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WhatGeekReviews 1,268

4.4

From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


whatgeek.com
Shenzhen, Guangdong, China
+34
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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
225
value
43
shipping
46
returns
20
quality
887
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820 reviews
GB
1 review
0 helpful votes
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Fast delivery
May 29, 2025

The shipping was lightning-fast, and the items were all nicely wrapped. The dock is awesome and works great!

Date of experience: May 19, 2025
New York
1 review
0 helpful votes
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Love the items!
May 26, 2025

I'm so glad i found this site! The coolkiller rococo keyboard is beautiful and such high quality- i'm obsessed with it. And the moarbeng meow keycaps are so adorable too! My items took a little longer than expected to actually ship, but once they did i received them pretty quickly. Thanks so much! I'll be back!

Date of experience: May 16, 2025
GB
1 review
0 helpful votes
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Decent but took forever to ship
May 26, 2025

The products overall are great no complaints really other than the@ and " keys being switched but I paid for express processing and I can tell you it was far from express and was promised a refund for it but never got it and due to the customer service being a joke of having to keep checking back on the chat instead of an emails or something I just couldn't be bothered to keep messaging about it

Date of experience: May 16, 2025
GB
1 review
0 helpful votes
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R36max package
May 23, 2025

Delivery was good and on time.Package too came as exactly as ordered. I would recommend whatgeek to anyone who intends to purchase a game console.However I think the console was quite expensive as compared to other sellers like Aliexpress.Overall the experience was great

Date of experience: May 13, 2025
GB
1 review
0 helpful votes
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Simple Ordering and Delivery
May 23, 2025

Found Whatgeek to be the best deal on the controller I was looking for. Order arrived well within estimated timeframe and was a fantastic deal. GGs Whatgeek.

Date of experience: May 13, 2025
GB
1 review
0 helpful votes
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I opted for fast-track delivery and it did not disappoint. I received constant updates from where it was dispatched in China all the way to my front door. As for the product itself, I love it. I was a bit weary of some of the minor issues that the other reviews specified but I personally haven't experienced any. It does take quite a few seconds to boot up but I'm sure that's down to the OS rather than the product itself. I've also seen that it's somewhat easy to replace the OS with an easier one but I'm happy with the default.

Date of experience: May 12, 2025
Maryland
1 review
0 helpful votes
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Great followup
May 22, 2025

Had a console arrive broken, amd they were great, sent out a replacement as soon as I contacted them and my kids love it!

Date of experience: May 12, 2025
GB
1 review
0 helpful votes
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Tronsmart force max
May 22, 2025

All good. I got my speaker in about 10 days from the moment the order was dispatched.
As I want so much this speaker the waiting was hard but in the end all arrived safe and during this time manage to track all the movement ot it.
Thank you

Date of experience: May 12, 2025
GB
1 review
0 helpful votes
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Retroid pocket 5
May 22, 2025

Ordered the retroid pocket 5 and arrived pretty quickly! Around 7 days I believe. Item well packaged and in good condition when it arrived. Great service.

Date of experience: May 12, 2025
Canada
1 review
0 helpful votes
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Expensive shipping
May 22, 2025

The title says everything I'd rather have a free option with a longer delivery time. And this box has a minimum character limit, which is stupid.

Date of experience: May 12, 2025
Morocco
1 review
0 helpful votes
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Palm mate!
May 22, 2025

Shopping for a mouse was quick. Found a wireless one with good reviews. Perfect sensitivity, fits my hand well. No regrets! ​​​​​​​​​​​​​​​​

Date of experience: May 12, 2025
GB
1 review
0 helpful votes
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It was quick enough
May 18, 2025

The sun was shining as I purchased the item. It arrived quickly enough, was kept constantly aware of its tracking and would use again 😁

Date of experience: May 8, 2025
California
1 review
0 helpful votes
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Great product
May 17, 2025

I've had my keyboard for a few weeks now it works great. The price was amazing and shipping was quick.

Date of experience: May 7, 2025
GB
1 review
0 helpful votes
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Amazing little handheld.
May 16, 2025

Very good and very quick delivery and good communication with the seller when I had anything to ask regarding the product

Date of experience: May 6, 2025
GB
1 review
0 helpful votes
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A bit slow, but worth the wait
May 16, 2025
Updated review

Great little mouse, happy with it so far. The delivery was a bit slow but that's my fault since there was a long bank holiday weekend in the middle of it. But other than that - really nice item, well packed and seems to work great. Just the aesthetic I wanted.

Date of experience: May 6, 2025

So far, easy to use website and a good selection
April 14, 2025
Previous review

So far, easy to use website and a good selection

Date of experience: April 3, 2025
GB
1 review
0 helpful votes
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Still awaiting refund
May 15, 2025

I ordered this item, it broke within 5 minutes and I was told I'd get a refund, I still haven't received this refund 2 weeks later.

Date of experience: May 5, 2025
GB
1 review
0 helpful votes
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Pretty good.
May 15, 2025

Delivery took a little longer than I had hoped and lots of the roms don't work. But using it a lot and would use again

Date of experience: May 5, 2025
GB
1 review
0 helpful votes
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Brilliant experience
May 15, 2025

Brilliant no complaints, fast reliable bit of kit, have not stopped playing it since received, highly recommended for retro gamers as you can download your own games and add to it as well

Date of experience: May 5, 2025
Ohio
1 review
0 helpful votes
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Overall the keyboard looks and feels nice, but there are some issues where sometimes the key "ASWD" doesn't respond and have to unplug and replug the USB for it to work again. To change the keyboard settings, you have to go through the Web app to make/apply changes which is a bit annoying. Overall I would say is an okay budget keyboard for magnetic switch with some software flaws.

Date of experience: May 4, 2025
California
1 review
0 helpful votes
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Loved the options I had for my keyboard project. I've had some time with my keyboard now that I've built it and I'm very satisfied with the quality and experience. Just be aware that the order may take some time to ship and not to expect very quick timelines.

Date of experience: May 2, 2025