Wild West Pool Supplies
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Wild West Pool SuppliesReviews 1,082

3.0

From the business

Wild West Pool Supplies is a premium online shop for all pool repair & maintenance related needs. 75,000+ products in parts, chemicals, and more. For support, please call (888) 534-6999, or email support@wildwestpoolsupplies.com.


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Wild West Pool Supplies Reviews Summary

Wild West Pool Supplies has a rating of 3 stars from 1,082 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wild West Pool Supplies most frequently mention customer service, hot tub and timely manner. Wild West Pool Supplies ranks 2nd among Swimming Pool sites.

service
108
value
111
shipping
113
returns
33
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2,807 reviews
Phil M.
1 review
0 helpful votes
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Easy ordering
June 19, 2017

Easy ordering

Date of experience: June 19, 2017
william h.
1 review
0 helpful votes
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Search function could be better but i think i found the right parts

Date of experience: June 13, 2017
Karen B.
1 review
0 helpful votes
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Thansk
June 12, 2017

Thansk

Date of experience: June 12, 2017
Rob R.
1 review
0 helpful votes
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Best customer service I have ever seen on any site I've purchased items from.

Date of experience: June 10, 2017
Rick D.
11 reviews
0 helpful votes
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Delivery time acceptable since needed to obtain from another warehouse. Order placed based on in stock though. No problem on a few extra days. Price paid in the middle of available sources. I will consider Wild West again since follow up was prompt and courteous.

Date of experience: June 9, 2017
Don M.
1 review
0 helpful votes
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Shopperapproved, you might want to supply the name of the product you are asking about in your email. I have bought several things related to my spa in the last few weeks. I was not sure which one this survey was asking about. Next time the name of the product is omitted, I will not take your survey.

Date of experience: June 8, 2017
John M.
3 reviews
0 helpful votes
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Product selection is very good
June 8, 2017

Product selection is very good. Website look and feel could be modernized.

Date of experience: June 8, 2017
Dennis J.
3 reviews
0 helpful votes
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Very quick and easy, Thanks
June 6, 2017

Very quick and easy, Thanks

Date of experience: June 6, 2017
Gregory W.
1 review
0 helpful votes
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Website easy to navigate but needs a telephone number listed to contact business

Date of experience: May 28, 2017
gary Y.
2 reviews
0 helpful votes
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Sent an email to customer service a week ago about making a return and still have not heard back.

Date of experience: May 15, 2017
LeRoy P.
1 review
0 helpful votes
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Easy to use
May 11, 2017

Easy to use

Date of experience: May 11, 2017
Craig N.
1 review
0 helpful votes
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Hard to find in stock and ready for shipping

Date of experience: May 8, 2017
Lawrence T.
1 review
0 helpful votes
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Very easy and self explanatory
May 2, 2017

Very easy and self explanatory. The part was well described and installed easily.

Date of experience: May 2, 2017
pat s.
1 review
0 helpful votes
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Ok
May 2, 2017

Ok

Date of experience: May 1, 2017
Ryan A.
2 reviews
0 helpful votes
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Good prices, easy online shopping
May 1, 2017

Good prices, easy online shopping.

Date of experience: May 1, 2017
Jeff H.
1 review
0 helpful votes
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Great website for quickly navigating, and the items I ordered arrived sooner than than expected. Overall great experience and I'll definitely order pool supplies from Wild West in the future.

Date of experience: April 30, 2017
Susan R.
2 reviews
0 helpful votes
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Best price for this product that I found
April 18, 2017

Best price for this product that I found. Mark was so exceptionally helpful. My pool had been retiled and I wanted to change out my old pop up jets for the new version that sits flush against the pool's bottom, not to mention I need to get the pool refilled as quickly as possible. Whenever I had a question, Mark responded immediately. Thank you so much for all your help--I will definitely remain a loyal customer and recommend Wild West Pool Supplies to all my friends, family, and neighbors.

Date of experience: April 18, 2017
Jerry M.
17 reviews
0 helpful votes
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Thank you!
April 17, 2017

Thank you!

Date of experience: April 16, 2017
George L.
16 reviews
0 helpful votes
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Spoiled by free shipping from Amazon
March 30, 2017

Spoiled by free shipping from Amazon.

I've not had an opportunity to install yet but the part looks just fine. Thanks,

Date of experience: March 30, 2017
Paul B.
1 review
0 helpful votes
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Great
March 23, 2017

Great

Date of experience: March 22, 2017