Zillow

I as well as several other realtors have tried this lead generation program. Do not waste your money on these garbage leads. They work based on impressions so anyone that comes onto the website is what they consider a referral (bad names, bad numbers, pre mature buyers/seller and window shoppers). I do not even know how it is legal to sell these so called "referrals" and then sell the same "referral" to at least 25 other agents. You should be ashamed of yourself Zillow.

Zillow has had inaccurate information about my home on their website for almost a year. I have written to them on four (4) separate occasions to get it corrected. Every time they reply with the "there's nothing we can do" response.

I even sent screen shots showing how the search results don't even match the address entered, but the "Help" people again said, "Nothing we can do about it."

So the data they have is incorrect, unreliable, not factual, points to the wrong addresses, and they can't do a thing about it.

Recommend you use other resources.

There are A LOT of lazy real estate agents on Zillow. I would never contract with an agent that doesn't take the time to take pics or takes dark or lousy pics. If a Zillow listing does not have pics, I (and many others) will not even consider the property and will move to the next. Also, the lazy agents don't take the time to describe the home and instead say something like agent, see notes. What good does that do the average home shopper that doesn't have an agent yet? If there is a HOA fee or lot rent fee, Zillow always avoids revealing this info even though it is significant toward the true price of the home. And if you try to look for a house in FL, you will have to go through thousands of manufactured homes that lazy real estate agents should have listed in manufactured home section. Lots of room for Zillow improvements.

Horrible customer service. I listed my rental on Zillow and started getting calls the same day. 48 hours later I had my rental secured with a new tenant! Great! So now I have been spending the last two weeks trying to remove the rental so people stop calling me. I have contacted Zillow corporate in Seattle three times and all you get is an answering machine telling you to leave a message and I'll call you back. They never called back. There is no Tab for landlords on their website! Oh we can a half later, I am giving up. The thing is, that this is going to reflect negatively on Zillow because when people don't get return phone calls for me, they will blame Zillow, not me.

Upon trying to review an agent who failed miserably in working as my listing agent It appears that Zillow is shielding this agent from some negative reviews. I submitted my review about a month ago and haven't received any feedback rather it was accepted or not. Chances are it was flagged since it rated the agent with one star and recommended against his services. It was an honest review of his overall lack of efforts and bad attitude towards us, his clients. I'll likely stop using Zillow all together. It likely won't affect them but I'll be satisfied by just not using them.

Zillow is a terrible website to use when searching for a place. Why is it that you can't put 1-2,3-4, just 1, just 2 bedrooms, etc.? It always has to be X+ whatever you're looking for. Why is it that when I put the maximum willing to pay for rent at a certain price point the right side consistently comes up with things WAY out of my price range? Or homes that are 6 bedrooms when all I want is one or two? Don't even get me started on how badly it "sorts" the homes/apartments, also. "Low to high" is a lie. Scrolling down I see 1, 386, 1, 209, 1690, 864. It makes absolutely no sense whatsoever. I'm sure I'm not using the site wrong, I'm sure it's just a terrible site. I've had better luck just looking at Google maps. Seriously.

$2500 a month for 1.5 leads a month. 4 actual leads and the rest should never have been transferred. Dog walkers looking for her clients, a dad checking to see if his son got a good deal on the house he bought, a guy from out of town who needed a tour guide, none of these should have qualified as "leads" each cost me $2500 - Run screaming and go get your own leads. One thought comes to mind "class action lawsuit"

Our home value has, according to Zillow, steadily decreased, while homes all around us have increased. Why? Who knows! I sent an e-mail to Zillow about this; they told me that they use "neural networks" to appraise homes. What BS! On our block alone, they have missed several homes that have been torn down and rebuilt to a much larger size. Houses in our area routinely sell for prices ~50% higher than shown on Zillow. Don't bother with this silly website.

1. No on the ground knowledge of home values.
2. Do not go by these values as they are off as much as 20% in either direction.
3. Location of house does not matter to them, when we have all learned that location is very important when it comes to real estate.
4. A house can be on dry land or have a beautiful water view and that is not taken into consideration.
5. Do your own due diligence, check your location, speak with neighbors, go to a reliable real estate agent and save yourself a lot of mind games and aggravation than by using Zillow.

Plain and simple, this company is a fraud. They make up prices in order to induce people to put their homes up for sale. Then they refer the leads to brokers who pay them a fee. If this does not work, they restate your estimated home price and rewrite the history so it never shows the inflated prices that once were on their site. If you read the other reviews you will see that they also take advantage of realtors. There is no moral compass at this company. It all stems from the "tone at the top".

Zillow's guidelines do not permit reviews of realtors that you may deal with and either reject or deal with indirectly, such as a realtor selling a home nearby (who may create problems for nearby homes) or one who acts unethically or unfairly when representing the other party to your real estate transaction. Their rule seems to be do not comment on a realtor unless they represented you directly and you happy with them. No wonder so many realtors, buyers, sellers and renters di not take Zillow's ratings and data seriously. In short, they only accept biased ratings.

After writing a review on this site about Zillow last year, I have read many reviews that agree with my consensus. This company is totally irresponsible in it's business practices, answers to no one, and has hurt many people who try to sell their homes for fair prices. I agree with the person who suggested a class action suite against them. No one should have to deal with a company like this pretending they know your house, and it's worth. Just like the bogus credit score system, zillow is not reliable, and costs people a lot of lost money.