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The company has garnered a mixed reputation, with some customers praising its effective marketing strategies and responsive customer service, which have led to tangible business growth. Positive experiences often highlight knowledgeable representatives and personalized support. However, significant concerns have been raised regarding service consistency, particularly after a merger, with reports of deteriorating support, unprofessional behavior from sales staff, and difficulties in account management. Overall, while some clients report satisfaction and results, others express frustration over communication issues and perceived value, indicating a need for improved service reliability and customer engagement.
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We have used Yodle since 2009 with nothing but great success! They are easy to work with and respond very quickly to my requests! I highly recommend them if you are looking for a new and updated website!
Prepare to be over promised, over sold, over charged and under served. There are lots of bells and whistles but no noise. I was very disappointed and then when I cancelled they charged me for an extra month.
Yodle is simply AWESOME! We didn't really know about the products, tools and services they provide but our small company took a gamble and within just a few days, we have seen HUGE results not to mention the coaching, encouragement, and too many other perks to list in this review. I love it when they call to check-up on us, see how we are doing, and ask us how we can help reach our goals. Ryan N. And his team have been helpful beyond what I can explain. Yodle provides precise and easy to use tools for all businesses who want turn key action and plans for growth. If you are thinking of going with Yodle and follow their lead, it is simply a HOME RUN! We honestly can't wait to see what tomorrow will bring.
Yodle is one of the best online promoters of your business I have seen awhile. From step one though the final product they guide you based around your business needs. Their customer service aspect is definitely world class and they are very motivated to help their customers. Bravo Yodle!.
I have tried several advertising, sales promotion, web site awareness, etc. companies for years to get leads and referrals. So far, Yodle is the only method that really works. I have received leads and converted some of them to new customers. The people at Yodle are professional, knowledgeable and really take ownership of my situation.
After a high pressure sales pitch I relented and signed up. In this process I was required to turn over my google+ page to them. After 3 months I decided I wanted to control my online presence myself and we parted ways. I have repeatedly asked them to either delete my google+ page or turn managership over back to me. It has been about a month and they have done neither. DO NOT SIGN OVER YOUR BUSINESS GOOGLE PLUS PAGE TO THESE GUYS!
Hi Dave – This is Radley Moss, Director of Corporate Communications at Yodle. I'm sorry to hear about your frustration. It is our practice to release this listing as part of the account cancellation process. I’d be happy to look into the status for you if you want to contact me at rmoss@yodle.com or 212-542-5449.
Also, if you had a bad experience with a member of our sales team, I’d like to hear more about that. We set high standards for all our employees, and I want to ensure they are being met.
Thank you,
Radley
YODLE IS SUCCESSFUL!
We have been in business for 16 years. We have tried other Marketing Companies and had little success. Yodle has shattered all other competition. When it comes to Marketing, we have had record breaking months. For what they charge, we get a great return on our Investment. The Custmer Service is dynamic in all aspects.
The service people were great! Listening to phone calls and reviewing with staff was great. Unfortunately, the leads simply didn't materialize, and at that cost I'd expect better results.
We have been with Yodle / Google since July 2014. We have received several telephone calls - and we have closed three (3) contracts - one of the jobs will finish this week. One of the jobs will start this week. The third job should start next week. We are pleased with the quality of the calls we received - we are currently talking with three other possible contracts - one looks very promising. Homeowners who make the telephone call to us are looking for someone to do the work and tend to be serious about having work done. Now that we are closing one job - we look forward to additional telephone calls and the opportunity for additional projects.
YODLE assisted our company greatly during our formative years.
The staff and services provided were definitely influential to our growth and success.
We are getting a lot of calls, but few are quality. Most just want some quick, free legal advice, and are not interested in hiring any lawyer. Still, we have had a few decent ones and have actually picked up a few clients. On balance, the jury is still out on this one. We are not sure if it is even paying for itself. If it is, it is not by much. We are hoping to land some good clients that can be great repeat business, but we will see.
I have done marketing for my law firm via tv commercials, websites, and radio ads. Yodle is by far the best service that I have ever used. I will strictly use Yodle from now on. I have referred friends to use yodle as well. My law practice is booming and I have to thank Wes Curry for his great advice. Business could not be any better!
Sanjay Biswas, Esq.
New Orleans, LA
To be honest, at first we were a little nervous about signing up with Yodle afraid of the risk we were taking to commit to an expensive 90 day trial period with access to our already existing online listings being granted to Yodle. It turns out that even with having a little technical difficulty with on of the online listings within that first 3 months, we still had calls pouring in! We couldn't keep up, it was crazy! Yodle has definitely proven to be worth every penny, not just in the successful results we have had with the customer leads alone, but also with the professionalism and wonderful customer care we have always received. They worked diligently and quickly to resolve the technical issues we were having. We are now opening another location for our business in the neighboring city and will definitely be calling Yodle to set up another advertising campaign, without hesitation. Yodle blows any other paid advertising we have tried out of the water!
Love yodel, love my rep Jimmy. My business is increasing by leaps and bounds
Thank you!
Aachen Tree Service
Yodle Created a Website for me that is Extremely Professional, which they use to Market my Company for me using Google Adwords and other Streams of Marketing. Saves me time and money, and they do a way better job than I could ever do. Highly Recommend them for marketing a Biz.
We just started using Yodle a couple months ago and our law firm has seen a significant increase in calls and clients.
Our representative Jimmy has been fantastic and very helpful! I would definitely recommend Yodle to others!
We work with Yodle and I find them very helpful in generating business and also very helpful when it comes to customer service. I really enjoy the fact that we chose to use them!
We have had really great service with Yodle. The reps have changed a couple of times on us, but each one has made us feel like we are their number one client!
Fantastic service any questions answered right there and then! I recommend Yodle to anyone who needs to pick up business in the area. Customer service is always friendly and helpful anytime I call.
I have nothing but wonderful things to say about my site. It has been phenomenal in my area. I like the easiness of it and how user friendly it has become to do things like upload my own pictures.
Answer: I received a few leads that actually worked out. However, it wasn't enough to justify using them in the first place. The leads seemed to come in when I had signed up for their "google ads marketing" addition. So basically, the google ads provided 80%-100% of the leads, not Yodle. I Would've been better off spending my money on Google Ads written myself.
Answer: Yodle only cost me money and quite a bit of frustration! Tony
Answer: I have a spare wet-vac if you have extra cash laying about. Give me a call. It would be a better application of energy use.
Answer: Run Forest Run. They make promises. They will put wrong info on the web. Who spends 600.00 Before a return if you gat that. Run Forest Run
Answer: Dont do it.
Answer: If you get a website made. The search engine go by the 2nd letter in order for your site to be pulled up quickly. You would be better off doing your own social media marketing, joining the BBB and Y and white pages of phone book. Magnetic vehicle signs, etc. Need more free tips email me at rstoutmire@yahoo.com subject line Javier S. Contractor. Hope this help you but don't pay any company any money for any work. Rhonda S.
Hi Rick – I’m very sorry to hear you weren’t pleased with your experience with Yodle. It sounds as though you feel like there was a miscommunication about our services and billing. Please feel free to contact me at rmoss@yodle.com or 212-542-5449 if you have a few spare minutes. We have very high standards across our company and I would like to look into what happened.
Thank you,
Radley Moss, Director of Corporate Communications