Wild West Pool Supplies
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Wild West Pool SuppliesReviews 1,082

3.0

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From the business

Wild West Pool Supplies is a premium online shop for all pool repair & maintenance related needs. 75,000+ products in parts, chemicals, and more. For support, please call (888) 534-6999, or email support@wildwestpoolsupplies.com.


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Wild West Pool Supplies Reviews Summary

Wild West Pool Supplies has a rating of 3 stars from 1,082 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wild West Pool Supplies most frequently mention customer service, hot tub and timely manner. Wild West Pool Supplies ranks 2nd among Swimming Pool sites.

service
108
value
111
shipping
113
returns
33
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2,807 reviews

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Mack M.
1 review
0 helpful votes
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Part was easy to find and the shipping options are very reasonable.

Date of experience: May 20, 2019
Dave G.
1 review
0 helpful votes
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Was able to find the item needed on Wild West when I was unable to do so elsewhere. For that I rate them 5 stars. I didn't expect delivery to take the 13 days that it did. Regardless, I'm pleased with Wild West and will not be hesitant to use them again.

Date of experience: May 16, 2019
Cindy S.
1 review
0 helpful votes
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Thank you this was an easy purchase
May 16, 2019

Thank you this was an easy purchase

Date of experience: May 16, 2019
Paul P.
1 review
0 helpful votes
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Maybe it was my phone, but there is no parts search or screen to order parts.

Date of experience: May 12, 2019
walter s.
1 review
0 helpful votes
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Good except for shipping was surprisingly expensive. On second thought, it was reasonable shipping, and got here on time so thank you.

Date of experience: May 9, 2019
Kate S.
1 review
0 helpful votes
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Found exactly what I needed at a reasonable price.

Date of experience: May 5, 2019
John s.
1 review
0 helpful votes
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The parts I ordered were wrong
May 5, 2019

The parts I ordered were wrong. I tried the phone number and it rang busy constantly. I tried the chat and even though it looked like the chat would work nothing happened with it. No response whatsoever. Very disappointed.

Date of experience: May 4, 2019
chinh X.
1 review
0 helpful votes
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Easy to order
May 2, 2019

Easy to order

Date of experience: May 2, 2019
Jason B.
1 review
0 helpful votes
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The $5.00 off is dangled and then taken away
April 30, 2019

The $5.00 off is dangled and then taken away. It's happened more than once. Kinda frustrating.

Date of experience: April 29, 2019
Peter M.
18 reviews
0 helpful votes
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Ok, except I received a facebook message with offer of a further 5% off my order - but was notified that the promo code could not be applied to my order when I tried... I still went through with the order as I had intended to purchase anyway before the 5% offer, but was puzzled that the offer was not honored...

Date of experience: April 25, 2019
James B.
2 reviews
0 helpful votes
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The only thing more I would have appreciated is a phone number to talk to a person.

Date of experience: April 25, 2019
Joe Y.
19 reviews
0 helpful votes
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No problem ordering, part was as stated
April 21, 2019

No problem ordering, part was as stated,

Date of experience: April 21, 2019
Spiro R.
1 review
0 helpful votes
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Good
April 9, 2019

Good. The box it shipped in was torn on 2 of the 4 sides but luckily there was no visual damage of the product. There was bubble wrap on one end but not the other and that's the end with the shipping damage of the box. Product looks good hopefully works as good.

Date of experience: April 8, 2019
Wendy C.
1 review
0 helpful votes
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Site was easy to use
April 4, 2019

Site was easy to use. The part I needed was on sale & a great price.
Would like to know how long it takes to deliver but since the part was in stock & ready to ship I am assuming it will be on its way soon.

Date of experience: April 4, 2019
Theresa R.
18 reviews
0 helpful votes
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Great sight
March 31, 2019

Great sight

Date of experience: March 31, 2019
Robert M.
11 reviews
0 helpful votes
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So never used before
March 30, 2019

So never used before. Will use more if all goes well.

Date of experience: March 29, 2019
Michael J.
28 reviews
0 helpful votes
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Good
March 28, 2019

Good

Date of experience: March 28, 2019
Ted M.
1 review
0 helpful votes
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Good price and very easy to process the purchase on your sight

Date of experience: March 28, 2019
Joe G.
1 review
0 helpful votes
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Good competitive price
March 26, 2019

Good competitive price

Date of experience: March 26, 2019
John P.
2 reviews
0 helpful votes
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No issues other than never received a response to my email inquiry under CONTACT US.

Date of experience: March 21, 2019