business logo of Zoosk

ZooskReviews 3,541

2.3
How would you rate Zoosk?
grey star
grey star
grey star
grey star
grey star

Zoosk Reviews Summary

Zoosk has a rating of 2.3 stars from 3,541 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zoosk most frequently mention fake profiles, customer service and credit card. Zoosk ranks 35th among Dating sites.

service
316
value
325
quality
288
Ohio
1 review
2 helpful votes
Follow billy b.
Unfollow billy b.
Send Message
Share Review
Report Review

I joined zoosk about a month ago, in the first 3 days i met 4 woman. All of them said in their profile that they lived within 20 miles of Danville KY. Well they wanted to chat on yahoo messenger, and come to find out 3 of them lived in Ghana Africa and 1 lived in Turkey... as far as i can see this site is no good. Do not waste your money or time.
Billy Barbour

Date of experience: April 8, 2012
GB
1 review
3 helpful votes
Follow Clarah S.
Unfollow Clarah S.
Send Message
Share Review
Report Review

Stay away!
February 23, 2012

Stay away! Be warned, be and be warned, Zoosk online dating are scammers. I joined zoosk September 2011 and decided to be a member in October 2011. What a biggest m
Istake I made. I took a 6 months subscription, of which zoosk took money from my credit card to the amount of R460.00 of which after being a member for two weeks, they blocked my account! Every time I tried to get access, it could pop up saying that my account is being blocked by the zoosk administrator. I sent numerous emails, even tried to call them, unfortunately, I never got any respond. Then last month I tried to join, fortunately for me, my photos could not upload and I thank the Lord, because for obvious reasons I think God as warning and protecting me. Zoosk are scammers, cheaters, frauds, and they can not be trusted by any one. I just hope that I will be refunded my money. The advice I give all those seeking for love on the internet watch out for zoosk, they will steal your money!

Date of experience: February 23, 2012
California
1 review
2 helpful votes
Follow kevin b.
Unfollow kevin b.
Send Message
Share Review
Report Review

So they advertise this site as free on TV and I go check it out. NOT free, but it gets worse. I join on a "trial" basis and pay for the trial period. Like an idiot I give them my debit card info to pay because thats the "only" way they accept payment. Trial expires and I can't get the a-holes to stop taking money, so I cut up the debit card and get a new one. Then I can't get them to stop sending me emails so I threaten them with legal and police action. They ignore it and don't even respond. I just came home again to "3 more 57 year old dogs viewed your site". How the hell do you make them go away!?

Date of experience: February 8, 2012
Washington
1 review
2 helpful votes
Follow Don C.
Unfollow Don C.
Send Message
Share Review
Report Review

Ridiculous how they keep advertising FREE this, FREE that, but as soon as you try to do something then you get a popup saying you have to SUBSCRIBE. It is obvious that there are millions of FAKE profiles, but do not tie your Facebook account because it is obvious they are harvesting and re-selling personal information... Beware...

Date of experience: February 8, 2012
GB
1 review
1 helpful vote
Follow Mary M.
Unfollow Mary M.
Send Message
Share Review
Report Review

I have to say I had much luck, enjoy the site even tho I can't do much I won't pay a dime for it why? I actually can reply one time when I see a men or they see me Its either number or E-mail exchange so I get a easy hold of them so far I met 8 men they all look like theyr profile pictures much handsome and they where such gentleman and had good manners so far I'm dating at least 2 a week and taking it slow this site has been good to me haven't had problems, sure people are making fake profiles etc. but c'mon you can't be that slow not to recognize it o_O be smart and patient if you figure zoosk out you will be suprised there is actually men out here who are looking for someone who ot might be you :)

Date of experience: January 7, 2012
Canada
1 review
2 helpful votes
Follow Jessica R.
Unfollow Jessica R.
Send Message
Share Review
Report Review

Horrible site
January 2, 2012

Horrible site. Fake accounts. And you have to pay to talk. Stick to the 100% free sites like pof.com or jacobphilips.com

Date of experience: January 2, 2012
California
3 reviews
4 helpful votes
Follow Dave P.
Unfollow Dave P.
Send Message
Share Review
Report Review

In fairness to any business, you can't call it a scam unless it promises something that it can't or won't deliver when you pay for it. All Zoosk promises, as far as I know, is the privilege of messaging other members.
The fact that they charge much more than competitive dating sites for this privilege doesn't make them dishonest: just stupid.

Date of experience: November 30, 2011
Virginia
1 review
2 helpful votes
Follow Darmon S.
Unfollow Darmon S.
Send Message
Share Review
Report Review

Do not join zoosk.com
November 29, 2011

Do not join zoosk.com. If you join zoosk, you can only legibly contact other PAYING members of zoosk only. When you send a message, there's a certain cut off point that only allows you to see 10 characters. The other person has to pay in order to see the rest of the message. Total scam. This website is a disgrace.

Date of experience: November 29, 2011
California
2 reviews
7 helpful votes
Follow Polk-Salad A.
Unfollow Polk-Salad A.
Send Message
Share Review
Report Review

It has taken me years and a lot of wasted paper to finally figure out the simple truth: dating websites are totally wack! I have met more losers, weirdoes, and enough diagnostic facility candidates on these cheesy rip-off sites to fill an entire city. These sites are filled with way too many single women with young children and mismatched baby-daddies nowhere to be found and too many Dexter-looking dudes who still live in Big Momma's basement. Just do it the way folks did it in the old times: meet people on the same dusty roads you travel. If you want to meet someone nice, go to nice, educational places. Stay out of clubs and happy hour; nothing but pot-bellied, pee-smelling drunks and floozies dressed like cheesy sexworkers with too much Ronald McDonald makeup. Dating websites like Zoosk, e-Harmony, and Match.com are just legalized organized crime units. Shame on them!

Date of experience: September 6, 2011
GB
1 review
4 helpful votes
Follow ian b.
Unfollow ian b.
Send Message
Share Review
Report Review

I am a free user on zoosk, I think as other users have found out that zoosk.com is all a PURE SCAM and the whole think is geared up just to get your credit card details.

I had a user contact me, she has a attractive profile picture, but as a free user I could only read first 2 words of her message and to read the rest I need to paid.

Obviously I think she is attractive and would like to find out more, and this is how they get you hooked! I would need to pay to read her message. (I am guessing like someone on here said that if I did pay, soon after I do her profile will disappear from the site.

On clicking on her attractive profile image and reading her profile I soon had my doubts about it being genuine. The profile description did not sound right, with a poor use of english and dumb responses to questions, it did not sound like english was not her native language. Her answer for a first date was 'love and happiness!'

You want the person that contacted you to be real, you really do, but it does not stack up.

To confirm this I did a search on zoosk in my local area and found 2 profiles using the same profile image of the girl who contacted me.
Both profiles used the same profile photo of the attractive girl but they bothe had different dates of birth, different locations (same county) and different education details. One had degree, the other just college. I think they have slipped up here and this only confirms to me that the people working at zoosk create false accounts probably using peoples facebook images without their permission to lure people into subscribing so they can read and respond to the fake user.

I also found that the zoosk site lies about the status updates of users that appear on the sites home page. I have regularly viewed a profile I was interested in and that person has never updated their info yet the zoosk homepage says user has made an update to a part of their profile.

BE CAREFUL, ZOOSK seems bad news, I believe it is diss-honestly going about its business and do not think, like me that just because it has a TV advert it is safe, it is a SCAM business!

Date of experience: July 25, 2011
Florida
1 review
5 helpful votes
Follow Joel L.
Unfollow Joel L.
Send Message
Share Review
Report Review

Try to reply to a message sent to you and all they say is to subscribe, i have a 6 month subscription, what gives, this site sucks.

Date of experience: July 16, 2011
GB
2 reviews
27 helpful votes
Follow Suzanne M.
Unfollow Suzanne M.
Send Message
Share Review
Report Review

It looked okay and I subscribed for 1 month. I made sure I selected the option for continuous payments NOT to be taken, having had my fingers burnt before I'd learned my lesson. Yet they still took THREE months payments without my permission. They wouldn't respond to any emails when I requested my money back. To test their system I sent an email asking about how to subscribe and I got a reply to that in 24 hrs.The fact that they didn't put 2 and 2 together in that one day I'm emailing for money back and the next about how to subscribe and they didn't realise this just goes to show how badly run this business.

Subscribe at your own peril.

Date of experience: July 15, 2011
Colorado
10 reviews
70 helpful votes
Follow Lester C.
Unfollow Lester C.
Send Message
Share Review
Report Review

Most of the people on this site do not even bother to answer letters (I didn't bother with those silly "flirts".) And good luck trying to leave, I had to go to my bank and have the nice lady there cancel the deduction from my checking account!

Date of experience: June 19, 2011
Singapore
1 review
4 helpful votes
Follow Ho H.
Unfollow Ho H.
Send Message
Share Review
Report Review

I think I will NEVER get near Zoosk every again! I did subscribe it as a trial. But even thought I have canceled my subscription 2 days before their system can auto-renew, I am still being charged for another 3 months! WTF! GET OUT OF THIS SITE! SCAM!

Date of experience: April 11, 2011
Texas
1 review
2 helpful votes
Follow jim s.
Unfollow jim s.
Send Message
Share Review
Report Review

I subscribed, beleiving, according to their advertizement, that after I paid for a subscription, that I would be able to email and talk with others. Only to learn after paying, that The other person, also, had to be a subscriber as well. If not, no communication. This is wrong. There is no way to know this, until after one pays. Jim

Date of experience: April 4, 2011
Pennsylvania
1 review
3 helpful votes
Follow Lauren R.
Unfollow Lauren R.
Send Message
Share Review
Report Review

Zoosk is a scam!
April 2, 2011

Zoosk is a scam! Stay away! They add additional charges to your account and will not refund them. Their customer service is a joke and for all intensive purposes is non-existent! Scam. Scam. Scam. Save yourself a lot of hassle and stay away!

Date of experience: April 1, 2011
Arkansas
1 review
4 helpful votes
Follow Mario B.
Unfollow Mario B.
Send Message
Share Review
Report Review

This site is a totoal scam to get your money. Don't do it! They block all your request and messages to people and when you finally meet someone they all of a sudden are no longer a Zoosk user and you can not contact them or even see past messages. Zoosk is a fraud. Stay away from Zoosk!

Date of experience: March 21, 2011
Arizona
1 review
4 helpful votes
Follow heidi d.
Unfollow heidi d.
Send Message
Share Review
Report Review

They get you in with being able to start conversations then block you till you pay a start up fee and a month of service. They don't ask any personal questions, not even what you are looking for! I AM A WOMEN AND WOULD NOT RECOMMEND THIS SITE TO ANY WOMEN!

Date of experience: March 7, 2011
New York
1 review
5 helpful votes
Follow Paul M.
Unfollow Paul M.
Send Message
Share Review
Report Review

Zoosk is a scam, plain & simple. Not just because you have to eventually pay if you find someone worthwhile. But there's plenty of decoy/fake accounts made by the Zoosk site to lure men into upgrading. When you finally upgrade and try to communicate you find out it's a decoy, (there's not really a pretty girl behind it). I thought I'd test the waters & insult several of these girls after not getting responses. What happened next proved my theory. I received winks from those phony accounts. Unbelievable! STAY WAY PEOPLE FROM THIS SITE! It's a ripoff. Also, if you sign up for a month only, make sure you cancel it before it's up or else they'll keep charging you until you do so. Another scam method by these crooks.

Date of experience: February 12, 2011
Arkansas
1 review
5 helpful votes
Follow Kayla V.
Unfollow Kayla V.
Send Message
Share Review
Report Review

DO NOT, I repeat DO NOT go to this site if you think it is 100% free.
Why do things advertise that they are free when they're not. I signed up, created my profile, went searching, and during ALL of that, not once did this site tell me I had to pay anything. Until i found a guy i thought was cute... winked at him and he messaged me. When i messaged back it said i couldn't because i would have to subscribe?! WTF? And the guy message me his number because i didn't message back and it WOULDN'T LET ME SEE THE WHOLE MESSAGE! I could have really connected with this guy... oh well, it's not important enough to pay $30 for a month. Are you kidding! Extremely unsatisfied with this site. It, sorry, SUCKS!

Date of experience: February 7, 2011

About the business

Zoosk is a large online dating site that features a Facebook app and attempts to integrate social networking with dating. Zoosk is a private company based in San Francisco, CA and has raised more than $40 million from investors.


zoosk.com
Founded in 2007
San Francisco, CA, United States