website thubmnail of Your Store Online

Your Store Online

How would you rate Your Store Online?
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Idaho
1 review
1 helpful vote
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Satisfied
October 23, 2020

Tried two pairs. Worked great. Easy put on and off.
Ordered four more pairs. Satisfied.
Showed others the compression socks.
They ordered and they are satisfied.

Date of experience: October 22, 2020
Australia
1 review
0 helpful votes
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Does not work
August 23, 2023

Does not seem to charge or faulty glob or faulty charger
Charger light does not come on so l do not now what is the problem, if you have suggestion please advise

Date of experience: August 22, 2023
Pennsylvania
1 review
2 helpful votes
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5 STARS for a great item I purchased
5 STARS for customer service for quickly resolving my issue
-1 STAR for purchase process and expensive shipping fee and long wait for delivery
4 STARS total overall

Date of experience: May 7, 2020
Colorado
1 review
6 helpful votes
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They advertise for things they have in stock for super good prices!
I was looking for a wii balance board i could only find for $100 every else including EBAY! I find it here for $59.95! They said it was in stock and would be shipping the same day! Not only is it not in stock but coming from across the country! It has now been 3 days over a month since i placed the order and the only thing the company has done for me has refunded me a whole $6.75 which was half my shipping cost. They also said they bumbed me to faster shipping. I still have yet to get tracking on something they keep saying is on its way.ive waited less time for things from china! Their customer service people are careless burnt out people who really can care less about what i ordered or were it might be they have their money like they wanted.

Date of experience: February 23, 2011
Georgia
1 review
1 helpful vote
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I searched to find the item at the best possible price. The price seemed too good to be true, so I wasn' sure what to expect. I must say that i was happy when the items arrived. Very satisfied customer.

Date of experience: August 10, 2017
Illinois
1 review
0 helpful votes
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I recenlty took advantage of a HomeRun offer for three Freedom bras from yourstoreonline.net. The same day I bought the voucher from HomeRun, I heard from yourstoreonline with my invoice number, and I received the bras within the week! Fast, efficient service!

Date of experience: August 13, 2012
California
1 review
2 helpful votes
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Ordered special pillows, and after month had still not received them. Emails went unanswered. Decided that this is a scam outfit and cancelled my credit card charge

Date of experience: March 2, 2013
Arkansas
1 review
2 helpful votes
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Great product
March 29, 2018

These were very comfortable and exactly what I was expecting them to be. The zipper makes it do much easier to put on. Thank you.

Date of experience: March 28, 2018
New York
1 review
4 helpful votes
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This place is RIP OFF city! Don't buy they lie. No confirmation number, no merchandise, just the bill on my credit card. Call your states attorney general!

Date of experience: December 17, 2013
Paul R. Your Store Online Rep
over a year old

Thank you for your recent purchase, we strive for 100% satisfaction with not only our products but our services as well. I am sorry to hear that you are unsatisfied. During the order process we do supply the customer with a confirmation, as well as an email immediately. Also on our webpage we allow customers to create a user account to review their order at anytime. We also have a customer service number and customer service email listed on our website which can be used to contact us during business hours. We also have our phone number listed next to the charge on your credit card if you have any questions. On behalf of YourStoreOnline please accept our apology for the inconvenience we have caused.

Illinois
1 review
3 helpful votes
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Ordered a product, Cancelled within 10 minutes. They said they never got the cancellation. Said just return upon receiving product. Mailed it back and after 1 1/2 months of dispute they said they did not receive the returned product. Seemed just too convenient. Felt like they just wanted to keep our money, WHAT HAPPENED TO BEING HONEST!

Date of experience: May 22, 2015
California
1 review
0 helpful votes
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A good part of life is being at the right place at the right time. I was switching channels and ran across a commercial about a gel cushion. I went ahead and ordered the buy one and get one free, sinice I wanted some help in both the car and at the computer. Well everything the promo said, was absolutely true. I have always had back trouble and when I received the gel cushions I immediately put one in the car and one on my chair by the computer. I am really impressed with the benefits I received using them. I would recomend the gel cushions for anyone who has any form ofl low back trouble. Thanks yourstoreonline for coming through for me.

Date of experience: October 10, 2013
Georgia
1 review
0 helpful votes
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Great Customer Service
November 21, 2020

I had a problem with one of my outlet covers and without and complaining they replaced my defective part. Thank you so much

Date of experience: November 19, 2020
Kentucky
1 review
2 helpful votes
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I bought these for my mother to try. She says that they work good for her swelling and make her legs feel better.

Thank you.

Date of experience: June 3, 2018
Benin
5 reviews
2 helpful votes
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Too many bugs
September 3, 2020

The shopping site is a bit frustrating. It just crashes every time, suddenly you have to reload the page which is not at all easy

Date of experience: September 2, 2020
Nevada
1 review
3 helpful votes
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Do not buy from YOURSTOREONLINE.NET, I ordered space bags and they came while I was out of town for 45 days, I called they and explained that some of the bags were not working and I wanted to return my order, they stated it was longer than 30 days. I asked to speak with a manager and they stated that I could email the manager, after 10 emails and no reply. I never received an invoice, nor a shipping bill or email for tracking the package, I spent 86.00 on a case of space bags that don't work! Needless to say, it is hidden on their website that you must contact them within the 30 days for a return. They are unprofessional and they don't care if they sell bad products from China. I WILL NEVER BUY FROM THEM AGAIN! I contacted my credit card and disputed, however they stated that the policy was 30 day return from vendor.

Date of experience: November 14, 2013
Florida
1 review
0 helpful votes
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Just What I Needed
August 27, 2015

We have limited closet space and my husband collects concert t shirts so I needed some help. We bought the metal space saving hangers and they worked just as promised. I am extremely pleased!

Date of experience: August 27, 2015
North Carolina
1 review
1 helpful vote
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Order confirmation steps are quite confusing you will never know, I tried to order a toy on 22nd DEC 2017 but did not go thru but I got a order confirmation email on 25th DEC 2017 with subject as "Your Invoice ******* Is Being Processed" and there is a charge 11.95(my order total was 15.95) which was not mentioned while ordering.

Date of experience: December 26, 2017
Arizona
1 review
2 helpful votes
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Great!
January 17, 2018

They were gifts and the persons like them a lot. Thank you... one uses it in his survival gear as he works with the highway dept... the other has been experimenting with it... they are happy...

Date of experience: January 16, 2018
District of Columbia
1 review
0 helpful votes
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On June 14,2013, I ordered $83.00 of special hangers. My credit card was deducted July1. Today is July 31, I still have no hangers. I was promised a tracking shipping number 3 weeks... still no tracking shipping number.

Via email, each time I inquired about the hangers... I received an email..." Order Is Proccesing". When I call, I get a recording and left waiting up to 15 minutes with no one ever coming to the telephone. To assist me, I plan to contact my local TV Station's Troubleshooting Program.

DO NOT ORDER FROM THIS COMPANY! PLEASE, ACCEPT THIS WARNING.

Date of experience: July 31, 2013
Louisiana
1 review
4 helpful votes
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I would NEVER RECOMMEND this company to anyone, not even my worst enemy. If there were negative stars to mark for this company I sure would use them. I had a question on shipping my order and the customer service (General Manager) was very rude. When I asked to speak to his supervisor he said he was the general manager and I would have to write to the company to make any complaints. Scott Johnson the "General Manager" who was answering customer service lines was VERY RUDE and CONDESCENDING. I noticed that there is no where to rate your experience on their website. I wonder why. This company is a rip off.

Date of experience: December 10, 2013

Overview

Your Store Online has a rating of 3.9 stars from 120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Your Store Online most frequently mention and customer service. Your Store Online ranks 2nd among Wholesale Electronics sites.

service
4
value
4
shipping
4
returns
3
quality
4