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WomanWithin

How would you rate WomanWithin?
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Germany
3 reviews
7 helpful votes
Follow Kerensa W.
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I should've read reviews before ordering here. Looks like I'm not alone who has a problems with returning clothing and getting my money back. It should not be this way, what a shame.

Date of experience: April 20, 2023
Washington
18 reviews
5 helpful votes
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Simplified
May 13, 2015

Woman Within clothing has a good selection even though I believe their prices are a bit high. It is simple to return merchandise if you are not satisfied for any reason.

Date of experience: May 13, 2015
Kansas
1 review
0 helpful votes
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Okay been within customer for probably over 25 years hardly ever ever send things back but I needed to this time send a pair of shoes three pairs of pants and a tea with two return orders charge me 1099 for using their label I called to say hey what's going on I've never knew about this and they proceeded to tell me yes it's in the fine print so I said come on I hardly ever return anything I got no help so I asked if this was being recorded told him just to take my name off their mailing list I didn't need to use within any longer as a customer for over 25 years whoever I was talking to hung up on me when I asked if this is being recorded so I'm not a happy camper

Date of experience: April 24, 2022
Magali R. WomanWithin Rep
over a year old

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this does not happen again.

Massachusetts
1 review
0 helpful votes
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I just like to look through the catalog to see if they have some interesting clothing that the customers may be interested in and including bras for big chested woman.

Date of experience: August 14, 2020
West Virginia
3 reviews
0 helpful votes
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Super Site
December 24, 2017

Long time shopper great prices Good quality clothes and always have my size. I highly recommend this company to anyone who wants to look good at a reasonable price.

Date of experience: December 23, 2017
Wisconsin
4 reviews
8 helpful votes
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I love their sweatshirt robes - most comfy things I have ever owned and a perfect fit. However some of the other things I've ordered actually run a little too roomy - unlike Hanes which is skimpy.

Date of experience: March 12, 2015
Illinois
4 reviews
3 helpful votes
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Excellent store
December 16, 2017

I order a lot from woman within have very nice clothes, I always get my merchandise with in 7 days, most of the time things are in stock. They have any thing your looking for.

Date of experience: December 15, 2017
California
1 review
0 helpful votes
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Overall experience
January 7, 2022

I'm so frustrated & disappointed with my experience with this company. The customer service seems to lack ability in helping people correctly. Today was the last straw. I made a complaint but may have fallen on deaf ears. I ordered a large order pecifically using my gift cards since you can't get refunds. I missed the fine point regarding that. So I get the bill trying to get it straightedge out that my gift cards weren't used, not my fault! No one can go & apply it now so basically I have to pay the bill, return the items when I get them & start all over with additional gift cards to use. How can you rely on customer service after going thru numerous people last week & this week! I wouldn't haven't a star at all if it wasn't for one young man!

Date of experience: January 6, 2022
Magali R. WomanWithin Rep
over a year old

We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.

Texas
4 reviews
1 helpful vote
Follow Dena W.
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For casual dressing at affordable prices, woman Within is a great for the plus size shopper. They now offer free returns which makes shopping very affordable and convenient.

Date of experience: February 17, 2017
California
2 reviews
0 helpful votes
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I see all of these bad reviews and can't understand why. I have had nothing but success when placing an order. They even sent a holiday card with $50 off $100 or $100 off $200. I love this company!

Date of experience: December 7, 2022
Massachusetts
1 review
2 helpful votes
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Used To Be Great
January 11, 2018

I have ordered from Woman Within for probably over 20 years now. I haven't stopped using them entirely, I still love their jeans & leggings.
BUT THE TOPS ARE SUCH POOR QUALITY NOW, I've stopped buying tops from them. Paper thin material, just what you want to accent your "extra" tummy.
They ship pretty quickly & have been good about returns. But the poor quality tops have really made me look elsewhere to buy my clothing online.

Date of experience: January 11, 2018
Magali R. WomanWithin Rep
over a year old

Hi Pam, we're very sorry for the frustration. We appreciate your feedback regarding our tops and I'll be sure to share your concerns and feedback with our team.

Washington
8 reviews
6 helpful votes
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Poor quality
March 13, 2017

Questionable sizing. Pictures look great, price great, but I usually have to send back half the items ordered because the size isn't right. They always run big.

Date of experience: March 13, 2017
Vermont
7 reviews
1 helpful vote
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Plus size
November 10, 2017

Like to check out Woman Within quite a bit they have great sales really nice plus size clothing never a problem with delivery or packaging or anything one of my number one stores

Date of experience: November 10, 2017
Alabama
6 reviews
20 helpful votes
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Good experience
September 16, 2019

I feel bad for those who had a bad experience(s) with 'Woman Within'.

I recently ordered 2 tunic-tops on clearance, and this included a free 50"x60" cotton throw-quilt.

As one lady pointed out here, the material is not quite as quality as Roamans - which I've ordered similar tops from and they are softer, printed t-shirt-like material.

WW tunics are a little 'stiffer' printed material. I'm thinking they will soften up after a few washings? I ordered XL and both tops are a little big! Another slight difference from Roamans - their XL tunics fit just right. WW XL seems more like XXL - but again I'm ok with that.

I never put my tunics in the dryer - but I might do a little test to see if my WW tunics will shrink a tad. No biggie. Better loose than too tight!

I love the prints on both the tops I got, and the quilt is VERY nice! It's just a thin little lap quilt, perfect for a spring or fall day. It's very soft & would make a perfect little baby quilt!

The items came within about 3 days of ordering them!
I was so surprised how quickly they arrived!
And I really got a great deal - all 3 items for just over $40!

I've attached a 'collage' photo showing the items I got.

Date of experience: September 14, 2019
District of Columbia
1 review
4 helpful votes
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Still Waiting
June 2, 2021

I made an order on May 16th and still haven't received my order. I was told I couldn't cancel even though it claims on my shipping details it is processing. I'm so frustrated at this point. Their customer service is out of the Philippines, which explains why it is difficult to speak to someone when the phone conversation is getting cut off. DO NOT ORDER FROM THEM. I ordered their products from Amazon and for some reason I had no issue but Amazon backs their customers.

Date of experience: June 2, 2021
Magali R. WomanWithin Rep
over a year old

We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.

California
2 reviews
0 helpful votes
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Not good
July 25, 2022

I order stuff then paid it off and still chargeing 2.$ my mom has order too and still getting charges and it's been paid off and just try to get a live person you have to get up at 5 am and be on for 5hr or mor to try to get it sorted then they say no charge then you get a mothere bill for 6$ hello what are they doing this is the worst place to get stuff no more for use done with them not a happy person at all

Date of experience: July 25, 2022
GB
3 reviews
18 helpful votes
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Perfect
November 24, 2015

I bought a new for thanksgiving and their rates are very flexible. Everyone appreciated my dress. I would definitely come again and will buy more clothes.

Date of experience: November 24, 2015
Indiana
4 reviews
2 helpful votes
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Good place to shop
December 31, 2016

This is a good place to shop if you don't mind waiting for them to get your order processed and then actually mail it out. I have learned not to expect an order within a week,

Date of experience: December 30, 2016
Virginia
1 review
2 helpful votes
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High return costs
March 17, 2023

Make sure of your purchases with Woman Within and hope that you do not need to return anything as they charge 20.00 for processing and handling. So you'll not get back your total amount of purchase.

Date of experience: March 17, 2023
Virginia
2 reviews
10 helpful votes
Follow R s.
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Many of their items are pricey to begin with (Macy's is less expensive)
But they entice you with flash items across the bottom of the screen with very low sale prices, but when you click on the item, actual prices are higher and/or the item is not available in any size/color combination at all.
The "buy one get one free, no coupon or code needed" is not real. I put 2 dresses (same dress, 2 colors) from that BOGO category in my cart.
Discount?
Nope, full price for both dresses all the way thru the checkout process.
Ditto some clearance items in my cart, once they were in the cart they showed higher priced than the price shown when I clicked on "add to cart".
I have bought from woman few years ago - it is not the same now.
No customer service, no way to contact via phone or chat.
So I emptied my online cart and signed out

Very very very frustrated and disappointed with their deceptive pricing gambit.
Because I had clicked on WW before, WW now pops up frequently in ads when I am online - always with super low priced items that are basically fictitious or items that are completely sold out - but those same items keep appearing in pop up ads for weeks.

Below is a screen shot of the bogo sale, and the items in my cart at checkout - both still full price
I had about 10 items - all but 2 were higher priced once they went in the cart - I gave up in frustration. Emptied the cart Signed out.

Date of experience: February 18, 2022
Magali R. WomanWithin Rep
over a year old

We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.

Overview

WomanWithin has a rating of 1.8 stars from 783 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WomanWithin most frequently mention customer service, credit card and return policy. WomanWithin ranks 1931st among Women's Clothing sites.

service
291
value
254
shipping
275
returns
233
quality
233
This company responds to reviews on average within 4 days
+61