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Vivid RacingReviews 763

2.0

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Vivid Racing Reviews Summary

Vivid Racing has a rating of 2 stars from 763 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Vivid Racing most frequently mention customer service, tracking number and credit card. Vivid Racing ranks 57th among Car Racing sites.

service
276
value
246
shipping
250
returns
204
quality
204
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Japan
1 review
0 helpful votes
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Niche wheels
December 20, 2020

Quick shipment with good price. The condition was OK. Good & prompt response for any question from me.

Date of experience: December 19, 2020
Canada
1 review
0 helpful votes
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Austin is awesome
December 20, 2020

A+ service. Quick and swift. Called in with part number to verify if indeed thats what i need. Next thing u know im handing the credit card and finishing payment. Recommended.

Date of experience: December 18, 2020
California
1 review
0 helpful votes
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Excellent Service
December 20, 2020

Tyler was awesome! Very professional and great follow up. I will be calling him again for my next order.

Date of experience: December 18, 2020
Pennsylvania
1 review
0 helpful votes
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Vivid Racing shipped my order in under 24 hours. Customer service was extremely helpful. Would recommend using this company to anyone with car modifying needs!

Date of experience: December 18, 2020
Texas
1 review
0 helpful votes
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Great Customer Service!
December 18, 2020

I always feel comfortable ordering from the Vivid Team! Customer service is top notch and Shipping was timely

Date of experience: December 17, 2020
New York
1 review
0 helpful votes
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Custom TE37SL
December 18, 2020

Reached out to Chris at Vivid about a set of TE37SL for an E46. I asked A LOT of questions and he was very knowledgeable. He told me that I could even select a color and have them custom made. So far, I've placed an order and am waiting to receive the wheels. The experience with vivid has great so far. Efficient and professional.

Date of experience: December 17, 2020
Nevada
1 review
0 helpful votes
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Great Prices!
December 17, 2020

I am a return customer. First purchase was downpipes for my GTR and now exhaust system for my new 370Z project car. I am already looking for more parts!

Date of experience: December 16, 2020
New Mexico
1 review
0 helpful votes
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Awesome customer service
December 17, 2020

Product was discontinued, was informed very quickly and got the new item that replaced the discontinued product!

Date of experience: December 16, 2020
Canada
1 review
0 helpful votes
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Great business
December 17, 2020

Hey all I can say is I had a great experience shopping at vivid racing not my first time on the site and every time things go well thanks great job

Date of experience: December 16, 2020
Illinois
2 reviews
0 helpful votes
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Direct contact with my rep who was super attentive to my requests. I will continue to do business with Vivid. They are exactly what online shopping for car parts should be like. Now I wait for my Braum seats to arrive from Santa for Christmas! Thank you

Date of experience: December 16, 2020
Idaho
1 review
0 helpful votes
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Great Company
December 17, 2020

Love buying from you guys. Great service great products. Will be purchasing again very soon. Thank you to the entire team

Date of experience: December 16, 2020
Washington
1 review
0 helpful votes
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Good service
December 17, 2020

I was on your site before its sick!, I know your having my order shipped in good hands, and I cant wait to see the product! Much love to yall team.

Date of experience: December 16, 2020
Kentucky
2 reviews
0 helpful votes
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Vivid racing rocks!
December 17, 2020

Ryan McFarlin gave me GREAT service trying to find some hard to find exotic parts that were only available in Europe for my Bentley and even got me a discount! So I'm buying some wheels and other parts for it now from him!

Date of experience: December 16, 2020
Tennessee
1 review
0 helpful votes
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Great Service
December 16, 2020

Was quick to answer any questions and have awesome products! Will use them again in the future! They are helping me make my GTO a beast!

Date of experience: December 16, 2020
Utah
1 review
0 helpful votes
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James always helps, we never even think of going anywhere else. I have purchased many parts for my sons car.
I am always looking for parts last minute for special occasions and these guys always come through.
Thanks and Happy Holidays.

Date of experience: December 15, 2020
Texas
1 review
0 helpful votes
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Customer service
December 16, 2020

Great customer service response quick and helpful. The order was a little pain but it is a rare order and coming from Japan so it's understandable

Date of experience: December 15, 2020
Australia
2 reviews
0 helpful votes
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Great products but service from these guys is better than anything I've experienced, and I've purchased a ton of parts from all over the world.

Date of experience: December 15, 2020
Washington
1 review
0 helpful votes
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Great people
December 16, 2020

They filled me in for exactly what I need great help. They told me what they used on theirs and what tune so mine will run top notch.
Thanks

Date of experience: December 15, 2020
California
1 review
0 helpful votes
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Ryan's customer service is outstanding, reached out with an email and a personal phone call very rapidly. Best customer service I have received. Thank you Vivid Racing and Ryan for awesome customer service and support

Date of experience: December 15, 2020
California
1 review
0 helpful votes
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Very easy to work with.
December 15, 2020

I ask a lot of questions before I decide to buy something for my car. If the customer service representative becomes angry with me, I know, that's not a company I want to do business with. I have always had a great experience with Vivid Racing. Their website is easy to navigate as well.

Date of experience: December 14, 2020