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21ThreadsReviews 308

3.5
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21Threads Reviews Summary

21Threads has a rating of 3.5 stars from 308 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 21Threads most frequently mention online store, fast delivery and huge selection. 21Threads ranks 9th among General Apparel sites.

service
33
value
64
shipping
64
quality
64

Instant Feedback

15,416 reviews
California
1 review
0 helpful votes
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Awesome
April 10, 2020

Very good selection and everything went smoothly. Shipped in a timely manner

Date of experience: April 10, 2020
Pennsylvania
1 review
0 helpful votes
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Too soon to rate
June 12, 2020

I haven't received my merchandise yet. So far, so good.

Date of experience: April 10, 2020
Minnesota
2 reviews
0 helpful votes
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No return policy
June 12, 2020

So i guess if you order a shirt from them and it's the wrong size you're stuck with it- i was told first that all i was eligible for was a 40% off coupon for the right size... after several emails good grief! I wont buy from them again.

Date of experience: April 10, 2020
Indiana
1 review
0 helpful votes
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Graduation gift
April 10, 2020

Thank you. I was very pleased with how the shirt turned out

Date of experience: April 10, 2020
Texas
1 review
0 helpful votes
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T-shirt order
April 10, 2020

Ordering was easy, however I found the time between ordering and delivery was to long.

Date of experience: April 10, 2020
Texas
1 review
0 helpful votes
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T-shirts
April 10, 2020

Love the shirts! Very good quality, fast shipping also.

Date of experience: April 10, 2020
California
1 review
0 helpful votes
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Fun
April 10, 2020

Fun product. Timely delivery. True to size. Great colors

Date of experience: April 10, 2020
Kentucky
1 review
0 helpful votes
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Funny!
April 10, 2020

Good shirts. Came quickly and just as ordered. Gave 4 stars because they seem a little thin. Not sure if it was just mine or not. I'll wear them because they are cute and funny! Fits true to size as a unisex shirt!

Date of experience: April 10, 2020
Michigan
1 review
0 helpful votes
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Tiger King
June 12, 2020

I would love to rate this shirt ( very excited for it) but I still haven't received it

Date of experience: April 10, 2020
Florida
1 review
0 helpful votes
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Love the shirts I ordered but there was some confusion as to the delivery date, I paid extra for fast shipping. The customer service rep was rude, nasty and insulting. This has turned me off to ordering from them again.

Date of experience: April 10, 2020
Texas
1 review
0 helpful votes
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Not happy with quality of shirts
June 12, 2020

The shirts were way thinner than any normal t-shirt. I was hoping they would be a least a solid and not see through.

Date of experience: April 10, 2020
Florida
1 review
0 helpful votes
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Sucks
January 19, 2020

Ordered a Xmas shirt 3 weeks before Xmas. It was too big. I tried contacting them so I could wear it before Xmas but their website chat was unavailable each time I went on site, called number provided can't leave a mesg and disconnects, emailed several times. Finally got a response that at the fault of theirs they said it was too late to return or exchange but they offered to reduce the price a few bucks to purchase another one COMPLETE SCAM DO NOT BUY FROM 21 TREADS

Date of experience: January 19, 2020
Colorado
1 review
0 helpful votes
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I placed my order on December 5th, they got a fedex tracking number and said it shipped December 12th. Took a week just to get a tracking number from FedEx. Package was actually never sent, FedEx never received it... tracking status is unknown. No responses to emails, no responses to phone calls, voice mailbox full. This seems like a total scam to me and I will never order again. Going through PayPal for a refund at this time. Garbage company!

Date of experience: December 27, 2019
Canada
1 review
0 helpful votes
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Ordered 4 weeks before Christmas, order never arrived. Track package didn't work, emailed customer support multiple times. No reply. Poor poor service. Super disappointed... shirts looks so fun, but wasted money! Don't bother!

21Threads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 24, 2019
Illinois
2 reviews
0 helpful votes
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Received the wrong t-shirt
January 20, 2020
Updated review

I received the wrong shirt. The picture on the website was not the same one I received. Very disappointed! My 12-year old wanted to wear the shirt for Christmas, now he can't. I emailed customer service to resend the correct one and to have it delivered by Christmas (in 3 days) like I wanted, but no response yet. SMH

21Threads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 21, 2019

Shopping experience was fine
December 10, 2019
Previous review

Shopping experience was fine. Just wish there were colored raglans, other than white, to choose from.

Date of experience: December 10, 2019
New Mexico
2 reviews
0 helpful votes
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I placed my order for 4 shirts on December 11th and our family Christmas party is tomorrow... I bought these as gifts they are Christmas shirts and I don't know if you all realize it or not but NOBODY WANTS A CHRISTMAS SHIRT AFTER CHRISTMAS! Terrible customer service won't answer phone the voice mail is full, won't answer emails and the chat system is disabled. I would think you could hire some people in customer service with the money you are stealing from everyone you scam. Totally disappointed

21Threads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 20, 2019
Nebraska
1 review
0 helpful votes
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Multiple emails sent with no response. No email to confirm shipping or tracking. Tried to call 800# - no answer and voicemail is full. Live chat isn't live - no one there! This company has a great product but very $#*!ty customer service.

21Threads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 19, 2019
Missouri
1 review
0 helpful votes
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Fun Christmas Pajamas
December 18, 2019
Updated review

Enjoyed looking at your many options of shirts! Super funny!

Date of experience: December 18, 2019

Hilarious shirts!
December 3, 2019
Previous review

Hilarious shirts! Easy website to navigate! Thanks for making Christmas fun!

Date of experience: December 2, 2019
Alabama
1 review
0 helpful votes
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It's been 8 days since my order. I did receive an order confirmation but I have not received any information since that time except an email from sitejabber asking if I have received my order... NO, I have not! I can't get 21 Threads on the phone, there is no way to leave a voicemail and I have sent 2 emails with no response. $119 later and no shirts, I am not happy. I hope to receive the products. If I do, I will rate again.

21Threads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 17, 2019
Florida
1 review
0 helpful votes
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Holiday T-shirts 5 Stars
December 17, 2019
Updated review

Excellent, creative products, but sizing is completely misleading and service response time is terrible.

Date of experience: December 17, 2019

Excellent, creative products, but sizing is completely...
January 9, 2020
Previous review

Excellent, creative products, but sizing is completely misleading and service response time is terrible.

Date of experience: December 10, 2019

From the business

Voted The World's Funniest Christmas Shirts! Choose Between Naughty & Nice With 21 Threads Shirts & Sweaters. Men's and Women's - Fast Shipping. Shop Today!


21threads.com
Springfield, OR, United States