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WebEyeCareReviews 868

3.7

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WebEyeCare Reviews Summary

WebEyeCare has a rating of 3.7 stars from 868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses and best price. WebEyeCare ranks 11th among Contact Lenses sites.

service
56
value
56
shipping
55
returns
13
quality
53

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Florida
1 review
0 helpful votes
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Easy and quick
April 8, 2019

Placing my contact lens order was quick and easy. The best part was that I received my order a couple of days early!

Date of experience: April 8, 2019
Illinois
1 review
0 helpful votes
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WebEyeCare has the Best prices! Super easy to order with upload of prescription. The shipping is quick too!

Date of experience: April 6, 2019
Ohio
1 review
0 helpful votes
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Sent back lenses to be replaced with another Rx. Filled out the forms correctly, unfortunately, mailed them back to the place from where they came. Evidently, I should have mailed them to Pa. You would think when they opened the box and saw the form that someone would have taken the initiative to send them to the correct office. Regardless, they received the lenses, I did not get my replacements and they charged me a restocking fee which, by the way, is really not legal since I wanted a replacement box, not a refund. So I am out $15.00 and no lenses. Will not do business with them again.
Takes them forever to get back to you and all they say is "I'm sorry", how about what can we do to remedy this?... really?

Date of experience: April 2, 2019
Texas
1 review
0 helpful votes
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Webeyecare
March 25, 2019

Great service. Easy, quick, best prices! Website user friendly. Online ordering fast. Timely shipment of brand name products. Will definitely reorder

Date of experience: March 24, 2019
New York
1 review
0 helpful votes
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Order number 1279335
March 25, 2019

After much comparison shopping and rebate comparisons, webeyecare somehow always has the cheapest prices. Ive used them a few times for different brands qnd they are aleays equal or cheaper than any other i can find and shipping has been accurate so far

Date of experience: March 23, 2019
New York
2 reviews
0 helpful votes
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Reliable and easy
March 18, 2019

It's great to have this option when your children get low on contact lenses and they tell you the day that they run out! When you already have your prescription filed with them you can order any time for a year and it's a quick turnaround!

Date of experience: March 17, 2019
Colorado
1 review
0 helpful votes
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Sooo convenient
March 18, 2019

I'm so glad I found WebEyeCare.com! It is super convenient and affordable! Plus, they remind me when its time to re-order and always have specials going on. Yaaassss!

Date of experience: March 16, 2019
Iowa
1 review
0 helpful votes
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Great Job!
March 16, 2019

The order process was very simple. I did not have any issues at all and the order arrived fairly quick.

Date of experience: March 15, 2019
Alabama
1 review
0 helpful votes
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I've been using WebEyeCare for years now and have never been disappointed. My order always arrives sooner than expected and I've never had any issue or mishaps. I recommend them to all of my friends and family!

Date of experience: March 15, 2019
Pennsylvania
2 reviews
0 helpful votes
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Fast shipping
March 16, 2019

Fast shipping and good price. Very happy with order. No problems and came in just a couple of days.
Order number *******

Date of experience: March 15, 2019
Pennsylvania
1 review
0 helpful votes
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Pleasantly surprised when i saw box in mail 2 days after placing order online. Status indicated 'order processed' so i was waiting for tracking number but who needs a tracking number if you get the product itself:)

Great going WebEyeCare! Cheers!

Date of experience: March 13, 2019
Virginia
1 review
0 helpful votes
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Great experience
March 12, 2019

Recieved order in a timely manner! Thank you webeyecare for always getting my perscription out in a timely manner. I can always depend on you!

Date of experience: March 8, 2019
Florida
2 reviews
0 helpful votes
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ZERO stars... The WORST customer experience I have ever received online. Yeah the prices are good, but the communication is spotty at best. I scanned and sent them my prescription, paid extra for expedited shipping and they sent the wrong contacts. I can only assume I am required to send them back the old ones, after filling out some archaic paperwork with my order information and prescription information AGAIN. I say I can only assume this, because I am now at 2 days with NO RESPONSE to my persistent questions via email. Really, how hard is it to say, no sir, we can't do that without charging you. The point is, I don't care, I'd pay for the right set cause the credits are all going to work out anyhow. I am on vacation, and now have 2 days of contacts left (dailies) and cannot get any reply out of them whatsoever. I will GLADLY pay my optometrist more money to GET IT RIGHT the first time... Never again!

Date of experience: March 8, 2019
Kansas
1 review
0 helpful votes
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Great price and quick shipment. Would buy from them again. Better than buying from eye doctor. What more can you say, they are top notch

Date of experience: March 3, 2019
North Carolina
1 review
1 helpful vote
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I called the help line the other day to order contacts for my wife and the gentleman I spoke with was very helpful in the purchase. Thank you for guiding me through the process of what I needed to order. They also arrived within 3 days. WOW! Thank you so much.

Date of experience: March 3, 2019
Pennsylvania
1 review
0 helpful votes
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Excellent Service
March 11, 2019

Whenever I call to order contacts I receive very attentive and helpful attention. They always have access to my past orders and are able to quickly update prescription information.

Date of experience: March 1, 2019
Shilpa J.
Virginia
1 review
0 helpful votes
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I ordered Air Optix Colors, 2 boxes (6 lenses per box) at approx. $58 per box. Site claimed "free shipping", but then charged about $17 "processing fee", which is somewhat deceptive, but final price was still a decent deal. I'll probably use them again if they keep offering low prices. Arrived in about a week, so you have to plan ahead a bit if you want to save on shipping. Order *******.

Date of experience: February 28, 2019
Georgia
1 review
1 helpful vote
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Great price
February 25, 2019

Great price and I received my item sooner. I recommend this website for anyone looking for lower prices and timely shipping.

Date of experience: February 24, 2019
Maryland
1 review
0 helpful votes
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I've used many different sites to order contacts online and webeyecare.com was the best. Also, the contacts came in a timely manner.

Date of experience: February 24, 2019
Florida
1 review
0 helpful votes
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Thanks!
February 11, 2019

I've used webeyecare for long time now. Their prices are the best without sacrificing quality. I am a very satisfied customer and will keep using them as long as I need it. Thanks!

Date of experience: February 10, 2019

From the business

WebEyeCare is a leading retailer of discount contact lenses & eyeglasses. Find your new favorite pair of glasses or order your tried and true brand of contact lenses online. We carry all of the leading name brands from doctor's most trusted manufacturers of soft contact lenses at up to 70% off retail prices! With an extensive and varied collection of designer glasses and sunglasses, you'll find something for everyone in your family. Whether you love a classic look or want to make a bold statement, we have a frame that will fit your lifestyle. See more clearly with WebEyeCare today.