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ZooskReviews 3,541

2.3
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Zoosk Reviews Summary

Zoosk has a rating of 2.3 stars from 3,541 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zoosk most frequently mention fake profiles, customer service and credit card. Zoosk ranks 36th among Dating sites.

service
316
value
325
quality
288
Michigan
1 review
1 helpful vote
Follow T T.
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Zoosk sucks plan and simple. I would never pay for zoosk.
I don't even want to give it a star but it makes you click on one.

Date of experience: October 29, 2013
Florida
1 review
2 helpful votes
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This site is the same as Our Time. They send you fake reviews and requests. When you respond the men never acknowledge you or come back with a rude remark saying they never contacted you. They do not match you correctly.
If you smoke the they match you with nonsmokers. The VIEWS are FAKE, the WINKS are FAKE. Tells you when you sent a message to pay more so you can find out if they read it or when they read it. It says they are on line and they are not. Facebook should not be promoting this site. I spent $100 for absolutely NIL.
When you chat with someone and you don't chat again or was not interested there is no way to remove them from your CONNECTIONS, so are constantly getting FAKE messages saying they want to chat with you, They are viewing your profile. LIES LIES You set you distance to 50 miles from your home and you are getting men 3,4, and 5 hundred miles away! FAKE!

Date of experience: October 23, 2013
Texas
1 review
2 helpful votes
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The same old members appear every few days under the heading "new Members". They are primarily overweight, unattractive members of the opposite sex. Lately I have not ben able to "click on" to members who are supposed to be interested, because I get a clicking sound, a little yellow star and no change of window.
I am paid until next month, but as soon as my subscription ends, I shall be off this site. I have tried other sites and they have all been superior to ZOOSK.

Date of experience: October 14, 2013
Louisiana
1 review
1 helpful vote
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I love zoosk, me an my new husband really are glad we got on zoos are we never would of met. We been together over two years an just got married sept 16 2013 in las Vegas. We both live in walker, when we met I only was about 4 miles from him we fell in love really fast now we are very happy an wanted to write this to let everyone know you can find someone. Thanks zoos. Happyly married couple

Date of experience: October 14, 2013
Michigan
1 review
1 helpful vote
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Even after paying, you can't do ANYTHING. Nobody can see your messages unless they're also paying, and nobody is. You will waste your money on this if you give any.

Date of experience: October 10, 2013
New York
1 review
2 helpful votes
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Completely unreliable
October 6, 2013

Completely unreliable. When I click "not interested" those same very people appear the next day as "interested" or "look whose checked you out"... People I just look at get put into my "guess who's interested" or "he wrote you" categories. Twice guys said they never were interested nor contacted me... and that "Zoosk is always screwing up like that." Just horribly unsatisfactory. My search parameters keep "defaulting" and when I "invisible" myself, I still am visible. Bad Service

Date of experience: October 6, 2013
GB
1 review
1 helpful vote
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Total rip off!
October 2, 2013

Total rip off! This site should be illegal!
Full of fake profiles with pictures pulled from the net.
Simply save a picture and copy its image data then search it in google pictures, what comes up are model profiles and other pictures.
Holly valance has a profile on Zoosk! Do you think she's looking for a guy on here!?
All in all ths website is just a terrible rip off for gods sake don't buy into it!

Date of experience: October 2, 2013
South Carolina
1 review
1 helpful vote
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Pretty bad as far as paying members go so zoosk charges you a fee too sign up and another for a monthly membership and the women that are profiled are losers who could not keep a husband or their chubby hands off the fridge my advice if you wanna a zoosk date go find a barfly instead

Date of experience: September 30, 2013
Canada
1 review
1 helpful vote
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It's a collection of fake profiles. They ask for a price and when you try to join they increase it. They never respond to a single message. It's simple a scam site.

Date of experience: September 28, 2013
Brazil
1 review
2 helpful votes
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People beware, AVOID ZOOSK!
September 26, 2013

People beware, AVOID ZOOSK! IT IS THE MOST DODGY WEBSITE I EVER VISITED.
Fake profile being generated and emailed to the users to get them subscribed. There is no customer Service! This is a joke; they only have Voicemail Customer Service.
That means there is no one that you can actually speak to if you want to get refund or make complaints.

Date of experience: September 26, 2013
GB
1 review
1 helpful vote
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Seems that everytime I look up someone's profile they get back to me Approx. 30 seconds later, this is a total waste of money and pry's on people who are finding it hard to meet a new partner, it really does pull on both the heartstrings and pursestrings! DAYLIGHT ROBBERY which should be made illegal!

Date of experience: September 25, 2013
New Jersey
1 review
1 helpful vote
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This site is useless
September 23, 2013

This site is useless. The worst part is that they retain your information even if you deactivate your account. They'll keep your phone number and email, no way to delete it.

Date of experience: September 22, 2013
Colorado
1 review
2 helpful votes
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This is a scam site
September 22, 2013

This is a scam site. You're charge an up front fee and then they want "coins" to email of contact other members, ethics is about $2.00 per connection. And they don't deliver emails unless you boost, which again is $2 per time. What a rip! I've written the Colorado AG Office and they tell me I'm not alone in my complaint. Stay away!

Date of experience: September 21, 2013
California
10 reviews
11 helpful votes
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As always I researched this website before joining and found only top reviews by people seemingly not connected with Zoosk.com. The first hint that trouble was brewing occurred while paying the membership fee. Suddenly a "one time fee of $25.00" popped up increasing the price to about $100.00 for 6 months! I couldn't get any responses to messages I sent to other members and at the same time I noticed "buy coins" started popping up! I left the website and researched "Zoosk coins". The membership fee does not allow you to meet people. It merely allows you to enter their site to spend lots more money. At this point it's just a question of how fast you can run. Leave the site, lick your wounds and chalk this one up to experience. Be sure you close the account properly so they won't automatically renew your membership too!

Stewart C. Hagerman
Member: American Mensa Society

Date of experience: September 21, 2013
New Jersey
1 review
1 helpful vote
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SCAM, canned answers from fake profiles
"Winks are flattering. Now if you're really interested, friend me and message me." Facebook is phishing!
My spam mailbox has gone beserk since joining this site.
If you pay for an online dating service use Match, eHarmoney, Christai Mingles, etc..

Date of experience: September 17, 2013
Georgia
5 reviews
39 helpful votes
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There are free websites better than this one. Google the top free dating sites and see if Cupid isn't exactly the same as Zoosk except free. There are things that Cupid and Fish make you pay for but they never keep you from contacting anyone.

The statistics these paid sites put up there are SKEWED because they are counting people who sign up for the free trials then never get back on once the trial has ended. Don't waste your money.

Date of experience: September 15, 2013
GB
1 review
1 helpful vote
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What a $#*!ing fake website!, I am so angry I sign up, I want my money back, all you get is fake profiles and automated messages

Date of experience: September 15, 2013
New York
1 review
2 helpful votes
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This site is horrible!
September 12, 2013

This site is horrible! You signup, look for people who interest you, message them and then only to find out they can't respond bc they don't have a subscription. Then they have the Scientific Matchmaking; if you and the other person agree to meet, then you have to pay more to obtain contact information. Absolutely stupid site, what a ripoff! Stay away!

Date of experience: September 12, 2013
Australia
1 review
2 helpful votes
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The site is an absolute joke. There is a feature on it that allows you to see who has viewed your profile. However, part of the feature is the option to view their profile in return. What you don't realise is that even by looking at who has viewed you - a message is sent to the person to say that you have checked their profile even if you haven't - even if you are just deleting the profiles that you aren't interested in. So it appears that you get someone who may be interested but they may just be deleting you too. It is a vicious cycle and very disappointing when you think you keep getting repeat visits from certain people where in fact you aren't and very embarrassing because if you scroll through the views and they do as well it keeps appearing like they are interested. Then when you try to delete your profile from the site it won't let you until your subscription has ended WTF! So annoying.

Date of experience: September 11, 2013
Canada
1 review
1 helpful vote
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Garbage
September 5, 2013

Garbage. These sites are all the same. Nothing but desperate unattractive overweight women who don't understand the concept of "league." If you look like you've totally given up, no make-up, overweight etc. do you seriously think any guy even remotely attractive is going to go out with you? Get out of the house... stop making your cat your only friend and get to the gym. These sites are for the desperate... they will always try to convince you that it's for "professionals with no time to meet people"... haha right. It's for the $#*! at the bottom of the barrel.

Date of experience: September 4, 2013

About the business

Zoosk is a large online dating site that features a Facebook app and attempts to integrate social networking with dating. Zoosk is a private company based in San Francisco, CA and has raised more than $40 million from investors.


zoosk.com
Founded in 2007
San Francisco, CA, United States