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Yodle Reviews Summary
The company has garnered a mixed reputation, with some customers praising its effective marketing strategies and responsive customer service, which have led to tangible business growth. Positive experiences often highlight knowledgeable representatives and personalized support. However, significant concerns have been raised regarding service consistency, particularly after a merger, with reports of deteriorating support, unprofessional behavior from sales staff, and difficulties in account management. Overall, while some clients report satisfaction and results, others express frustration over communication issues and perceived value, indicating a need for improved service reliability and customer engagement.
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I have been with yodel for one month and I have already made a sale. Great way to get web present.
Jeffery was very patient and kind buring the setup porcess. I think Yodle will be a very lucrative tool to our business it is easy to work with and is user friendly.
I find the staff at Yodle to be very professional yet very personable at the same time. They answered all my questions in a way that I could understand and they went the extra mile to help me with any concerns. I had the pleasure of working with Jorge Suarez recently in setting up some things on my account and he took all the time I needed and helped me to make decisions and get things set up to my liking. Way to go Jorge! I had previously left to try another company, big mistake, making me realize how great Yodle is and I am very, very happy to be back with them.
You can tell that John really cares about his job and works hard to get the results that we need here at CGS auto glass very very happy with his customer service
Spoke with the Rep Javier. Very helpful and took care of what I needed quickly.
This is the easiest marketing tool! Customer service is fantastic! I would recommend this highly. Especially to small business owners!
As a small business owner you are always trying and hoping to make the right and smart decesions for your business. I have been a yodle client for the past five years. They have designed and managed my website and have sorced to my company many excellent and profitable leads in my market area. Through the years we have had some hiccups as any bussines relationship over a period of time will tell. However they have always been resolved. I have and will continue to reccomend Yoodle!
The Team at Yodle helped me to build a website for my business that I am so proud of! They have helped me to have confidence in the way that I am advertised online, and each of the Yodle team are knowledgeable and so helpful. I highly recommend Yodle for anyone who wants to have access to the expertise of the Team at Yodle as well as the flexibility to customize their website.
I am new to Yodle and needed a basic training session to guide me through the use of the website to optimize our success with the program. He took the time to take me through each function and explained it thoroughly, answering all questions that I had. Now I have a better overall understanding of how this works and what I can be doing to help our company get more leads.
Yodle has excellent support service. Every single time I have a question I receive an immediate answer and they take the time to walk me through and make sure I understand it. The people are so very nice to deal with.
John spent a lot of time helping me with my Facebook page. I'm very appreciative of his help.
I am fairly new to yodel and already I am very impressed. They have one of the best customer service departments I have ever dealt with as a business owner. They are not only helpful but they are knowledgeable and have excellent follow-up.
I recently started with Yodle and I love their marketing program. It is very user friendly. I feel this is going to help my business and marketing greatly.
Changed my credit card number after first card compromised. Spoke with Jeffrey. Excellent service.
After speaking to Chuck Ashley, billing department, I was very satisfied. I was late on making my monthly service payment. My company does gutter cleaning and pressure washing, and the weather was so bad for two weeks that no work could be performed by my staff. Yodle was more then happy to still continue providing service and generate leads. Thanks guys!
John was very friendly, and most helpful answering my questions
After over three weeks of frustration, Jaime has thoroughly explained the process to me. I wish I knew then what I know now I would not have timed the change over at such a critical time in my business - Valentine.
He patiently listened to my needs and has tried to accommodate my requests. For example his changing the blue color of the new website to rust/terracotta to more closely reflect my business colors was great. Now, thanks to Jaime the new website is beginning to have a better representation of my business.
Jaime has not only redeemed my website but has also strengthened my faith in Yodle! Thank you Jaime.
When calling the customer service department, the representatives are knowledgeable and helpful when getting our questions answered. At times, they are offering suggestions when we are in need of help too. Thanks for your support.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members