get booted off the site, which is what happened to me.
That's not the worst of it. If you are booted of, you can NEVER get back on. I guess people don't improve! Mind you, I am a graphic designer. I do this for a living. I sell my designs on many items everyday. I think this policy is idiotic and they really need to change their contest process so you just don't end up with hundreds of copycat designs. Where's the creativity in that?
If you are a serious designer with creativity and your own mind/personality, I would avoid this site. You will end up wasting many hours entering contests. And when you refuse to go along with the crowd long enough, you will get booted... PERMANENTLY!
(PS: please don't get the wrong impression that I didn't follow the design briefs. I always worked within what the customer was asking for.)
I will definitely not be using 99designs again. Only 3 designers offered designs, so from the get-go, I felt pressure to use stuff I wasn't in love with. Each designer was on the other side of the planet, making timely communication difficult, especially adding to the time pressure as contests wound down. The communication and file sharing interface is TERRIBLE. I was frustrated every day while trying to navigate 99designs as the middleman between the designer and myself. Then I did some research non how much of my money (mean how little) the designer gets to keep and was furious. Skip 99 designs and find a designer directly. 99 deserves $0 for their efforts.
I've used this site several times now for both personal and business designs and it just couldn't be easier. I was so pleased in two contests I chose two designs because I liked them so much. I would highly recommend.
I was looking for a similar service when I stumbled upon their website and it's One of the things that that made me use their service. The website was quite the charmer.
I was a bit nervous at first about running a design contest on 99Designs since I wasn't really familiar with them. But I'm so glad I took the chance. The level of talent on the site is amazing, and it was great fun to be presented with approximately 25 potential covers. It was very tough to pick a winner. It's also really nice that you can set your own budget. I'd definitely use them again.
I enjoyed the whole contest. The hardest part was choosing a winner from over 30 designs and a dozen designers. It's a good value for the money, and well worth the tax deductible expenditure. I'll be using 99d for future projects.
I saved 1000s by using them. I recommend using them instead of an expensive web designer. T
The turnaround time is quick.
First time using 99designs and was nervous and skeptical. Paid the fee and a flood of designs came in each awesome and according to what I wanted. I paid for 30 designs (approx) and received over 60! The final design for my book cover was MORE than I thought I wanted. Definitely using them again. Dont be scared. If you do a contest and you don't find a design you like, you get a refund.
Book artomatic for ANY JOB, you will not be disappointed, a true prodigy! He listened to my brief and I barely had to make any changes. (which is insane because I can always find stuff) I only asked him to add a few special symbols to incorporate into the design which he did subtly and beautifully, barely any revisions! Book him! Artomatic!
We used the service for logos, with a half decent idea of what we want. We did provide a clear 5 pointer brief. We got some great designs. We then shortlisted designs; created polls and shared with colleagues and friends, request some changes based on feedback and got a logo that checked all boxes and more.
With this model, I think they have brought an abundance of creativity to their clients. I felt like we get stuck with other models, where we pick a designer and then ask for designs, by looking at thier previous work. But allowing us to view designs based on our requirements, before going for the designers, is just perfect.
This may be a very competitive space for designers. However, I feel there are so many talented designers, that do have time in thier hands but do not have active projects. With 99 designs, they can showcase their creativity before even being awarded the project. Thus, letting thier work speak for themselves.
From the business
99designs is the global creative platform that makes it easy for designers + clients to work together to create designs they love.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members