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Zinger Chair

How would you rate Zinger Chair?
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Arizona
2 reviews
1 helpful vote
Follow Jack L.
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Seems to be reliable goes 3 different speeds & reverse zero turn 360 degrees keep on on battery level so you don't get stranded bring charger incase of charging is needed 8 mile distance before charging.

Date of experience: May 23, 2023
Oregon
1 review
11 helpful votes
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I like it
September 24, 2021

My husband bought me this chair as my walking was getting bad with MS. Once you get the hang of it it's pretty easy to operate, however you will slide all over the place if it's wet and since I live in Seattle, the epi center for rain, this is problematic to say the least. But if you take it very slow you should de okay! The battery life is iffy and you run out of juice pretty quickly.

Date of experience: September 23, 2021
Missouri
1 review
26 helpful votes
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14 day return policy.
April 21, 2020

The chair was purchased for my husband who has mobility issues due to MS; thought it would assist in him getting around the house and outside. However he did not find it easy to operate. He wanted me to see about returning it but since it's past the 14 days we're stuck with it and out the cost of the chair that will never be used by him. It might be a good option for some but not for anyone that has mobility and/or memory issues. Sometimes 14 days is not enough time to evaluate a product.

Date of experience: April 21, 2020
Tennessee
1 review
5 helpful votes
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Adding a second review after two years
January 20, 2022

After two years I like and recommend BUT this can't be a full-time chair. Driving with two hands is fun. Really fun actually and nimble and intuitive. But carrying things when doing so is a challenge. So it's not great for home. But the worst is that you can't go anywhere when the ground is wet. Sit and spin. I'd pay more for this device if it had bigger, better rear wheels and a bit more power. The backup beep is annoying AF. I'm disabled - not a dump truck. I'm now driving a Falcon for travel which is slower and janky but more powerful.

Date of experience: January 19, 2022
California
1 review
17 helpful votes
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I received my chair as a gift, thinking it would help relieve strain on my shoulders. Don't get me wrong its a really neat electrical chair. But since I've gotta use either my crutches, wheelchair, or walker. Using this isn't able to maneuver if there's a high slope on sidewalks or driveways. I've tried so unless someone is with me to hold myself up then be seated again. All in all it's fun and in order to use I'd need an able bodied person with me to use

Date of experience: May 28, 2020
California
1 review
11 helpful votes
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LEARNING CURVE
April 1, 2020

The chair was purchased for an 89 year old friend of mine. I made the decision to purchase because the chair is light and easy to load in my small car. There is definitely a learning curve; however, I believe it will be a good purchase once she gets the hang of it.

Date of experience: March 31, 2020
Ohio
1 review
6 helpful votes
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This chair makes it so much easier to get around. I was having problems using a manual wheelchair on my carpet. I just wasn't strong enough to keep pushing myself around all day. The Zinger Chair drives right through with no problem. Thanks Zinger.

Date of experience: March 31, 2020
Florida
1 review
3 helpful votes
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Dangerous!
July 30, 2022

On level ground the ZInger Chair is pretty good.

It is very dangerous when trying to drive it down or up a ramp, especially where turns are involved.

It's not going to happen.

Why? Unless you are pulling up on the direction levers the chair is in neutral - no control whatsoever.

Think about that!

Plus both tires require 42lbs of pressure - lose pressure, you can lose control and not everyone has an air compressor handy.

Date of experience: July 29, 2022
Michigan
1 review
12 helpful votes
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My grandfather is on oxygen and I purchased this for him because pushing a normal wheel chair began to be too difficult for him. He loves the speed and comfort of the Zinger chair! He even has me looking for a "backup mirror" for his new "toy."! Haha.
He has been able to spend more time in the living room with the family which is a true blessing from God. The Lord Jesus has given my grandfather comfort in these last moments of his here on Earth and I'm grateful that this chair has provided an easier way for us to spend time with him!

Date of experience: June 16, 2020
Nevada
1 review
17 helpful votes
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Update
December 14, 2020
Updated review

So with the pandemic its been hard getting my Zinger repaired. My next step is that since I have the replacement caster wheel assembly, but no idea on how to put it on until I'm able to get to a "bicycle repair shop" I'm just going to have a friend drill out the broken part from the wheel and the fork and make a temporary attachment to each other. Since this is the broken wheel no harm no foul.

Date of experience: December 13, 2020

Great product/ Awful Customer Service
November 26, 2020
Previous review

Please note that this review is based on Customer Service. Not the product, because this is a great product. I have MS and I've been coming to terms about having to use a wheelchair. Not me. That's not gonna happen. So When I saw a commercial for the Zinger I thought ok its not a wheelchair. I can do this. I ended up buying it on ebay. I saved $700. It was brand new. Fell in love with it. Had it for 2 months. One day I decided to go to grocery store. As I crossed the street up the corner ramp my Zinger almost threw me to the ground. Apparently the caster broke. Had a friend come pick me up. Called on a Friday to get a replacement. I was told no one was there to answer my question about part replacement. It was late. So I was asked for my contact info. Told they would get back to me Monday. Didn't happen. So I called back. Was told to take photos of chair. They gave me a forwarding email address. Waited for a day. No return response. I called back. Was told that I was given the wrong email address. So they gave me another. That email didn't exist. I finally gave up on the company and found part on ebay. Thank God. So great product awful customer service. What I would still like to know was this broken caster just a stroke of bad luck, or should I tread gently? I should also mention the name of the company was First Street

Date of experience: November 26, 2020
Virginia
1 review
14 helpful votes
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The Zinger chair has enabled me to go anywhere in my home with ease. I am a paralyzed veteran of Vietnam, and I cannot walk on my own. Previously, I got around with a Walker. That was so awkward and inefficient. I have fallen many times and could not get up on my own. As a 91 year old man, I now have my life back with the Zinger. I will be able to visit the new US Army Museum that will open on November 11, Veterans Day. The Zinger will enable me to make the visit.

Date of experience: October 14, 2020
Minnesota
2 reviews
3 helpful votes
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I have a Zoomer, not a Zinger. The chair is A+ for mobility and use, but F on design. It's bottom-heavy due to the motor and battery. The anti-tip wheel casters stick out further than the rear wheels, even when they're all the way in. They touch the ground first and they're only held on by cast aluminum, they snap really easily if the weight of the chair rests on them. There's no easy way to replace them, they're part of the rear wheel mount. I've broken one completely off by taking it out of a car - I set it down and just the weight of the chair snapped the caster. They need to be made completely removeable for transport. Other than that, I love the chair. I wish it were easier to buy parts for.

Date of experience: January 14, 2022
North Carolina
1 review
7 helpful votes
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Front tires
January 6, 2022

I recently purchased a Zoomer and so far I'm very satisfied. (The Zinger requires 2 hands to operate so I would avoid that one) The only issue I have encountered is getting off the elevator, the gap on the floor was wide enough that the front tires slipped in. Very concerning so be careful, I am surprised that issue wasn't identified sooner, wider front tires should prevent that from happening.

Date of experience: January 5, 2022
California
1 review
7 helpful votes
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Takes practice
July 29, 2019

Still learning. Negatives so far are requires 2 hands at all times, must stop & push button to activate reverse which makes loud beep & brake is not easy to pull up with weak hand. No easy stop downhill.

Date of experience: July 27, 2019
Illinois
1 review
2 helpful votes
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Horrible electric chair
September 20, 2022

I bought a Zinger a few years and had nothing but trouble not only do I have to purchase rear wheel at least twice a year, but bolts and parts are easily lost. I bought the Warrenty and need your company to fess up to your guarantee, and fix my chair. This chair cost me more than I make in Medicare, and you need to take responsibility in your product, and company does not take responsibility. Had to buy an extra battery in order to meet my needs, just horrible
Frustrated Customer

Sent from my iPhone

Date of experience: September 19, 2022
Gail C.
Ohio
1 review
30 helpful votes
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Shipping costs too high
December 28, 2019

Loved the chair, but it didn't work for me. It was too hard to read The hand control buttons, the are low on the side (I have neck issues). So I sent it back to the tune of $122 in shipping. So make sure you really want it or the shipping fees will be very expensive which they don't tell you when ordering. They probably won't post this to their site because it seems they only post the positive only comments.

Date of experience: December 27, 2019
New York
1 review
15 helpful votes
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Compact and lightweight
November 11, 2019

The chair is everything it is advertised to be. Unfortunately, customer service is fantastic when you were purchasing however, if you need to return the chair for any reason there is no response from your sales person. I was able to reach someone in customer service who assisted me and arrange for pick up. The salesforce needs major work on their dedication and ability to assist customers.

Date of experience: November 8, 2019
Indiana
1 review
6 helpful votes
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Zinger is Amazing
August 8, 2019

So easy to operate and we love being able to have mobility to get around with out wearing out. My husband loves it because now he can go shopping and other places without getting too tired. We love it.

Date of experience: August 7, 2019
Oregon
1 review
12 helpful votes
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Love it! Again...
September 16, 2019
Updated review

To disconnect annoying reverse beeb take out screws, open control handle and disconnect the white wire coming from chip with square speaker attached. It can be reattached if wanted. Beep button still works manually.
Just found out there is a "Zoomer" chair that uses a joy stick instead of double handles. I wish I had known about this chair earlier. Double handles does a workout on your hands and arms. Could be a positive or a negative.

Date of experience: September 15, 2019

Love it!
August 26, 2019
Previous review

Tried the Zinger out and went to our open dog park near Fern Ridge Lake (Eugene, OR). There is an asphalt road to & through the park which worked great. I tried it in high and my partner & our two dogs could hardly keep up. Driving through the grass area full of bumps worked on medium & I guess I won't need to get my highs from roller coasters anymore. I did get stuck on rocks & limbs and reverse was not quite powerful enough to back me out. My partner assisted. I do not like the beeping noise while in reverse. Can it be turned off? Also the on/off button had a loose rubber tab inside, but was easy to fix. Would have liked the logo tag to be in green & black to match my Zinger, but I colored it in with magic markers.

Date of experience: August 25, 2019
Texas
1 review
4 helpful votes
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Initial overview
June 6, 2019

Nice and light.
Power controls in difficult location. Must turn head and look down to confirm reading and setting. Also, engaging the braking system needs to be reevaluated so as not to cause a person to bend over to engage.

Date of experience: June 5, 2019

Overview

Zinger Chair has a rating of 4 stars from 54 reviews, indicating that most customers are generally satisfied with their purchases. Zinger Chair ranks 5th among Mobility Aid sites.

service
5
value
7
shipping
5
returns
2
quality
9