ZocDoc has been very convenient for finding local doctors that accept my insurance
This sites makes doctors and dentist visits so easy to make, keep or cancel.
I had an excellent experience. Was seen quickly with no issues regarding insurance.
All healed and satisfied. It was a great visit. Thank you!
It was really smooth, on-line appointment setting is great, I liked the Doctor-
Best part is booking directly in the calendar without calling a receptionist
Makes things simple: insurance, appointments, review, etc. All in one place!
Excellent care, no waiting, great follow up within a few days
It's very easy and convenient! I like the patient reviews also--very helpful.
Horrible terrible, about 8 appointments fell through, insurance was never correct.
Its nonsense! You make an appointment and dont even get to see the Doctor.
ZocDoc has made my healthcare management easy and effortless! Love it!
Very happy with ZocDoc-helped me make informed decision and find some amazing doctors.
Great! Easy ans smooth
Everyone that assisted in the procedure was outstanding
Very easy to use. Loved receiving a reminder before my appointment.
Too complicated to use for me -- I am 66 and not computer literate
Hi Tim,
If you ever need any help booking, we are here for you! Just give us a call at (855) 962-3621 and we are happy to walk you through every step.
In health,
Mary M.
ZocDoc Service Team
So easy! Very customer oriented... confirmations, reminders, etc.
Very easy and quick - got a reminder of the appointment.
Thanks
You will never ever forget your appointments, Well worth having.
Five stars *****
Answer: Hello Mark. Zocdoc offers a closed-loop review system that allows patients to share their experiences after being seen for an appointment booked on Zocdoc. These reviews can be found on each individual provider's Zocdoc profile. You can search for a provider at https://www.zocdoc.com/. Please let us know if we can help you find the care that you need or if there is a different set of reviews that you are trying to access at this time. You can reach our service team at (855)962-3621.
Answer: Hi Sandra, we hope that you were able to get the care that you were looking for. At Zocdoc, we are not able to offer any medical advice or guidance so we recommend you contact your doctor directly if you need to ever verify they will be able to provide the treatment you are looking for. Feel free to reach out to the Zocdoc team at (855) 962-3621 or service@zocdoc.com if there is anything we can do to help you find the care that you need.
Answer: Yes, prices appear to be around $44-180 now. Offices get charged this even for cancellations, no-shows, and fake bookings. Zocdoc has no built in protections to negate this type of booking behaviors. Why would they when they profit off it? Zocdoc also prohibits practices from talking about this fee as it violates their "community standards."
Answer: Hello Swetha. Thanks for reaching out. We'd love to help you find a doctor and book an appointment right online. If you go to www.Zocdoc.com, you can search for doctors by specialty, location, and insurance. You'll be able to see a list of doctors and their availability. Once you select a doctor, you can choose the time that is best for you. Once you complete the booking process, the doctor will receive your appointment information and confirm your appointment via email. This is completely free for you as a patient. Please give us a call at (855) 962-3621 if you need help with this or anything else!
Answer: Hi Amanda! That depends on the doctor's office! Every provider is different, so it would be best to get in touch with them about specific pricing information. Give us a call at 855-962-3621 if you have any other questions. In health, Mary M. Zocdoc Service Team
Answer: Hi Mallory! Thanks for your question! You can see a provider's reviews by viewing the full profile and scrolling down. All of the reviews will be listed there toward the left side of the page. Give us a call at (855) 962-3621 if you are having any trouble! In health, Mary M. Zocdoc Service Team
Zocdoc has a rating of 2.6 stars from 1,426 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zocdoc most frequently mention doctors office, insurance company and new patient. Zocdoc ranks 1st among Doctor Reviews sites.
Hi Maria,
We are terribly sorry to hear about the trouble you are experiencing, and we want to get to the bottom of this right away. Could you give us a call at (855) 962-3621? We would love to figure out what is happening here.
Looking forward to hearing from you.
In health,
The ZocDoc Service Team