Wild West Pool Supplies
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Wild West Pool SuppliesReviews 1,082

3.0

From the business

Wild West Pool Supplies is a premium online shop for all pool repair & maintenance related needs. 75,000+ products in parts, chemicals, and more. For support, please call (888) 534-6999, or email support@wildwestpoolsupplies.com.


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Wild West Pool Supplies Reviews Summary

Wild West Pool Supplies has a rating of 3 stars from 1,082 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wild West Pool Supplies most frequently mention customer service, hot tub and timely manner. Wild West Pool Supplies ranks 2nd among Swimming Pool sites.

service
108
value
111
shipping
113
returns
33
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2,807 reviews
Dave O.
1 review
0 helpful votes
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Easy to find and easy to order, low prices, quick delivery..

Date of experience: June 18, 2018
JohnC J.
1 review
0 helpful votes
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Found your site on Duckduckgo
June 11, 2018

Found your site on Duckduckgo. Found my product almost immediately. Photo and description were adequate. Purchased product. Installed product. Works fine. Will shop here again.

Date of experience: June 11, 2018
Brenda S.
1 review
0 helpful votes
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Easy to find what I wanted on site
June 11, 2018

Easy to find what I wanted on site

Date of experience: June 10, 2018
Rod S.
1 review
0 helpful votes
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The parts I was looking for were listed as available and the price was very competitive. Since accurate part information and photos were included on the website it was easy to comparison shop and Wild West won based on price, availability and shipping rates. The speed at which my order arrived at my door was an unexpected bonus.

Date of experience: June 7, 2018
Peter C.
1 review
0 helpful votes
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Good
June 5, 2018

Good

Date of experience: June 5, 2018
Steve S.
1 review
0 helpful votes
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Liked the comprehensive description of product. Fair prices on product and shipping.

Date of experience: May 30, 2018
K S.
1 review
0 helpful votes
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Quick and easy to find what I needed and to order it with pay pal

Date of experience: May 29, 2018
Glen p.
1 review
0 helpful votes
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They had what I needed!
May 29, 2018

They had what I needed!

Date of experience: May 29, 2018
Jim B.
9 reviews
0 helpful votes
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I have been working with Lisa Jones and she has helped me very much. I wouldn't have bought this stuff had it not been for her!
Unfortunately, my products are not correct. Not the fault of WildWest, just the age of my Hot tub.
I am going to try to modify them to see if I can get some use of the cushions.

Date of experience: May 28, 2018
david t.
1 review
0 helpful votes
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Lisa from customer service gave a stellar service

Date of experience: May 25, 2018
Allan L.
1 review
0 helpful votes
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Easy to order, but delivery time was slow
May 24, 2018

Easy to order, but delivery time was slow. Wasnt even shipped out for several days.
I emailed to find out about the staus of my order. They responded but no real explanation or apology. Seemed like the order was only shipped because i complained about it

Date of experience: May 24, 2018
Charlotte K.
1 review
0 helpful votes
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Quickly found what I needed and got a good price. My only complaint was the shipping price.

Date of experience: May 20, 2018
Jim R.
18 reviews
0 helpful votes
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Very happy with my shopping experience
May 13, 2018

Very happy with my shopping experience.

Date of experience: May 13, 2018
Steve B.
1 review
0 helpful votes
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Easy to locate my item and quick to make the order.

Date of experience: May 11, 2018
Mark U.
20 reviews
0 helpful votes
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Quick order
May 10, 2018

Quick order

Date of experience: May 10, 2018
Freddie b.
1 review
0 helpful votes
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Had just what I needed at a great price
May 9, 2018

Had just what I needed at a great price.

Date of experience: May 8, 2018
Sandy H.
1 review
0 helpful votes
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Easy
April 30, 2018

Easy

Date of experience: April 30, 2018
John C.
1 review
0 helpful votes
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Website is very user friendly and nice
April 28, 2018

Website is very user friendly and nice. There is a wide selection of parts(items) to choose from, and the cost of the parts is very good. However, the shipping charges are high. The shipping actually cost more than the parts I purchased. Thank you.

Date of experience: April 27, 2018
Bill S.
1 review
0 helpful votes
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I would have bought much more had I been ale to talk to someone.
I need jets but am not going to buy them blindly.

I need to replace a lot of the jets, is there some one who can help with the part numbers?
I am also willing to buy other things from you like oil-absorbing sponges, water treatment chemicals, chlorine tabs etc.

Date of experience: April 27, 2018
Brian G.
1 review
0 helpful votes
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Wild West has the right item at the right price. I like the cheaper shipping option with Bulk mail.

Date of experience: April 27, 2018