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ZooskReviews 3,541

2.3

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Zoosk Reviews Summary

Zoosk has a rating of 2.3 stars from 3,541 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zoosk most frequently mention fake profiles, customer service and credit card. Zoosk ranks 37th among Dating sites.

service
316
value
325
quality
288

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Alvin G.
GB
3 reviews
15 helpful votes
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False Profiles
June 30, 2015

Just joined and can see straightaway that it is rubbish!!!!
You have to be dumb or dumber to use this site!!!
Thank $#*! it was only for a month!!!
Full of fake Profiles..... Avoid!!!!!!

Date of experience: June 30, 2015
Virginia
2 reviews
45 helpful votes
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I was on this site for a few months and I was messaged by one scammer after another. Some of the women have no shame, they won't even submit a presentable picture. If you go on Zoosk I'm warning you it's a zoo on there, lol.

Date of experience: June 30, 2015
Nevada
1 review
1 helpful vote
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Ty Zoosk
July 1, 2015

Thank you Zoosk very simply I've been looking for that girl to be my everything for a long time and thanks to you guys I've finally found her. I'm just proof that this site works. Never give up.

Date of experience: June 30, 2015
Virginia
1 review
0 helpful votes
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Horrible
June 30, 2015

Report all negative or illegal online issue including zoosk to www.ic3.gov

Date of experience: June 30, 2015
California
1 review
1 helpful vote
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If you know what you are looking for, its here. Zoosk isn't like those other sites where the woman pretend to be interested just to get you to sign up.

Date of experience: June 29, 2015
South Carolina
1 review
2 helpful votes
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Very easy to navigate through picture & request. Not only did I find someone special & got laid 3 times!

Date of experience: June 29, 2015
Illinois
1 review
0 helpful votes
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DELETED ACCOUNTS
June 28, 2015

I deleted my Zoosk account some time ago. I went back on last night to learn that my profile was still up and viewable. (thank goodness I removed my picture and descriptions) but it explains when I felt such rejection- I would write men and they would not respond AT ALL., not a word. Every now and then I would get a communication with someone.
I called them today and told them to remove my profile from the site and the server. I am sure they will not.
BEWARE: there are profile up (lots of them) that the people in the picture don't even know your are writing them and they believe their profile is down.
SO WRONG

Date of experience: June 28, 2015
Michigan
1 review
0 helpful votes
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Who the hell or how in the hell do you contact to stop them from this? Even if you leave there site for good, they still steal your money. Just want my money back

Date of experience: June 28, 2015
Pennsylvania
1 review
4 helpful votes
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There is a lot NOT to like about Zoosk. Like any singles site out there they have lots of pictures. But here is what is a rip off:

1. If you edit your profile and put something in there that they do not like - I simply told people when I was canceling so we could figure out alternative way to keep in contact, I got an email saying "You profile has been accepted with minor changes." Well, the: minor" change was to totally eliminate what I put in my profile! They did this twice! So, censorship is alive and well at Zoosk even though it did NOT violate their terms f agreement.

2. They have the "Carousel" which is a series of pictures of potential partners. You either say you are interested or not. Problem is all they will show you is the picture. No location, nothing that would indicate they would be a match for you. You have to get "tokens" to do this. Then once you say you want to meet that person it costs you 30 tokens to actually see their profile. I can honestly ell you that 99% of the people they sent me lived at least 75 miles away.

3. When I complained to Zoosk about censoring my profile, they cancelled my subscription! They said I could still access my account for "free" although all I could do is see that people sent me messages. I could not rad anything or respond. Despite cancelling my membership when I looked at my account, they billed me for renewal for another month. When I wrote them complaining about charging me for a service they weren't providing me, they ignored my letter.

So, there are far better places to do business than Zoosk. To me their style of censorship and way of doing business, both when you have an issue with them, and taking you for a ride when actually using the site make this one of the worst online services!

Date of experience: June 27, 2015
Maryland
1 review
0 helpful votes
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Lots of choices!
June 26, 2015

I was surprise of how many men were in my area. I couldn't believe my choices. I will tell everyone I know that thinking a online dating Zoosk it the BEST!

Date of experience: June 26, 2015
California
1 review
0 helpful votes
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Success
June 25, 2015

Your site made it easy to find nice women with the same likes and dislikes that I have. Your whole process is better than any of the other sites I have been on.

Date of experience: June 25, 2015
Florida
1 review
9 helpful votes
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You pay up front 30.00 Dollors. Then you get nothing until you buy coins which is a whole gimmic. Please do yourself a favor DO NOT DO IT. Bad mistake. People like this should be prosecuted for how they do business. Never Again

Date of experience: June 24, 2015
Illinois
1 review
2 helpful votes
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Has limited features, limited options. You cannot even filter what you are looking for, and when you go through all the options available, you end up not satisfied.
Customer service will convince you to continue, don't fall for it since you are not going to get your money back.

Date of experience: June 24, 2015
New York
1 review
0 helpful votes
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I am so in love. I'm so happy I chose Zoosk.com. I've known my boyfriend for a few months now, but it feels like a lifetime. We plan to travel in the US in the future.

Date of experience: June 23, 2015
Virginia
1 review
0 helpful votes
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After being a widow I didn't think I would find love again at 57! I started talking to Tom in February 2015 and we have been dating every since and are making plans for the future. I would recommend Zoosk to all my single friends! Great place to meet your next love and a great group of new friends!

Date of experience: June 23, 2015
Ohio
1 review
0 helpful votes
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Bearing in mind all the safety precautions that come with online dating, I found Zoosk to be easy to use and fun to review all my hits every day! I have met a very special man on this site and want to concentrate my time and energy getting to know him better.

Date of experience: June 22, 2015
Kentucky
1 review
0 helpful votes
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Zoosk allowed me to meet a great person in 1 month, he is intelligent, hard working, sweet, compassionate. Everything I was looking for in a man. I had a few that I screened before I met him. He was the first and hopefully the last I will every have to meet again. Thank you Zoosk.

Date of experience: June 21, 2015
Maine
34 reviews
78 helpful votes
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This was my first experience with joining a paid site and let me say that the free ones are better. You pay your fee and then you are supposed to collect "coins" to speak with people and you have to have 30. You go through "carousel" to collect these coins and are only allowed 40 a day. Let me say that carousel puts people randomly in there and you are supposed to say if you will date them. If you say "yes" or "maybe" you get a coin. You can also buy extra coins. Well, there is hardly anyone in the carousel that I am interested in.

GET THIS! One of the guys in carousel is actually a neighbor of mine. He NO LONGER has an account with Zoosk and they are still selling his profile. I emailed him about it. Well, I typed on my profile that "if you are seeing this profile after this date that it is fake". They keep removing my comment. Go figure! So I figure there are more fake profiles there. I will not renew. Before I cancelled my membership, I deleted my picture which I am glad I did.

When you delete you account, you must go back in and "deactivate" your account. Because your account will remain active, even though it is not. I thought I deactivated it prior, but was not.

Date of experience: June 20, 2015
Washington
1 review
2 helpful votes
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Overpriced
June 19, 2015

This site is crazy expensive but does allow you to find singles in your area. I never paid for the full version but I was able to find someone in my town by using my real name as my username (not suggested), and so did the person I'm currently dating. We were able to meet after he found me on Facebook (you can't contact singles unless you pay so this worked out well). I'd suggest others to try this method if you don't want to pay and you feel safe using your real name; be sure to confirm through chatting on another social media site that anyone you're pursuing is a good person and not a serial killer as we're all afraid of on online dating!

Date of experience: June 18, 2015
Slovenia
1 review
2 helpful votes
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Someone really need to jail those scammer I mean really... I spent a lot of money on this scam site, usually they lure you in with a fake message recieved by scam bots, and then you have to pay min. 29$ for 1 month subscription, payments are recurring automatically by default, scammers, fake profiles, limited to send 2 winks per day WTF?! Limited messages and stuff. It really is a nightmare and it needs to be shut down!

Date of experience: June 18, 2015