Zillow

I don't even know where to begin. Non existent consumer support. My pictures magically disappeared about 3 weeks ago - therefore, no one is viewing my home. I have sent 3 extremely kind emails asking for help. To no avail. They have not responded. When you call the zillow "customer service" line you can't speak to someone unless you are a realtor as they are "paying" for zillow. For sale by owner leave message, which is probably an un monitored mailbox. Yep, you guessed it! No one has returned my call.

Also, zestimates are not even close to being accurate.

I only have a short time. I was given 90 days to move I've been using zillow daily for the past 2 months to no avail. When I am able to get a message to them I leave my phone number in hopes someone will call me with an affordable place. So far just emails with places I can't afford I mean with 2000 and 3000 dollar rents who the hell can afford that. Yet every time I use there site I always enter the same filters. It's funny how the site has you set up a username and password to save but they don't save information about your needs. Often I get houses listed for sale believe me if I wasn't just starting my credit now I would buy. But sadly I can't get a loan. I just hope I don't end up homeless bad enough our landlord is putting us out. And please no negative responses here you don't know the whole situation and I hope you will never have to experience what our landlord is putting us through.

Terrible customer service, nobody answers phone except for revenue issues. Owners and realtors have issues with inaccurate property information. They do not correct erroneous listings in reasonable time frame. The zestimate is misleading and only licensed property appraisers should be able to make this determination whereas their logarithmic formulas are not accurate and in many cases harm property owners and purchasers. They are political and use this to injure people who do not share their views. Feds need to break them up now.

I put my house up for sale and had plenty of responses. A lot of RE agents bothered me to list with them, but I saved $7000 for the trouble, and could have saved twice that if the eventual buyer was smart enough to contact me directly instead of contacting an RE agent to contact me. Put in the ad to be contacted directly, also invite agents to bring their clients capping their commish at 2.5-3%, then save half or even all the commish.

Thanks Zillow. Now if you could just objectively improve your RE agent reviews instead of making them a cheering section...

Attempted to list a property through MLS. Zillow delinced the listing, yet Trulia and Hot Pads (Zillow sister companies) accepted. Reported problem with listings. OVER A WEEK no response. Zillow gives the appearance they just don't care if the information is accurate. I had a sales person call to sell me advertising space the next day. I told him HOW could I be associated with someone who doesn't react to problems. I understand why the company is losing money and coming up with the "Latest Technology" and raising money for new ventures. Their execution is BROKEN and need other people money to keep them going. I would retract this review if they called me and fixed the problem.

Great job zillow.com i got my first house very easy to do about, admin is easy is to talk to, also thanks to the freelancer guy from Deepdarkworld(a) yahoo com who was able to help me get some bad credit record off my Fico which made my credit go up in just 2 weeks, that made me qualify for a mortgage loan which got me my home, his phone number is *******'0798, if anyone needs advice and help on getting mortgage he worked for me

March 2016 we had our Realtor in TN locate a Realtor here in Longview, TX. She recommended Dona Willett with Summers Real Estate Group. Dona is like talking to a friend and we felt comfortable with her soon as we met. Once we found the house their were some issues, and she stayed on top of it up until the closing. We are talking 7 long weeks. While she was on vacation she called from the airport checking on things. If she was out of the office Brandy stepped in and helped. We could not have asked for a more personable, professional agent. Always up-beat with a ready smile. We closed on our home 6/27/16
We highly recommend Dona Willett with Summers Real Estate Group.

Thomas and Rae Marie

Zillow is a scam if you are selling by owner. They do not show FSBO listings to buyers, unless the buyer knows to change their settings to show FSBO listings, otherwise they are hidden, and only shown to realtors and investors, who then blow up your phone with calls and text messages, dozens a day, wanting you to list with them or sell for half price. I listed for three months and had no calls from buyers. All of my legitimate buyer calls came from my sign on the property.

In our recent purchase, Zillow +Redfin+our buying agent were all necessary to get a great house. It was not the "lowest price" house, but the right school district+walkable location+ house with great bones+ right size. Mind you, Zillow is just "one" tool, however what else is available to buyers? The buyer's agent, while very experienced and on our side, is not perfect either. For us, having many reference points, such as our agent, city tax assessment, recent sales, Zillow's data were all necessary to make a better choice.

To Whom It May Concern:

Kathleen Hill, with Berkshire Hathaway spent hours and miles over two long weekends, helping us find the home we wanted. Her availability through numerous phone calls and emails was essential with the remote closing process. We appreciate her considerate, objective observations and suggestions which helped us make informed conclusions/decisions.

Respectfully,

Kenneth and Clair Roe