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The company enjoys a generally positive reputation, with many customers praising the quality of products, timely deliveries, and responsive customer service. Frequent commendations highlight the variety of styles and satisfactory communication regarding order status. However, concerns arise regarding inconsistent service experiences, particularly related to shipping delays, stock availability, and inadequate support for customer inquiries. Some customers reported receiving incorrect or poor-quality items, leading to frustration. Overall, while the company has a loyal customer base that appreciates its offerings, there are notable areas for improvement in customer support and inventory management.
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Love wholesale 7! As a business owner, you want a vendor who is very communicative and does a great job at making the clothes as shipping. Shipping is fast about 5 days compared to other sellers!
Speedy service, everything is exactly as described in the picture. Highly recommended Won't be disappointed.
We will do better in the future,thanks for ur support.
If you have important events birthdays etc DO NOT SHOP HERE! They are not reliable and they will take your money you pay for shipping which is high for fast delivery and boom! They tell you they don't have the items in stock you can't get a refund right away can't contact any human! I've have more than 3 experiences with them let down inconvenienced EVERY TIME FO NOT SHOP HERE!
Dear, sorry for the inconvenience, Could you plz give me the order number? Then i can check it and process this issue for you
I did a mistake when I was adding to cart, and made a size error, it didn't take wholesale7 hours or too much time to help me change sizes, what I'm trying to say is their customer care is a 10/10
Good day! Thanks for your support, Pls tell us if you have any questions, we will handle it for you
I love everything about dem... all my items fits perfectly This is the wholesale to go to for all your plans to come
Hi, thanks for your like
Amazing service from this vendor. Shipping is affordable and fast. Quality products and customer service is fast and resolves and issues or questions fast
Your favor is our pleasure,Thanks & Have a good day!
This is one of the Best vendors I ever used! The clothes come super quick the material of the clothes are awesome and on top of that I love love love how the communication on what's app is handled! The staff responds back ASAP and they are very patient and super friendly and very helpful! I love this wholesale place and will forever order from them!
Dear,thank you for your like! Any questions please feel free to contact us
I've been with them for a while now! The best hands down! I would recommend this company to Everyone!
Your satisfaction is our motivation!
I've been using this site to purchase things for my boutique & so far so good. I love how things fit
Thanks for your like!
The quality of the clothing is excellent, I have had only 1 glitch when it comes to quality since I started shopping here.
Thanks for your like. Any questions, pls contact us.
I never have problems with ordering my items. Customer service is efficient and helpful. I would recommend anyone to purchase.
Thank you very much for your review! We will do better :)
I have been a customer here in wholesale7 for more than 5 years, and I wish to shop more in the future.
Thx, dear. Your support is very important to us!
They have everything u need to start your own boutique. Wholesale7 has reasonable prices and vip discounts.
Thank you! For more discount details, please visit our website
I am really appreciate that very attractiv fast shipping the quality thank you I like the bags pero me gusta mi compradita entonces pronto voy a comprar mas thank you for your attention
Oh~dear,Thanks for your like!
This is my first buy from u guys and I quite impress with the quality I've receive. Just exact what is displayed. No disappointment. Thank you so much and I'm definitely shopping again.
Thanks for your like. Looking forward to your purchase again :)
The only issue I have is with processing and not knowing what is or isn't in stock until its too late. However customer service is amazing about getting back with you and finding other items, or compensating the loss with credit to your account.
So sorry for inconvenient, We will try to improve. Also, thanks for ur understanding!
Fast service! Great communication! Quick turn around time! Great quality of the products! Cherry was the absolute best she help me with any question I had. I will be ordering again very soon for my clothing and apparel business
Thanks for your feedback,Have a good day!
So my first order was decent the majority of the clothing was good quality and I got rid of it pretty quick, so I decide to try it again and put a new order in. It was $500+. First i recieved an email saying it was delivered so I reach out trying to find out what's going on and all they could say was it says recieved, than they tell me to reach out to FedEx for a number that FedEx says doesn't even exist. I gave them the only info that FedEx gave me top give them and they just proceeded to tell me in every email that I need to obtain a record number, although I kept telling them FedEx said that there's no such thing. I live on the West side of Chicago. Can anyone tell me wtf was going on in July in Chicago?! Looting! Come to find out my package was signed Covid-19?! Who does that?! I've been messaging these people since July about my package and I now recieved a message saying it's been too long there's nothing that they can do, but they really never did anything to help me.
Dear So sorry for that. Since the FedEx website shows that your package has been delivered, we need a record number to investigate your package.
Hello to whom it may concern I'm reaching out in regards to one of your customer service reps name Cherry just wanted you guys to know she was very professional and patient she took the time out in a timely manner to help me with questions and concerns I had I can't thank her enough I was completely loss on what I was doing and she stepped in with no problem and helped it's safe to say that I'm going to bed with a smile on my face thank you Cherry
Hi dear. Thank you for your recognition of cherry. Pls feel free to contact us if you need help
I purchased my first 2 inventory orders for my online boutique over 200 items, although processing took a while once shipped I received it in 2-3 days very fast, some items were out of stock I was notified and the refund went to my balance. There were a few minor issues however CHERRY my rep responded very fast to all my questions and concerns via whatsapp. The items are PERFECT, great material, true sizes I'm very happy and will be placing another order today!
Dear, Thanks for your understanding! Anyway, please let us know if you have any questions.We will handle it for you.
Answer: Hi there, thanks for ur message Could u pls leave ur order number or ur username in our company? Or u can email us. We will check it for u and solve the issue soon. Email address :service@wholesale7.net
Answer: Dear, have a nice day. Normally we need 5-8 working days to ship to the U.S. after order packed.
Answer: Good day! Yes,we support shipping to United States.Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
Answer: The Arriving Time = Processing Time + Shipping time. Pls click it: https://www.wholesale7.net/ship-in-48-hr_c315. Those item can be prepared within 48h.And the shipping time depends on your choice.As the Chinese New Year is approaching, you may not receive the package on the 7th, but we will try our best to send the order before the 7th.
Answer: Our products are also sold on Alibaba. So it's the same!
Answer: The Arriving Time = Processing Time + Shipping time. Could u pls tell us ur order number, We will check it. Or you can send the email to us:service@wholesale7.net
Wholesale7.net as online Fashion Clothes Wholesale and Retail site, we have ready stock clothes in all styles design for women, men and kids and more accessories you can find out like shoes, bags and sunglasses.
To serve you better, we do not set any minimum order, so that you can choose retail or wholesale clothes by online pre-order freely.
For the payment ways, we accept PayPal, T/T and MoneyGram.
Our purposes: Honestly in quality, Faster in shipping and Top level service!
Your support and satisfaction are very important to us,thank you!