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ZooskReviews 3,541

2.3
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Zoosk Reviews Summary

Zoosk has a rating of 2.3 stars from 3,541 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zoosk most frequently mention fake profiles, customer service and credit card. Zoosk ranks 35th among Dating sites.

service
316
value
325
quality
288
Utah
1 review
0 helpful votes
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Save your money
December 18, 2021

More hungry catfish than any other online dating site ever. Worst customer service ever and they'll try to upsell you to death worse than a car dealer. Once their hooks are in good luck unsubscribing. They'll beat your auto-pay and always figure out how to steal another month. Stay away!

Date of experience: December 17, 2021
Louisiana
2 reviews
1 helpful vote
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Is she the one
December 15, 2021

It turned out to be a fake person. I asked her for a photo and the person sent me one of another person I talked to months ago.

Date of experience: December 13, 2021
New York
1 review
0 helpful votes
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A Zoosk member and you both want to meet each other
December 13, 2021

12-13-21.
I have been using Zoosk as a paid member for a few week, and I suspect that Zoosk is such as a fraud. I got messages such as "A Zoosk member and you both want to meet each other!", and I send message to the supposed member and, I never get a message back from that person!

Date of experience: December 13, 2021
Pennsylvania
6 reviews
17 helpful votes
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Had a friend that someone else set up an account without approval. Found out when some dude showed up and asked her out. He told her about the site. She contacted them and was told she has to pay to join, provide CC#, personal information and in the end can't remove an account in her name with her picture because she didn't create the profile. Avoid these criminals.

Date of experience: December 11, 2021
Colorado
1 review
4 helpful votes
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Spam, spam, spam. I have screen shots as proof. Once they get your number and enough personal information, there gone. I've reported this nothing is done, also NO response from zoosk. The other problem to make it look like zoosk has more active members they leave nonpaying outdated profiles up. Don't wast your money here. I have a premium package, still overwhelmed with zoosk trying to sale me more. Face it it's not in there best interest for two people to meet...

Date of experience: December 5, 2021
Texas
3 reviews
4 helpful votes
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Rip off
December 4, 2021

Avoid this site - rip off - no active members, fake profiles, almost impossible to get site support, over priced, almost impossible to cancel auto renew

Date of experience: December 4, 2021
Virginia
1 review
0 helpful votes
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Full Scam
December 3, 2021

So here's what I'll say about the dating site seven years ago I went on this dating app and I met my ex-wife within the first month of being on the website at the time it seemed like it had some good options and the people seem to be legit hence I ended up meeting my current ex-wife that being said now being single again after seven years. I decided to try it again it is far more expensive and completely full of fake spam people asking you to get off the website give them your email or phone number because they want to connect all of which are fake spam robots I have been back on the side for three months and I have now canceled my membership as this is complete spam on here Zoosk does a poor job a vetting people 99% of these people have not been really verified My advice is save your money don't get scammed by Zoosk

Date of experience: December 3, 2021
Washington
2 reviews
0 helpful votes
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Zoosk scum
November 30, 2021

Zoosk is a scumbag dating site with prostitution. Zoosk is alow base scum sucking dating site for professional sex workers

Date of experience: November 29, 2021
Wisconsin
1 review
0 helpful votes
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Waist, big big waist
November 25, 2021

You can write others till your heart desires, wont do any good because you WAISTED your money to write others that cant even read your message. If they didn't pay you will get no response due to they cant read it. WAISTING EVERYBODY'S TIME!

Date of experience: November 25, 2021
Spain
1 review
1 helpful vote
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Limited interface
November 23, 2021

The interface is limited and it's difficult to figure out how to respond to messages. Matches aren't the best as well.

Date of experience: November 23, 2021
Florida
1 review
1 helpful vote
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The app is designed very well, just everything cost so much money and it's like I've wasted my time making a account because I can't even view my messages or message someone, please change the subscription

Date of experience: November 9, 2021
Georgia
4 reviews
5 helpful votes
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Yes. This site spams the living crap out of your inbox all day every day with messages of multiple views, likes, and of people wanting to meet you. You upgrade, then there are only a few messages, and none of them ever reply to your text, whether the dot by their picture is green or not. You then see how you've been took by the site, your three days to cancel are up, and you're out at least $29.95, getting nothing for your money. If anybody gets a reply after upgrading, the "member" wants you to join some other paid site, then disappear. A predatory, scam site that should have gone under long ago. I don't consider myself bad -looking, not even the most average looking women will reply, probably just a bunch of old, cancelled accounts. Perhaps they hadn't been there in years. I am in my forties, and have found that this is just another adolescent, "swipe left or right on a single photo" kind of deal. Couldn't be any more shallow. Am not going to renew. Once you cancel, then this site will bombard your email with more phony "likes" and interests" to entice you to back to their website. You have to further upgrade supposedly to see if your message has been read, it may TELL you your message has been read, while, if you check "Connections", it will say that very person isn't even online at that same moment. You must "upgrade" to hear from free members, buy "coins" to boost yourself, and they also have a "Zoosk Live", where many women run personal telethons, and you can't really compliment the skimpy outfit without getting your account deleted. They just want you to throw money at them for doing absolutely nothing, even being rude to people, in some cases, yet nothing happens to their account. All Zoosk cares about is keeping that cash rolling in from the desperate and gullible.

Date of experience: November 8, 2021
Florida
1 review
0 helpful votes
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I kept receiving notifications that I have messages then when I log in there is no messages
I kept receiving notifications that certain people want to meet when I log into app wrong pictures of people who wants to meet
The messages you send don't get delivered unless the other person has paid for messaging services so what's the point oh me paying
I found out several shady practices to keep users logged in and waste their time and subscription fee which is not monthly btw

Any I don't recommend at all and wish there is a way to get my money back

Date of experience: November 8, 2021
Colorado
1 review
0 helpful votes
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Probably an ok site for a big city, but they do things that are questionable to me. My biggest gripe is that when you look at your views, it shows that you have viewed the other person's profile whether you have or not. This isn't right. If I view a profile, then sure, but most of the time, I want to see who viewed me to help me decide if I want to communicate with them. With their way, you get a skewed and unreliable idea of who really is interested. Second, I attempted to update my profile with this information and with a date I am exiting the website. They didn't approve it. So I'll try one more time to post just the exit date and nothing else. In general, I wouldn't recommend Zoosk as a fair and reasonable dating site.

Date of experience: November 6, 2021
Texas
2 reviews
1 helpful vote
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Scam
November 2, 2021

I was receiving many hearts and want to meet until I paid. Now the hearts do not respond and not receiving anything. Those I contacted that wanted to chat have disappeared. I have had a couple scammers that I traced down. I feel I have been taken by Zoosk. Money lost over fake likes and hearts. Do not waste your money. None have returned my messages after their initial greeting. Zoosk sent them. What an unfair practice to get you to sign your money away.

Date of experience: November 1, 2021
Illinois
1 review
0 helpful votes
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Nope
November 1, 2021

The app does not cycle profiles and we see the same people every day, the carasal cycles people from to far away why waste my time, that sucks

Date of experience: October 31, 2021
Florida
1 review
0 helpful votes
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I recently loss my hubby and in my eyes nothing in life is worth anything without love and someone to share it with. After making many connections with others. I finally found the one my heart desires that wants what I want in life. He loves me for me and my kids as his own. I could not have asked for better results. I am so freaking happy that I am blessed with true love once again.

Date of experience: October 23, 2021
Nevada
1 review
11 helpful votes
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Site of scammers
October 18, 2021

This site is full of scammers. Keep your eye (men like myself) on any profile with only 1 profile pic. They will use words like "hello handsome". They will ask questions to things already answered in your profile and they will request pics of you despite you already having pics on the site. Save your money. It's already hard being alone but being alone AND giving this site money is even worse. Good luck with your search fellows!

Date of experience: October 18, 2021
Wisconsin
1 review
0 helpful votes
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This app is a scam and they lie just to get your money 2 pic of same person with different locations

Date of experience: October 17, 2021
Florida
2 reviews
5 helpful votes
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Don't you get it these guys in todays world are all being trained by online coaches like Corey Wayne on YouTube. Nobody is genuine anymore it's a fake world technology ruined relationships for sure. These guys are all practicing there skills. I'm glad I grew up in the 90s eye contact was way better than swiping. I rather stay single then be dealing with people who are actually learning and being trained how to maliciously lie to females just to get in there pants. It's become a sad sad world.

Date of experience: October 14, 2021

About the business

Zoosk is a large online dating site that features a Facebook app and attempts to integrate social networking with dating. Zoosk is a private company based in San Francisco, CA and has raised more than $40 million from investors.


zoosk.com
Founded in 2007
San Francisco, CA, United States