Everything was great! They got me in when there was no opening since I was feeling extra bad and the weekend was coming.
Went to a new doctor but they just need to follow through with any tests results and update the patient of anything new of the records
This service is convenient and fast. Great customer service too. Will definitely recommend to family and friends. Thanks!
Searching doctors is just easy through this website. Once I select and the appointment is confirmed. I get reminders.
Love the experience
I love this site! I can find all the doctors I need wight no hassle and I can fill out the check in papers before going in for my first appointments.
Zoc Doc has been a great way to keep track of my appointments and health activities. They provide great follow-up and it is very easy to use.
It was a great experience scheduling with zoc doc. I love having my doctors info all in one place. Zoc doc makes my life so much simpler!
Excellent. I was able to setup all my appts in 1 place and locate the doctors I needed. This was as simple as it gets. Great service.
The site was easy to use and I was able to get an appointment with more ease than if I would have called the office.
ZocDoc Rocks! A service that is an absolute necessity for a busy career person whom does need to see a Doctor from time to time.
Dr. Baraz listened to me and worked with me to make the best plan for my health. I did not feel rushed.
Claiming because a person is female, white, blonde & good looking means she is "too good looking to be good"! WOW!
WHY THEY ARE LAIRS TO DOCTORS: If you are a doctor, they will call incessantly, promise you great results (show you how they send lots of patients to Dr X) and then send a contract that says "no promises" just give us $3,000.00 cash. Then the truth comes out! Unless you are taking the worst Medical Or Vision plans on the market (real crap like medicaid, Fidelis or Davis (vision), you get no results! The only patients who use zoc doc are those on Terrible Plans like: Medicaid, Fidelis or Davis because they cannot find a doc with a descent review to see them (how can you do good work for less / hour than a clerk in a department store? They LIE is that they TELL YOU IN WORDS ON THE PHONE THAT can send you lots of good referrals, the truth is that they send you the bottom of the bottom (if you are stupid enough to try to make that work). Once they have your money you are screwed.
WHY ZOC DOC IS TERRIBLE FOR PATIENTS: If you need Zoc Doc to help you find a doctor, chances are your plan is so bad that no descent doctors wants to sign up for it! If not, your insurance company would have a huge list of 5 star providers rated by honest services like Google! You would also be able to call any well rated doctor and find they take your insurance by just asking!
BOTTOM LINE: ZocDoc has no interest in serving good doctors in good practices. NEVER sign up for ZocDoc as their contract says hey don't have to do anything other than keep your money. If you are a patient, Avoid Their review like the plaque. They send you to the high volume low care doctors!
I really like the quick turn around from the moment I made the appointment. Great customer service, good hours and location.
I am a psychiatrist who quit ZocDoc last week after three years of membership.
Signing up with ZocDoc was the worst mistake I have made as a physician.
It led to the destruction of my online reputation, and subsequently got me in trouble with the Medical Board. Here is my full story:
I signed up for Zocdoc three years ago. The service worked well, and I was pleased to received many bookings.
However, 95% of my bookings were from young patients seeking stimulants such as Adderall and Ritalin.
Since the bulk of my online bookings were from drug-seeking patients, I re-wrote my online profile to state: I need to speak on the phone with any new patients before confirming the appointment.
This would allow me to screen new clients, and to make sure that they were not simply out to find someone, anyone, to prescribe them stimulants.
This did not work. Drug-seeking clients would book an appointment online, fail to phone me for pre-screening, and then show up at my office when I was not there.
This happened more than a dozen times.
Patients who were not confirmed for appointments felt they were stood up. They would then get angry, and leave terrible reviews not only on ZocDoc, but also on other review sites like Yelp.
In addition, when I told drug-seeking patients that I could not prescribe them Adderall or Ritalin-- they too would get upset and leave me negative reviews online.
I received calls from ZocDoc about not showing up to my appointments. They did not care about my explanation, and terminated my account, after taking thousands of dollars in fees from me.
The best part: I received a call from the State medical board regarding my so-called no-shows. I had to explain to them the entire situation.
Signing up for ZocDoc, and paying them thousands of dollars for membership fees over the years, was a terrible mistake that nearly cost me everything.
This site was very easy to use. When you call to make an appointment seems like you are on hold for a long time. This site is very quick to use.
I have always received what I needed from ZocDoc. Thank you for being on my side whenever I need you!
This is a really easy way to schedule an appointment. I love the reminders when the appointment is coming up!
Answer: Hello Mark. Zocdoc offers a closed-loop review system that allows patients to share their experiences after being seen for an appointment booked on Zocdoc. These reviews can be found on each individual provider's Zocdoc profile. You can search for a provider at https://www.zocdoc.com/. Please let us know if we can help you find the care that you need or if there is a different set of reviews that you are trying to access at this time. You can reach our service team at (855)962-3621.
Answer: Hi Sandra, we hope that you were able to get the care that you were looking for. At Zocdoc, we are not able to offer any medical advice or guidance so we recommend you contact your doctor directly if you need to ever verify they will be able to provide the treatment you are looking for. Feel free to reach out to the Zocdoc team at (855) 962-3621 or service@zocdoc.com if there is anything we can do to help you find the care that you need.
Answer: Yes, prices appear to be around $44-180 now. Offices get charged this even for cancellations, no-shows, and fake bookings. Zocdoc has no built in protections to negate this type of booking behaviors. Why would they when they profit off it? Zocdoc also prohibits practices from talking about this fee as it violates their "community standards."
Answer: Hello Swetha. Thanks for reaching out. We'd love to help you find a doctor and book an appointment right online. If you go to www.Zocdoc.com, you can search for doctors by specialty, location, and insurance. You'll be able to see a list of doctors and their availability. Once you select a doctor, you can choose the time that is best for you. Once you complete the booking process, the doctor will receive your appointment information and confirm your appointment via email. This is completely free for you as a patient. Please give us a call at (855) 962-3621 if you need help with this or anything else!
Answer: Hi Amanda! That depends on the doctor's office! Every provider is different, so it would be best to get in touch with them about specific pricing information. Give us a call at 855-962-3621 if you have any other questions. In health, Mary M. Zocdoc Service Team
Answer: Hi Mallory! Thanks for your question! You can see a provider's reviews by viewing the full profile and scrolling down. All of the reviews will be listed there toward the left side of the page. Give us a call at (855) 962-3621 if you are having any trouble! In health, Mary M. Zocdoc Service Team
Zocdoc has a rating of 2.6 stars from 1,425 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zocdoc most frequently mention doctors office, insurance company and new patient. Zocdoc ranks 1st among Doctor Reviews sites.
We appreciate you taking the time to provide feedback about your experience while listing your practice through Zocdoc. We want each of our providers to have a positive experience and would be happy to discuss your situation further if you would like to give us a call. - The Zocdoc Service Team