business logo of Zoosk

ZooskReviews 3,541

2.3

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Zoosk?
grey star
grey star
grey star
grey star
grey star

Zoosk Reviews Summary

Zoosk has a rating of 2.3 stars from 3,541 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zoosk most frequently mention fake profiles, customer service and credit card. Zoosk ranks 35th among Dating sites.

service
316
value
325
quality
288

We monitor reviews for authenticity

Colorado
2 reviews
5 helpful votes
Follow sherry r.
Unfollow sherry r.
Send Message
Share Review
Report Review

This site is costly ($75 for 6 months) to join and is poorly laid out. They have a popularity meter that tells you are unpopular but can fix that by purchasing coins to boost your profile. Really?! You can earn coins only by agreeing to meet people but are limited to 40 per day. While you are in the meet me (carousel) mode, you don't have access to their profile. UGH! They won't refund my $$ so I requested they let my subscription expire..

Date of experience: March 19, 2015
Pennsylvania
1 review
0 helpful votes
Follow RICHARD P.
Unfollow RICHARD P.
Send Message
Share Review
Report Review

Great Way to meet!
March 16, 2015

Zoosk was a great way to meet a potential life partner.

Date of experience: March 16, 2015
New York
1 review
0 helpful votes
Follow Cathy C.
Unfollow Cathy C.
Send Message
Share Review
Report Review

SUCCESS
March 16, 2015

The new man in my life I found here on Zoosk... he is wonderful and things are moving along nicely. Thank you Zoosk for this new love and chance at it

Date of experience: March 16, 2015
California
2 reviews
6 helpful votes
Follow Don J.
Unfollow Don J.
Send Message
Share Review
Report Review

Views
March 16, 2015

Zoosk randomly populates your Views with people who didn't actually view you. For instance, if someone Views you once, Zoosk will put them into your Views randomly after that, causing you to think someone is "Hot" for you when they actually are not. Also, when I met someone locally, I tried to change my profile, and Zoosk would not allow the change. These guys are manipulative... Beware!

Date of experience: March 15, 2015
Texas
1 review
1 helpful vote
Follow Ricky G.
Unfollow Ricky G.
Send Message
Share Review
Report Review

Got lucky on zoosk!
March 14, 2015

Like any other site. You gotta run into some bad apples before you find the one. Zoosk is a really fun way to meet new friends and maybe even find the one you can never let go. Big thank you to zoosk.

Date of experience: March 14, 2015
Oregon
1 review
1 helpful vote
Follow Sandra B.
Unfollow Sandra B.
Send Message
Share Review
Report Review

Thank you
March 14, 2015

I have met an amazing man here, we will spend the rest of our lives together... THANK YOU and all credit goes to my heavenly Father... The man I met is christian also.

Date of experience: March 14, 2015
California
1 review
7 helpful votes
Follow mario c.
Unfollow mario c.
Send Message
Share Review
Report Review

Zoosk sucks...
March 12, 2015

It cost $29.95 to join this site, but when one is purchasing the membership, this site hits you with

An activation fee of $24.95. If you go through paypal, then you don't have to pay for the activation

Fee. The search feature has been crippled lately and the grid view is no longer available. That

Means that one has to click next on every member from the search results. The carousel feature is a

Joke. When a member wants to meet you and you agree, then to be able to contact this person, you

Have to purchase coins and they are rather expensive. Some profiles on this site are fake, when

Contacting them via the wink, an email is sent back to you from the fake profile stating"thanks for

The wink, why not send me a real email telling me more about you". I have complained to customer

Service about the limited search feature and they have done nothing about it.

Date of experience: March 12, 2015
South Carolina
1 review
0 helpful votes
Follow Jim O.
Unfollow Jim O.
Send Message
Share Review
Report Review

No games here, just real people with the same desire.

Date of experience: March 11, 2015
Wisconsin
1 review
1 helpful vote
Follow Sarah P.
Unfollow Sarah P.
Send Message
Share Review
Report Review

I found my soul mate.
March 10, 2015

Less then a month on the website, I found my soul mate, we are engaged to be married and expecting a baby in the fall.

Date of experience: March 9, 2015
Kansas
1 review
0 helpful votes
Follow jon s.
Unfollow jon s.
Send Message
Share Review
Report Review

28
March 9, 2015

28 years ago I new here in high school and never could get my self to ask her out and I got on here and there she was so we have been talking.

Date of experience: March 8, 2015
Virginia
3 reviews
7 helpful votes
Follow Adam N.
Unfollow Adam N.
Send Message
Share Review
Report Review

This site is not bad but again not lot of active members. My personal favorites are uDates.net and Match.com

Date of experience: March 7, 2015
Texas
1 review
1 helpful vote
Follow william g.
Unfollow william g.
Send Message
Share Review
Report Review

Pleasureable
March 7, 2015

I met and talked to several ladies. I met and dated 2 of them and am going to be with one of them. Thank you.

Date of experience: March 6, 2015
Canada
3 reviews
8 helpful votes
Follow Shaz A.
Unfollow Shaz A.
Send Message
Share Review
Report Review

Rip Off BIG time
March 7, 2015

Not worth the money. It is way more expensive to become a member than any other dating sites I have joined and then on top of it you have to pay extra for everything. Im glad I only paid for 1 month, even tho it was the more expensive way to go.

Date of experience: March 6, 2015
Louisiana
1 review
1 helpful vote
Follow Deborah D.
Unfollow Deborah D.
Send Message
Share Review
Report Review

I was about to give up because of I was wary of online connections, then I met Lyle. Sparks began to fly immediately.

Date of experience: March 6, 2015
GB
1 review
3 helpful votes
Follow Mike M.
Unfollow Mike M.
Send Message
Share Review
Report Review

Ho hum
March 7, 2015

On it for a day or 2 and you see women leaving you messages and what do you know once you have paid they never reply

Date of experience: March 6, 2015
Pennsylvania
1 review
1 helpful vote
Follow stphen t.
Unfollow stphen t.
Send Message
Share Review
Report Review

Great site, easy to communicate and great people here!

Date of experience: March 6, 2015
New York
1 review
3 helpful votes
Follow Ray S.
Unfollow Ray S.
Send Message
Share Review
Report Review

I've been on Zoosk for 4 months now, I have not met one single person even though I've contacted hundreds and have responded to as many. Some people say that Zoosk invents phony accounts, I don't doubt it. They have a system that's been compared to an arcade game whereby you search their "carousel," for an available single, or are told if someone is interested in you, or alerted if they send you a message. When you contact someone, or you respond to a message, they never get back to you and before you think that maybe I'm turning them off, I'm keeping it simple with a "Hello, how are you?" or "My name is so-and-so, what is yours?", etc... Zoosk initially lures you in by allowing you to join for free and that allows you to search their database of thousands of singles. Only problem is that you can't contact any of these singles unless you pay. They continually wet your appetite by sending your photos of people who allegedly want to meet you until you succumb. One eventually joins in hopes of meeting up with the right person, since you are barraged with countless photos of people who allegedly "want to meet you," but, No Such Luck! Avoid this site. It's a frustrating waste of time and money.

Date of experience: March 6, 2015
Virginia
1 review
1 helpful vote
Follow Jessica D.
Unfollow Jessica D.
Send Message
Share Review
Report Review

I only chatted with men who closely matched the criteria I was looking for. And if someone spoke to me in a disrespectful manner, I stopped chatting and ignored them (I even blocked 2 people). I chatted with several nice, decent men on this cite and (it took a while) finally met someone I have connected with :) Overall, I had a decent experience with a satisfactory result.

Date of experience: March 5, 2015
Arkansas
1 review
3 helpful votes
Follow Joy F.
Unfollow Joy F.
Send Message
Share Review
Report Review

Probably won't join
March 4, 2015

I've been on this site off and on for several months, have not joined. I agree with previous post, it's more like an arcade game than a dating site. You have to earn "coins" by looking at pictures on the carousel... and you must click YES or MAYBE to earn each one, a NO will not get you a coin. I'm not hung up on looks, but I would say only ONE out of 100 even appeal to me... the rest look like serial killers, and many of my "matches" live clear across the country. So glad I read all the reviews, I was about to sign up for one month... I will save my money and find something better. Thanks everyone, and best wishes to all!

Date of experience: March 4, 2015
Florida
1 review
1 helpful vote
Follow Suzanne G.
Unfollow Suzanne G.
Send Message
Share Review
Report Review

I think the gentlemen that were, for the most part, on Zoosk for the right reasons.
I found only 2 that were different to be nice!,. The other were entertaining and funny for the most part. I hope everyone finds the Love that I found.

Date of experience: March 3, 2015