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From the business
WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.
Wink Beds Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and comfort of the mattresses, as well as the exceptional customer service. Many reviews highlight the fast shipping and the helpfulness of sales staff, contributing to a pleasant purchasing experience. However, some concerns have been noted, including issues with shipping communication, product firmness not matching expectations, and occasional mechanical noises from the mattresses. Overall, while customer satisfaction is high, addressing shipping clarity and product consistency could enhance the overall experience further.
This summary is generated by AI, based on text from customer reviews
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Haven't slept in it yet but shopping experience was excellent
Looks like a great product. Can't wait to try it. I appreciate all the details on your website but would appreciate more about back pain. I had to find the information on other websites about your product being good for back pain sufferers.
Very helpful & very satisfactory. Ordering process was easy and delivery was timely.
Good communication of order status. I would like estimates of 3-5 business days updated because it took quite a bit longer and I am sure I am not the only one that feels this way.
Quality of bed is exceptional beaded based on my early experience. I am very happy with it and also proud to have a USA made product in the process.
Great experience! We love the bed and haven't had any issues after just a week.
The order experience was smooth. The bed itself leaves some to be desired, but that is personal taste, I suppose.
The rep in Columbus was very knowledgeable, professional and understood my reason for needing a different mattress
I expect a positive outcome. See how it holds up during the 120 day period.
The website provides all the information a person needs to make an informed decision. I found answers to all my questions. Thank you!
Mattress is excellent but did not ship in the advertised 3-5 days. Would still recommend Wink Beds to others
See above Mattress arrived within two weeks of ordering. My husband and I have had the most comfortable sleep in our lives, We have a Thuma bed frame and it fits perfectly. I would do a commercial for this product it's that life changing!
Sorry but I do not "do" online reviews of any kind for any product. This is a long standing personal policy. If I am not satisfied I will contact the company directly. Please do not contact me about this again
When I first received the box with the bed in it I reached out to the company and let them know the box was labeled that it was a twin XL bed. I had ordered a king and they assured me that it was the right shipping weight and that their records showed they had sent me a king. When we opened the box it was confirmed that the bed was the wrong size. I have sent two emails and used the online chat. I am still waiting for a response from the company to resolve this matter.
Always a good experience with Wink Beds. My bed and mattress protector are excellent products. I would definitely buy them again.
Slept my first night on my new mattress and had a very good nights sleep for the first time in months. Thank you.
Bed is wonderful and shipped sooner than expected which was a blessing!
Very comfortable bed. It was a little pricey, but don't regret making the investment — so far I've had a great night sleep.
Experience was fine. Delivery was fast and easy to track. Thanks.
The shopping experience is pretty quick and easy. However, the website looks very busy/crowded. Thanks.
Delivery was not the best. Box came damaged - bed OK. Had to arrange other method of installation. Needed to hire individuals to carry bed upstairs and remove existing mattress. Also need to hire disposal company at additional cost. Would be a much better experience if all inclusive as other manufacturers (saatva) do.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members