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WhatGeekReviews 1,269

4.4

From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


whatgeek.com
Shenzhen, Guangdong, China
+34
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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
225
value
43
shipping
46
returns
20
quality
887
This company does not typically respond to reviews

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820 reviews
GB
1 review
0 helpful votes
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Great service and delivery
April 15, 2025

Great service, fast delivery. Straight forward and easy to use website. Keep up the good work. Was simple and straightforward.

Date of experience: April 5, 2025
GB
1 review
0 helpful votes
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Great Keyboard
April 15, 2025

Had to wait a while for delivery but apart from that very pleased. Love the sound of the switches. Easy to use on both my laptops by just flicking the switch at the back.

Date of experience: April 5, 2025
Illinois
1 review
0 helpful votes
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Great product and experience
April 14, 2025

Ease of order and delivery times were excellent. No issues.

Date of experience: April 4, 2025
GB
1 review
0 helpful votes
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Made a purchase and it got delivered on time. Product as described, of great quality. Good stuff 👍

Date of experience: April 4, 2025
Texas
1 review
0 helpful votes
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Didn't work
April 11, 2025

The product didn't work right buttons were weird...

Date of experience: April 1, 2025
Colombia
1 review
0 helpful votes
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The best keyboard I've ever had
April 11, 2025

Buying here was such a great experience, easy payment, super fast delivery and great packaging. The product arrived in perfect conditions and I couldn't be more happy with my product

Date of experience: April 1, 2025
GB
1 review
0 helpful votes
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Amazing keyboard
April 11, 2025

Amazing keyboard and good sounding switches for the price i paid.

Date of experience: March 30, 2025
California
1 review
0 helpful votes
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I like my device. Unfortunately there are no instructions available for connecting the 2x wireless handsets and/or micro hdmi to the tv, contesting can play on a larger screen.

Date of experience: March 31, 2025
Illinois
1 review
0 helpful votes
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Amazing Keyboard
April 10, 2025

I love my new keyboard and number pad!

They definitely came so much quicker than expected!

Date of experience: March 30, 2025
GB
1 review
0 helpful votes
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Great product great price
April 9, 2025

Delivery turned out fast than expected for delivering something on the other side of the planet actually rather impressed.

Date of experience: March 29, 2025
Spain
1 review
0 helpful votes
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Good shop!
April 8, 2025

Good customer service fast shipping and good price!

Date of experience: March 28, 2025
France
1 review
0 helpful votes
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Fast shipping
April 8, 2025

Got my order with no issue
Satisfied of my purchase

Date of experience: March 28, 2025
Norway
1 review
0 helpful votes
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Brings me back to my childhood
April 7, 2025

Excellent service. RP5 is good for short bursts of play. Stick to 30min intervals unless you want cramping hands. Love the product all the same and service was perfect 👍🏽

Date of experience: March 28, 2025
GB
1 review
0 helpful votes
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Great
April 6, 2025

Amazing company and product. Very happy. Customer service best.

Date of experience: March 27, 2025
GB
1 review
0 helpful votes
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Items coming from China
April 5, 2025

If you are someone who cannot wait to have a product in their hands, please be aware that some of the products are shipped from China and take a couple of weeks minimum. The shipment and delivery were flawless, but it took long

Date of experience: March 26, 2025
Texas
1 review
0 helpful votes
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Exactly what I wanted!
April 4, 2025

I love the keyboard that I got. I found the website very informative, the checkout process easy, and it delivered well.

Date of experience: March 25, 2025
Ecuador
1 review
0 helpful votes
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Compré el Titan Army C34CH Ultra Wide en WhatGeek y la experiencia fue simplemente espectacular. Desde el proceso de compra hasta la entrega, todo fue impecable. El monitor llegó bien embalado y en perfecto estado. La calidad de imagen es impresionante, los colores son vibrantes y la curvatura realmente mejora la inmersión tanto en juegos como en productividad.

Definitivamente volveré a comprar en WhatGeek. ¡Totalmente recomendado!

Date of experience: January 20, 2025
GB
1 review
0 helpful votes
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Retroid Pocket 5
April 3, 2025

Ordered a Retroid Pocket 5, came with a free case. Also managed to get it a little bit cheaper as there was an offer on to buy it with an Anbernic controller. Took roughly about 2 weeks to get from China to UK.
Had 0 issues, really happy with WhatGeek and my purchase.

Date of experience: March 24, 2025
France
1 review
0 helpful votes
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I pre-purchased the GPD win mini 2025 and the item was shipped two weeks later. It arrived in less than a week in France but thats where the issues arose. The first delivery attempt failed due to a zip code error. Two subsequent deliveries failed because the deliveryman called the wrong number twice! In total it took 7 days to get my order after the first failed delivery because the customer support of the delivery company was slow.
The ordered item arrived with small bruises on the cardboard box but no other issues with the device

Date of experience: March 24, 2025
New York
1 review
0 helpful votes
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Still no response from WhatGeek. Order placed March 11, no updates, no shipping, no support. Do better.
If you're thinking about ordering, scroll through the comments.
Protect your money.
Orders are not updated, never sent 99.99% are force to Credit Card Charge Back, due to this company dodgie (money laundry probaly) practices, being reported to DEA, FTC and BBB, beware you could loose your money with a probability of 99.99%

Date of experience: March 12, 2025