From the business
WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.
Wink Beds Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and comfort of the mattresses, as well as the exceptional customer service. Many reviews highlight the fast shipping and the helpfulness of sales staff, contributing to a pleasant purchasing experience. However, some concerns have been noted, including issues with shipping communication, product firmness not matching expectations, and occasional mechanical noises from the mattresses. Overall, while customer satisfaction is high, addressing shipping clarity and product consistency could enhance the overall experience further.
This summary is generated by AI, based on text from customer reviews
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The Bed seems nice, but the delivery system was a disaster. UPS changed dates on me which left me sleeping on the floor. Not a great start.
Easy exchange process! Thank you! The company treated our needs with genuine concern and took care of all the exchange details for us.
We love our king size mattress! I wake up not in pain anymore and the sheet set that came with our order is so comfortable. I am in loive with going to bed at night now!
I Would really rather have a paypal payment option.
Would rather have a paypal payment option.
Everything was great! The shopping experience was easy, delivery was quick and the bed itself is amazing.
A very easy purchase process with quick delivery. Warning: This mattress is heavy, plan on having help installing it.
Easy to follow, and very good pictures of product.
The box was damaged when it arrived but the mattress seemed unharmed.
Still trying to find the right bed. The beds are different from what I expected based on the information on your website
There was help offered every step of the way, if needed.
Ordered the bed. Suggested add-on was a mattress cover for $120 that "sleeps cool". Well it doesn't sleep cool and it feels like sleeping on plastic. This is such a shame because I spent nearly $2k for the combo. The mattress is great, but the company sells the cover as final sale. And now I know why. You can buy the same quality cover at Amazon for $20. This just leaves a bad taste in my mouth about this company.
We love it! Speedy delivery, easy tracking, no issues! Great price!
Seriously amazing! I know it says to give it 2 weeks to break in but the moment I tried it I was in love
2 weeks in and so far so good. Not a fan of these forced length reviews, though.
I research on my phone and probably should have used computer.
Quick and easy! I'm happy I picked this bed instead of the others that were recommended. Website did crash while trying to change order though.
I didn't contact Wink for anything. I ordered mattress and they delivered when they said they would. Mattress is great, no complaints.
The website provides all the information you need to choose the best wink bed for you. The customer service reps were very helpful when I did have a question.
Ordered soft bed and works for us as side and back sleepers. We are 180 and 220 and have slept well for the last 2 weeks, however this is still in the break-in period. Sleeps cool in South Florida.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members