WoldDress

Horrible customer service. Have ridiculous 15 day return policy (most companies have 30 days). I'm 2 days late due to being on vacation and the dress is huge and they won't allow. Now having to file a claim with my bank.

I think this company is a scam! They have taken money from my account and never received any information about my purchase. They keep sending me emails telling me that I haven't finished my order and it's still in the shopping basket but they have taken my money from my account and I definitely payed it.
Not a good experience so bad and after trying to contact them but not email exists I'm not expecting my dress anymore but I would avoid this company!

Do not order from here. I receives my dress but it does not fit. They return policy is HORRIBLE first they offered to give me 60%off another dress but they don't have my size so I just asked for a refund.

I paid way more than $10 so they're scamming customs. My dress came from a US address with no receipt inside package. Return address on package was not clear at all here are the Please pay attention to these points:
1.Make sure declare value 10$ for one piece.(Just write $10.00 for one piece. This is the customs duty that we need to pay to the customs after the package arrives.)
(by the way, if you declare value too high, we won't get the parcel.then we will have problem to refund you. Hope you understand.

There are many other directions but them O came here to read the reviews because I'm like something isn't right. This company is taking customers money.

When trying to make a return, customer service is flakey about responding and the company will not help me access a return label, so shipping is unbelievably expensive. The jumpsuit has a broken zipper and the jewels and sequins are poorly attached in parts of the jumpsuit. In addition, it doesn't not fit and the dimensions do not match with the sizing chart.

I am very disappointed. I ordered two dresses and one of order came after 15 days and the second one didn't and it's been one month. I sent an email to see what is going on about my other order but no one responded. The one I received is too big and wanted to return it, so I tried to contact them on email but no one responded. On the website it says contact for return and we will respond in 24 hours but they don't respond any emails. I sent several emails on different days but I didn't get any respond. It's been one week. I am very upset. This website is not reliable and very disappointing.

Do not purchase from this site even if your life depended on it. I paid for expressed shipping but the package shipped extremely LATE (no grad dress for me) and get this … wasn't even delivered to my place of residence. No refund or solution was offered. Stay away like you would stay away from a toxic EX!

Be very careful ordering from this website. My daughter ordered two dresses, neither fit but when I tried to return them first I got the runaround that they could not find the order. I sent them a snapshot of their acknowledgement and then it took about another two weeks until they responded. The dresses were shipped from the US but if I want my money back, I have to ship the dresses back to China, declare the value at $10 for ea (even though we paid a lot more than that). DO NOT ORDER FORM THIS COMPANY

I hate being this person but when something is unfair I got to find a way to put out there how to help myself and others with how $#*!ty some companies out there are i hate when people that work for places like this think you wont be able to do anything so im share this.

Especially for women who shop online. All im gonna say is dont buy from this company the stuff comes frome china and the quality is $#*! and if you pull em up about it they wont help you they disregard that they have bad quality garments.The customer service is real bad

And if i can help a women out there save themselves from bad service and bad quality garments i will.